Senior Project Manager

Timothy G. Fields, MBA

804-***-**** **********@***.*** www.linkedin.com/in/timothy-fields-9608577/

Results-driven leader with extensive experience in implementing large-scale projects across multiple teams and vendors that are well managed and delivered within budget, scope, and schedule. Proven at implementing full life-cycle IT and data management strategies providing LOBs with operational capabilities to improve customer experience, increase compliance, and reduce risk. Complete usage of waterfall and Agile methods and tools to drive project planning, tracking, and reporting. Experienced in building authentic relationships with stakeholders and teams through effective communication and accountability in managing work to achieve delivery goals.

PROFESSIONAL EXPERIENCE

Washington Gas Springfield, Virginia

Consultant: Business Transformation & Supply Chain Management 08/2023 – 11/2024

Performed financial and data analysis on business transformation projects designed to improve business operations and deliver benefits. Results: Produced the financial validation on projects that delivered $5.0M in value through productivity increases and cost savings.

Responsible for creating lean and full business case models. Results: Allowed LOBs to use a standardize tool for projects where justification and value creation could be clearly documented and measured.

Project manager for the Maryland Prevailing Wage law. Results: Trusted POC advising LOBs on the financial and contractual impacts of the wage law; Consulted with legal and compliance partners to create documentation for contractors to justify rate increases and to attest compliance with the MD law.

Support Supply Chain Management to achieve business imperatives. Results: Recovered $20K through selling excess materials; Created a CNG vehicle replacement plan contributing to the fleet management strategy; Performed inventory min/max analysis to improve the inventory asset accounting and material utilization.

Capital One Financial Corp Glen Allen, Virginia

Senior Project Manager – Enterprise Data: Horizontal Ops, Data Products and Storage 03/2020 – 07/2023

Accountable for a project management office to integrate AWS cloud-based systems creating an authoritative data ontology of base customer data. Results: Standardized 6 customer data attributes creating a single customer information platform to service all LOBs across 500M+ accounts.

Extensively Manage the business intent and delivery process using Jira / Jira Align for ‘enriching’ customer transactional data files with a customer ID and additional account level information. Results: Allowed customer information and transaction details previously isolated to a single system to be available for all platforms across multiple LOBs.

Assist Site Reliability Engineering teams with IT operations requests. Results: Delivered the framework to increase SRE delivery throughput by 18% giving LOB clients better up-time and automation of their services.

Responsible for maintaining documentation on standardized metadata and data ontology from data teams. Results: Increased data adoption by providing data science and machine learning groups with established data dictionaries allowing faster test and delivery of models for AI and virtual assistant bot capabilities.

Utilize Tableau and QuickSite (Amazon) analytical tools and Excel based models to analyze and report on intake and Agile delivery lifecycles for enhancements and new features. Results: Delivered automated reporting on to increase monthly throughput and reduce implementation times frame for customer data platforms.

Responsible for driving Monthly Business Reviews (MBRs) for Enterprise data teams and LOB stakeholders. Results: Standardized KPIs and deliverable status to improve quality and accuracy of reporting for review and decision making by senior leadership.

Manager – Bank Operations, Tax Compliance, Risk and Change Management 08/2011 - 03/2020

Responsible for IRS reporting, management of regulations and compliance controls, improvements in customer data, and year-end delivery of tax forms. Results: Improved delivery of year-end reporting, abated $1.5M in penalties, reduced the risk of B-Notice exposure, and closed significant audit findings.

Led operations and technical teams to deliver customer tax forms on-line. Results: Reduced paper costs by $340K a year by delivering customer tax forms on-line through Amazon cloud services.

Accountable for building top bank reporting capabilities and well-managed operations, through visual process management, data driven decisions, risk analysis, and control plans. Results: Created process Binders covering the breadth of tax, bankruptcy, and KYC operations using metrics and controls to improve operations, reducing risk, and providing evidence to auditors and external regulators.

Implemented State tax withholding, reporting, and remittance for interest transactions on IRA and deposit accounts in compliance with States regulations. Results: Eliminate penalty and regulatory risks from State governments, achieved audit compliance, and established a process for tax changes.

Led Treasury team in evaluating the technology and business processes for multiple domestic and international wire systems. Results: Found $1.4M in immediate cost savings in redundant wire systems and processes, reduced operational risk, and documented requirements for sourcing an enterprise wire solution.

Markel Corporation Glen Allen, Virginia 05/2009 – 08/2011

Senior Manager – Treasury and Finance, Acquisitions, Insurance Product Development

Led the 6-month Lawson 9 implementation for US and international operations. Results: Managed the delivery, testing, and training chart of accounts, GL, AP, and CB functionality to over 250 users, and integrating 12 business systems, converting and migrating 420 jobs and 120 financial reports.

Led the development and launch of a Management Liability product, creating new processes, rates, rules, and forms for 41 States. Results: Successfully met the 6-month delivery of business processes and software rollout of Director’s & Officer’s insurance, booking $700K in Q4 2010 with a $5.0M 2011 run rate.

Centralized treasury disbursements and payment functions, consolidated check printing, and increased ACH payment processing. Results: Eliminated 1,500 check disbursements, implemented new payment processing to cut resource costs, and improved audit controls to reduce fraud for US and international operations.

Capital One Financial Corp Glen Allen, Virginia 02/2008 – 05/2009

Senior Project Manager – Corporate Risk Management

Managed system and process redesign to improve recognition and reporting of corporate risk issues and events. Results: Streamlined the issue management process to provide the company a single methodology for recognizing and managing risks. Improved management reporting and analytics to reduce financial reserves and increase investment assets.

LandAmerica Financial Group, LLC. Glen Allen, Virginia 01/2007 – 02/2008

Assistant Vice President – Program Management Office

Managed an $18M application implementation to replace 3 title and escrow systems across 5 lines of business.

Program Manager of 23 teams representing technology and business operations. Results: Delivered leadership and direction by centralizing the management and control of integrated work, managing project issues and risks, and communicating and status to the project teams and executive leadership.

Established a vendor management plan and a project change control process. Results: Created detailed processes and repeatable procedures to manage vendors and to control changes to project scope.

Wachovia Securities, LLC. Richmond, Virginia 01/2006 – 01/2007

Project Manager – Fixed Income and Equity Trading

Capital One Financial Corp Glen Allen, Virginia 01/2005 – 01/2006

Process Manager – Card Operations

Navy Exchange Command (Nexcom) Virginia Beach, Virginia 03/2000 – 01/2005

Applications Manager- Retail Supply Chain Management

SMS Management & Technology, Ltd. Brisbane, Australia 01/1998 – 01/1999

Consultant, Senior Project Manager

Tarong Energy Corporation, Ltd.

Department of Trade, Business, and Industry

Avatar Solutions, Inc. Melbourne, Australia 01/1996 – 01/1998 Manager Information Technology

Hostelling International Washington, D.C. 01/1992 – 01/1996

Manager Information Systems

United States Army, E-4 Fort Lewis, Washington 08/1987 – 08/1991

Ammunition, Ordnance Supply and Disposal

EDUCATION

MBA, Finance Indiana University, Kelley School of Business

BS, Environmental Science University of Maryland, College Park

PROFESSIONAL CERTIFICATIONS & ASSOCIATIONS

Certified Scrum Master (CSM)

Project Management Professional, PMI

Certified Enterprise Risk Professional (CERP)

Instructor: Jira / Jira Align

Certified Business Process Manager (BPM)

Python Developer Fundamentals

Contact this candidate