Banking, Management, Insurance, Customer Service

Jennifer L. Crim

**** ****** **

Lenexa, KS *****

Skills and Achievements:

•Worked in the banking industry, customer service, sales and personal loans for over 20 years.

•Worked with all types of personal loans to include HELOC applications.

•Ensured high integrity of all regulations by performing monthly audits and compliance/regulatory training when necessary.

•Consistently exceeded sales goals, resulting in recognition as a top performer.

•Focused heavily on cross selling other products to existing clients.

•Made outside sales calls to increase loan and deposit revenue for consumer/commercial clients.

•Projected annual deposit, loan and collection goals by assessing reports daily to keep on track with goal.

•Experienced in Commercial Loan Foreclosures, management of properties until sold, commercial collections, appraisal orders, collecting rents, and placing insurance on bank owned properties.

•Worked extensively with Attorney’s during Commercial Foreclosure process, deal with Section 8 housing issues, work with buyers of properties and negotiating sale price of bank owned properties.

•Enjoy building client relationships, working with a diverse background of people and giving the best customer service.

•Highly experienced in management, training, and employee relations.

•Very involved in volunteer work for organizations such as Habitat for Humanity and MOCSA.

Employment:

AssuredPartners – Transportation Account Manager – August 2024 – Present

InsuranceHub (Thrive Commercial Truck Merger) – Transportation Acct Mgr - April 2021 – July 2023

Automotive Account Executive - Pearl Insurance - Jan 2020 to April 2021 (Position eliminated due to COVID)

Loan Solutions Specialist (Temp position) – Mazuma Credit Union – January 2013 to March 2015

AVP/Branch Manager – Security Bank – May 2005 to November 2006

Sales and Service Manager/Loan Specialist - US Bank – April 2001 to March 2004

Senior Financial Service Representative/Loan Specialist – Commerce Bank – May 1993 to March 2000

Education and training:

• Licensed in life, health, property, and casualty Insurance.

• Attended and facilitated numerous training courses regarding sales skills, lending and management.

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