Data Entry Customer Service
Resume:
Casey Wingler
Princeton, TX *****
*********@*****.***
Over 15 years of experience working in clerical work, billing and collections. My goal is to obtain a position in a professional setting to utilize my interpersonal qualities with the ability to multitask responsibilities and challenges.
Work Experience
Contracts Administrator
Brandt Companies-Carrollton, TX
July 2022 to Present
• Ensured all necessary documentation was properly maintained throughout the contract lifecycle (e.g., amendments, change orders)
• Managed a portfolio of XX+ contracts simultaneously across multiple industries/sectors
• Ensured compliance with contractual terms and conditions by closely monitoring contract performance and resolving any issues or disputes that arose
Office Manager/Coordinator
Methodist McKinney Hospital-Dallas, TX
July 2017 to July 2022
As the office manager I run the front desk. I check in all patients, update patient cases with paperwork, I answer multi line phones, I post patient payments. I am in charge of ordering supplies and making sure inventory is stocked and I also assist out on the floor as tech when needed. Receptionist
North Texas Perinatal Associates-Dallas, TX
September 2013 to May 2017
My duties included checking in patients, checking out patients, data entry on new patients, filing and answering multiple line phones.
BILLING SUPERVISOR
Professional Billing & Consultants-Allen, TX
August 2010 to August 2013
Duties and responsibilities include but not limited to filing and correcting claims, claim status, insurance verification, posting payments, obtaining authorizations, experience with Medicare, Medicaid and Private Insurance. Assist with and training employees in durable medical and physical therapy billing. FRONT DESK RECEPTIONIST
Petmobile Pet Hospital-Garland, TX
May 2008 to December 2009
Front Office Receptionist at a Veterinarian office where my primary responsibilities include data entry, clerical work, manage a multi line phone system, compiled daily cash receivables, filled prescriptions, employee training, inventory, as well as customer service. In addition, I was responsible for assisting in surgical procedures.
CUSTOMER SERVICE CASHIER
Macy's Department Store-Garland, TX
November 2007 to March 2008
Job duties involved customer service, employee training, restocking inventory, payment retrieval and overseeing the balance sheet for my register.
SHIPPING CLERK
Erecycler LLC-Garland, TX
February 2007 to August 2007
Provide customer service by preparing packages for shipping. Working with computers package and handling.
FRONT DESK RECEPTIONIST
Female Specialty Care-Mesquite, TX
June 2006 to February 2007
My responsibilities with this company included a wide range of tasks from data entry to customer service. Additionally, I was responsible for retrieving documents from the patients and cash posting. Education
HIGH SCHOOL DIPLOMA
Garland High School - Garland, TX
2002 to 2006
Skills
• Insurance Verification
• Medical Office Experience
• Multi-line Phone Systems
• Office Management
• Medical Scheduling
• Office Administration
• Clerical Experience
• Medical Receptionist
• Medical Billing
• Medical Terminology
• Medical Records
• HIPAA
• ICD-10
• EMR Systems
• Data Entry
• Databases
• Customer service
• Computer literacy
• Computer skills
• Time management
• Hospitality
• Customer support
• Documentation review
• Leadership
• Windows
• Microsoft Outlook
• 10 key typing
• Microsoft Excel
• Learning technology
Assessments
Customer focus & orientation — Proficient
June 2021
Responding to customer situations with sensitivity Full results: Proficient
Work motivation — Proficient
June 2021
Level of motivation and discipline applied toward work Full results: Proficient
Attention to detail — Proficient
June 2021
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Call center customer service — Proficient
June 2021
Demonstrating customer service skills in a call center setting Full results: Proficient
Customer service — Proficient
June 2021
Identifying and resolving common customer issues
Full results: Proficient
Administrative assistant/receptionist — Proficient July 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
July 2021
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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