Customer Service Representative
Resume:
Michael Tapia
Philadelphia, PA *****
***********@*****.***
Professional Summary
Experienced driver, warehouse employee, with over 10 years of customer service representative experience.
Developed a strong work ethic throughout the years throughout teambuilding skills and working in fast paced environments that allowed for growth and skill building. Work Experience
Driver
Pennsylvania-Philadelphia, PA
January 2023 to Present
LYFT
Dispatcher
Philadelphia-Philadelphia, PA
January 2022 to Present
EJ Relocations
With at this point over ve years of experience this point over ve years of experience, the position of dispatcher was given, which allowed for the connections to send out and receive jobs throughout the continental US.
Foreman
Pro Tri state movers-Philadelphia, PA
January 2019 to December 2022
Pro Tri State Movers
Hired as foreman, assigned additional jobs included, driving the trucks and setting up Cross Country HomeGoods deliveries in a timely manner, but focused on the customers needs and convenience. Warehouse Worker
Amazon-New Jersey
January 2019 to December 2020
Amazon
Hired as a warehouse associate, managed to learn other departments eciently when extra time was available after completing my initial handed work. Foreman/Driver
All moving storage-Kearny, NJ
January 2016 to December 2017
ALL MOVING STORAGE
Due to previous experience I began with this company as a foreman and occasional helper. Driver/Helper
ALL STAR MOVING-New Jersey
January 2011 to December 2012
Primary responsibilities included packing and unpacking HomeGoods to and from a warehouse or into moving trucks. Was listed as a mover or driver throughout the time there. Ink Maker
GSC Ink-Nashville, TN
January 2009 to December 2011
Directed the sales portion of the business. GSC was a start-up company that primarily focused on mixing new formulas for longer lasting printer ink; primarily for Epson printers. Team Leader
Lowe's Home Improvement-Philadelphia, PA
January 2006 to December 2009
Lowe's
Delivered exceptional customer service for over three years throughout dierent departments. Achieved employee of the month multiple times throughout the years and was recognized for being employee of the month, 10 consecutive months in a row with a plaque. Education
Hotel Management and Tourism in Tourism
Uniandes - Ambato, Provincia del Tungurahua
2012 to 2016
High school diploma in Graphic Designed
Frankfort High school - Philadelphia, PA
February 2002 to 2005
Skills
• SKILLS SPANISH Native Bilingual
• uent in Spanish Microsoft document versed Box truck driving experience Prociency in Operational machinery for warehouses PORTUGUESE Elementary Organizational and adaptability Interpersonal communication French Advanced. Diploma in Advanced French
• Warehouse Experience
• Delivery Driver Experience
• Moving Experience
• Driving
• Multilingual
• Logistics
• Translation
• English
• Forklift
• Shipping & Receiving
• Load & Unload
• Interpretation
• Order Picking
• Freight Experience
• Load & unload
• Customer service
• Leadership
Contact this candidate