Customer Service Front Desk

DAKILAH N. SHANKLE

**** ********* **.

ROCK HILL, SC 29732

704-***-**** (Mobile)

************@*****.***

CAREER OBJECTIVE: Apply my customer service skills and experience ability in an atmosphere of growth with a progressive company. I also would like to broaden my experience by working in a more challenging work environment.

WORK EXPERIENCE:

10/20/23-9/20/24 SUR-SEAL MANUFACTURER 10415 Westlake Dr, Charlotte, NC

28273

JOB TITLE: Picker/Machine helper

DUTIES: Pick, count and pack parts.

Help load, feed sheets, count parts and package parts

on and off the machine.

Verifying labels and make sure package parts

quantity matches operator’s and traveler’s quantity.

Work with multiple and large automotive parts for Volkswagen

8/9/22-12/6/22 COUNTRY INN & SUITES 865 Patriot Pkwy, Rock Hill, SC 29730

JOB TITLE: Front Desk/ Night Auditor.

DUTIES: Assist guests upon request.

Audit system and update records.

Responsible for handling different payment types.

5/20/20-5/21/22 COMFORT SUITES 1232 Old Springdale Rd. Rock Hill, SC 29732

JOB TITLE: Front Desk/ Night Auditor

DUTIES: Assist guests upon request.

Audit system and update records.

Responsible for handling different payment types.

1/10/20-5/16/20 HOLIDAY INN 503 Galleria Blvd, Rock Hill, SC 29730

JOB TITLE: Front Desk/ Night Auditor

DUTIES: Assist guests upon request.

Audit system and update records.

Responsible for handling different payment types.

3/18/17-8/18/18 SHRIMPBOAT 1411 Cherry Rd Rock Hill, SC 29732

JOB TITLE: Customer Service Associate

DUTIES: Assist customers and assigned duties.

3/16/15-8/18/15 CAROWINDS 300 Carowinds Blvd. Charlotte, NC 28273

JOB TITLE: Retail Associate

DUTIES: Overseer of merchandise and promoting the business.

EDUCATION: SOUTH POINTE HIGH SCHOOL 801 Neely Rd. Rock Hill SC, 29730

High School Diploma

YORK TECHNICAL COLLEGE 452 S Anderson RD. Rock Hill SC, 29730

Associates of Arts Degree

WINTHROP UNIVERSITY 704 Oakland Ave Rock Hill SC, 29732

Current: Pursuing Bachelor Social Work Degree

EXPERIENCE: Proficient in Auditing, Customer Service, Verbal and Written

Communication Skills, Word, Excel, Access and Auditor.

Contact this candidate