Customer Service Cruise Ship
Resume:
ABOUT ME
My self Awadesh Negi. I am from Kotdwara, situated at the foothills of Uttarakhand Shivalik Range, Himalayas. I graduated with B. A and further I choose to study Hotel Management to fulfill my desires and dreams. I like to explore the cultures, food, peoples, and ethnicity. I have more than 5 and half years of Hotel and restaurant experience providing table service at busy dining establishments in the JSR Continental, Hotel Flora, Hotel Secure INN & Haagen Dazs. Seeking to leverage excellent order recall, friendly service, and the ability to handle multiple tables and groups to become the new waitress at your Hotel and restaurant. WORK EXPERIENCE Waiter
Haagen Dazs [12/10/2022 -25/10/2024 ]
City: Doha
Country: Qatar
Provide excellent customer service for each guest entering the establishment.
Ensure a clean environment and that designated tables are properly arranged.
Awareness of which items are sold out or unavailable daily. Greeting guests and taking drink and food orders.
Staying attentive to the needs of guests in the dining area.
Delivering food from the kitchen to the guests.
Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. Ensuring customer satisfaction.
Country: India
Invited customers into the restaurant in a friendly manner and seated them at appropriate tables. Hotel SECURE INN [ 08/01/2020 - 04/04/2022 ]
Awadesh Negi
Nationality: Indian
Email address: *******.*********@*****.***
Whatsapp Messenger : 886-***-****
Facebook : https://www.facebook.com/avi.buddy. 3
Address : ward no - 21, Shivaji Colony, Padampur Sukhro, kotdwar, 246149 kotdwar (India)
Date of birth: 13 /07/1995
Gender: Male
City: Muscat
Country: Oman
Provide excellent customer service for each guest entering the establishment.
Ensure a clean environment and that designated tables are properly arranged.
Awareness of which items are sold out or unavailable daily. Greeting guests and taking drink and food orders.
Staying attentive to the needs of guests in the dining area.
Delivering food from the kitchen to the guests.
Ensuring the food order is made correctly by kitchen staff and looks presentable for guests. Ensuring customer satisfaction.
Country: India
Invited customers into the restaurant in a friendly manner and seated them at appropriate tables.
Instructed guests on menu specials, took food and beverage orders, and answered any questions that may have arisen.
Paid close attention to dietary and allergic restrictions and remained clean and hygienic throughout all shifts.
Recommended perfect meal according to customer tastes and fish of the day.
Seated customers in a 150-guest dining establishment at the bar or in the restaurant as requested.
Took food orders from customers and delivered them when appropriate. Waiter
Hotel Flora [ 01/09/2017 – 31/10/2019 ]
City: Haridwar
Country: India
Providing excellent wait service to ensure satisfaction.
Taking customer orders and delivering food and beverages.
Making menu recommendations, answering questions, and sharing additional information with restaurant patrons.
Handling telephonic calls for receiving orders.
Assist in front office and reception.
EDUCATION AND TRAINING
One-year Diploma in Hotel Management.
Himgiri Management Education Institute. [ 2015 – 2016 ] Address: Dehradun, 248171 dehradun (India)
Graduation
HNB Gharwal University [ 2014 – 2017 ]
Address: not war, 246149 kotdwar (India) https://www.hnbgu.ac.in Waiter
HOTEL JSR CONTINENTAL [ 01 /06/2016 – 01 /08/2017 ] City: Haridwar, State - Uttarakhand
Other language(s):
LANGUAGE SKILLS
Mother tongue(s):
Hindi
English
LISTENING B1 READING B2 WRITING A2
SPOKEN PRODUCTION B1 SPOKEN INTERACTION B1
DIGITAL SKILLS
Microsoft Word / Social Media / Instagram / Facebook / Microsoft Excel
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