Customer Service High School
Resume:
***********@*****.***
Lynnete Ruiz
SKILLS
Leadership qualities, Problem solving, Customer service, Organization, Team player, Attention to detail, Critical thinking, Time management, Communication,Strong work ethic
EXPERIENCE
OVG Hospitality, Pomona - Bartender
MAY 2024 - JUNE 2024
● Make drinks for guest at the LA FAIR while working under pressure
● Working fast but still giving great customer service to maintain lines down
● Prep garnishes and restock inventory for a whole month Kalaveras, Newport Beach — Server/Bartender
JUNE 2022 - PRESENT
● Help train and open Newport Beach, Orange, and Corona Locations.
● Tasks of the restaurant consist of hosting, serving, running food and drinks, and bussing tables.
● Upselling drinks and food, making regulars, and creating great memorable experiences for guests to return.
Breakfast Republic, Irvine — Server/Bartender/Trainer MARCH 2020 - AUGUST 2022
● Train new employees to bartend and serve and teach them the menu
● Open outdoor patio, expo line and prep the restaurant for busy weekends under an hour
● Able to take up to 15 tables at a time
Salt & Straw, Anaheim — Team Member/Shift Lead
FEBRUARY 2018 - OCTOBER 2020
● Work under pressure with long lines outside the shop
● Scoop ice cream but create conversations with positive Disneyland experiences
● Managing the floor and rotating team members to keep the shop running smoothly and making everyone happy.
EDUCATION
American Career College, Anaheim — Licensed Vocational Nurse AUGUST 2023 - Exp. program completion date 09/2024 Santiago High School, Garden Grove— High school Diploma SEPTEMBER 2015 - JUNE 2018
AWARDS
● CPR/BLS certified
● Food handlers card
● Alcohol Beverage Control Certificate
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