Business Development Quality Control
Resume:
DONALD D. AKINS
**********@*****.***
**** *. **** **. ******* IL, 60629
Profile Summary
Experienced Professional with a successful career in recruiting, business development, and administration.
Expert in working in intense and fast paced environments.
Excel at interacting with others at all levels to ensure organizational goals are obtained.
Proactive approach had resulted in capturing numerous accounts and expanding client base.
Possess excellent interpersonal, analytical, and organizational skills.
Excel within highly completive environments where leadership skills are the keys to success.
An effective manager with the skills necessary to direct, train, and motivate staff to its fullest potential.
Experienced in staffing and other office management duties.
Over 15 years of management experience.
OSHA Certified Forklift Trainer
EMPLOYMENT
USF Holland McCook, IL
Dock Supervisor 09/16 –present
Manage and monitor daily productivity for the day
Manage and verify dock areas for quality control for pallets, verifying that staging of proper door locations.
Interact with employees and upper management for daily meetings
Keeping track if employees daily productivity, monitoring breaks and lunches
Handling bills, routing loads, Closing and opening trailer doors.
Handling bills for processing and manifesting loads for delivers
ProLogistix Bolingbrook, IL
Customer Service Manager 8/10 –9/16
Develops and carriers out recruiting strategies and processes.
Coordinate applications processed for qualified individuals, including interviewing, evaluating, processing new employees as requested by clients.
Interact with employees and upper management
Dispatching, supervising, counseling, disciplining and terminating field employees.
Fill job orders effectively and timely manners
Follow up with arrival calls and quality checks as required by clients
Troubleshoot and address client’s needs and complaints
Participate in after-hours on-call responsibility for branch
Demonstrates the company’s area’s core values, operating principles, and service differentiators
Trained employee’s on equipment including forklifts
Check in possible candidates and assist with application process
Ability to multi-task, self-direct, handle rejection
ProLogistix Romeoville, IL
On-Site Supervisor- Home Depot 02/08 –08/10
Manage and monitor daily productivity for the day multiple building for over 50 employees
Manage and verify dock areas for quality control for pallets, verifying that staging of proper door locations.
Trained employees on equipment including forklifts.
Interact with employees and upper management for daily meetings and any issues that arose.
Keeping track if employees daily attendance and productivity.
Calculated payroll hours and submitted to appropriate departments at the end of the week.
Ability to handle high pressure and volume.
*** Additional Work history available per request.
EDUCATION
Roberto Clemente H.S. Chicago, IL.
High School Diploma
Northeastern Illinois University Chicago, IL
SKILLS
Interviewing, Supervising clients, Directing Procedures, Scheduling, Record Keeping, Public Speaking, Writing Reports, Assembly line work, unloading or loading, Quality control, packing, filling box marking, Receptionist, Answering telephones, making appointments, running office machines (Fax, computers, photocopier, printer etc.) Proofreading, Warehouse clerk duties, Sorting and Delivering mail, greeting clients, Order processing, calling clients, Public relations, Supervisory experience, Payroll.
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