Quality Assurance Qa Tester

Shobha Gajjala Sr QA Tester

Email: *********@*****.*** Phone: 816-***-****

Visa Status: H4 EAD

Professional Summary:

Dedicated and result-driven Quality Assurance Professional with over 10+ years of experience in Quality Assurance, Jira, Remedy and Software testing in primarily Manual and Automated testing environment. Looking for a challenging environment to learn and grow further in career.

Experience in analyzing Business, Functional and Technical Specifications. Experience in automating testcases using Cucumber. Experience in analyzing Business, Functional and Technical Specifications.

Experience in cross browser testing both manual and Automation using Web Driver. Great experience in using Firebug.

Experienced in all aspects of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Expertise in Manual Testing, Selenium using Python.

Expert in developing Python Selenium/WebDriver test scripts and Test Frameworks using Pytest to perform Functional Testing.

Experience in developing customized frameworks such as Data Driven and Hybrid Framework.

Experienced in using Jenkins as a CI/CD process.

Key expertise includes testing and debugging GUI and Multi-Applications environment and automated testing using Selenium Web driver.

Proficient in developing Test scenarios, Test cases, Test data, Test reports and Documenting Manual and Automation Tests.

Expertise in Automation Testing, Regression Testing, Manual Testing, Black-box Testing, Smoke Testing, Sanity Testing, Functional Testing.

Experience in providing the efficient locators strategy like XPath and CSS to run WebDriver script in stable condition.

Used Openpyxl to read the data from Excel and property files.

Writing Test cases using Element locators, WebDriver methods, python programming features and Pytest Fixtures

Experience in networking test automation using PyAts.

Experience in Linux / CLI commands which was used as part of networking and automation.

Experience in automating REST API’s using REST Assured libraries.

Experience in Confluence.

Experienced in documenting defects with high level of detail, accuracy, and informative recreation steps using Quality Center, HP ALM, and JIRA, ADO.

Experience in writing SQL Queries to retrieve the data from the database. Experience in writing SQL Queries, SQL Scripts and performing Database testing.• Experienced in all aspects of Software Development Life Cycle (SDLC) and Software Testing Life Cycle (STLC).

Expertise in Manual Testing, Selenium using Python. • Expert in developing Python Selenium/WebDriver test scripts and Test Frameworks using Pytest to perform Functional Testing. • Experience in developing customized frameworks such as Data Driven and Hybrid Framework. •

Technical Skills:

Tools

Microsoft Dynamics CRM, Oracle HCM Cloud, ALM, QTP, IBM Cognos,

JIRA, BMC Remedy, Seibel, Selenium WebDriver, Eclipse, TFS, DWNG, POSTMAN, SOAPUI

Languages Environment

Visual Basic, Java, HTML, XML, JavaScript, .Net

Programming Languages

Core Java

RDBMS

MS SQL 2008, Oracle

Operating System

Windows, Linux, Mac OS

Professional Experience:

Client: SANMAR, WA Company Jan 2023 – Current

Role: Sr Software QA Analyst

Roles and Responsibilities:

Experience in Manual and Automated Testing of GUI and functional aspects of client-server, Web based and Mobile Applications on multiple levels of SDLC and Software Testing Life Cycle (STLC)

Good experience in creating test scripts using WebDriver, Selenium RC, Selenium-IDE, Selenium Grid in Java.

Experience in Functional, Regression, GUI, Database testing using Manual and Automated testing tools.

Experience in automating testcases using Cucumber.

Good Experience in using Firebug. Experience in Cross browser testing both Manual and Automation using Web Driver.

Experience in analyzing Business, Functional and Technical Specifications. Familiar with ASP.NET, HTML and SQL.

Experience in writing Test Plans, Test Cases and Test scripts from requirements and Use cases.

Expertise in performing different types of Testing -White box (Integration Testing), Black box, Smoke, Functionality, Regression Testing and Full Life cycle Testing.

Experience in testing API using POSTMAN and testing Mobile applications in both Android and IOS.

Skilled in understanding the client requirements, preparing, and executing both Manual and Automated test cases and scripts.

Excellent Communication, Interpersonal analytical skills, and strong ability to perform as a team member.

Experience in working with multiple clients and multiple projects simultaneously.

Good appreciation from clients for preparing and executing detailed summary reports and test cases execution.

Tested the Customer Facing website for new feature updates and defects and customer facing website for new feature updates and defects.

Tested the Back-end systems and how data would flow from one system to another. Responsible for Responsible for test case design and execution of manual and automated test cases for an enterprise eCommerce project.

Tested users management, Public Groups, Profiles, and Roles within the Salesforce CRM, this involved designating access to the applicable user within the role hierarchy.

Tested the Back-end systems and how data would flow from one system to another. Responsible for test case design and execution of manual and automated test cases for a enterprise eCommerce project.

Used Jira in an agile environment to log bugs and keep track of work. Created reference documents for the team in Confluence.

Tools/application/Environment: CRM application D365, SQL, Core Java, Jira, Azure DevOps, API, Excel, Apache POI, Postman, GitHub, Eclipse, Quality Center, XPath, XML, TestNG, Maven, API automation · Integration Testing · Object-Oriented Programming (OOP) · Software Testing · Agile Testing · REST APIs · Test Automation · Python (Programming Language)

Client: Sharp Healthcare, CA June 2022 to Dec 2023

Role: Sr QA Engineer

Roles and Responsibilities:

Responsible for fixing and maintaining regression automation test scripts for end-to-end testing using Selenium Web Driver.

Involved in GUI testing, functional testing, Regression testing, Load testing, End to End testing, Cross Browser testing, User Acceptance Testing and Database testing.

Strong experience in data validation and manipulation in SQL Server databases using SQL queries.

Extensively followed Business Requirement Document (BRD), and Functional and non-Functional Requirement Documents (FRD/FRS) while executing test cases as a guideline for the better understanding of the entire project.

Daily kick-off meeting with QA Lead and the team to discuss issues and daily tasks.

Prepared weekly status reports on the tasks assigned.

Involved in Web Services testing using REST/ SOAP API and performance using JMeter.

Developed automation script for Rest API Testing of Microservices (Post, Get & Put method) using Postman.

Executed SQL Queries for testing integrity of data in database (Backend Testing)

Backend and Database Testing: Oracle, MS-SQL Server, MS Access databases.

Performed backend database testing by writing SQL scripts to verify data integrity.

Defined processes and tools best suited to each project.

Worked in an Agile environment. Used Jira for the ticketing system.

Worked with different teams to fulfill our common goals within the project.

Maintained daily updates through daily meetings among all participated teams.

Worked on multiple web-based applications and carried out the QA testing process by getting involved in all stages of the testing life cycle and implemented various methodologies.

Experience with conducting testing and automating Mobile (Android, iOS) & Web Apps in an Agile environment.

Created test cases for new enhancements and supporting builds by smoke testing, functional testing, and regression testing of the application.

Analyzed the business requirements, developed test plans, and created various test cases, reported status, and updated tests in Team Foundation Server (TFS).

Experience in testing servicenow ITSM modules.

Tools/application/Environment: ALM, SQL, Selenium WebDriver, Eclipse, Core Java, Microsoft Dynamic CRM, TFS, Excel, Apache POI, Postman, Cucumber, Jenkins, Appium, Integration Testing · Integration Testing · Object-Oriented Programming (OOP) · Software Testing · Agile Testing · Databases · Automation · Selenium · Python (Programming Language)

Company: Fannie Mae, Herndon, VA Sep 2021 to May 2022

Role: Sr QA Test Analyst

Roles and Responsibilities:

Requirement Gathering: Have been actively involved in the requirement gathering meetings, inducing QA thought process to the same.

Analyzed the Business Requirement Document (BRD) and Functional Specification documents (FSD) to prepare Test Cases based on the Test Plan and Use Cases and attended Reviews meetings to better understand the applications.

Experience in Black box testing with a complete QA cycle from testing, defect logging and verification of fixed bugs.

Experience in Web debugging tools like XPath and provided efficient locators for strategies like Path and CSS to run web driven scripts.

Perform all aspects of verification, including functional, regression, and system testing.

Excellent experience with source version control tools such as Git.

Tracking Defects, attending Triage meetings and coordinating with dev team to take the defect to closure and verify the functionality.

Actively involved in various testing activities like: Performance, Regression, smoke, and sanity testing.

Support: Working simultaneously to support existing functionality and users by assigning tickets, debugging the issues, and taking them to closure.

Provided reports on automation coverage, issues, and prospects.

Created automation scripts and user defined functions and executed daily.

Converted existing manual test scripts to automation test scripts to perform functionality testing.

Well versed in Handling Elements in Selenium Web driver.

Enhancing the Selenium Test cases for Cross browser testing.

Involved in regression testing using Selenium.

Involvement in Automation Environment Setup using Eclipse, Java, Selenium WebDriver Java language bindings and TestNG jars.

Working on the CRM tool and data migration using Agile methodologies.

Experience in system development life cycle that includes design, development, implementation of test plans, test cases, test automation, defect tracking and reporting.

Tools/application/Environment: Quality Center, SQL, Jira, Selenium WebDriver, Eclipse, Core Java, Microsoft Dynamic CRM, Excel, Apache POI, Postman, GitHub · API automation · Software Testing Life Cycle (STLC) · Object-Oriented Programming (OOP) · Test Automation · Selenium · Python (Programming Language) · SQL · Postman API · Agile Methodologies · Jenkins

Company: Optum, Remote USA Apr 2019 to Sep 2021

Role: QA Test Analyst

Roles and Responsibilities:

Conducted Manual testing using the Standards, guidelines, and structured methodology in testing the web application.

Experience in Automated testing using Java Unit / TestNG, Selenium (IDE / Web driver).

Experience in writing test scripts in Eclipse using Core Java

Expertise in automating test cases with Selenium, Java for web applications on both mobile and desktop.

Involved in SOAP and Restful web services using SOAP UI and POSTMAN.

Worked on Testing of Restful Web Services.

Specialized in user requirement analysis, documenting test plans, execution of test cases to verify application functionality against business requirements by using Selenium WebDriver.

Used Selenium WebDriver, Java and Selenium Grid to create nightly automation scripts.

Created Test plan, High level scenarios, test case construction and test estimates, resource estimates and weekly status report.

Documented and executed Test plans, Test cases and Test scripts based on Use Case documents using the Quality Centre.

Responsible for writing and maintaining Selenium WebDriver scripts for regression, functional and smoke testing using data driven framework.

Creating and maintaining quality assurance metrics and tracking defects, defect counts and test results.

Involved with defective triage meetings.

Writing SQL queries, mining data and performing database testing.

Performing Database/Back-end Testing, data creation, validation and manipulation using SQL over different RDBMS like Oracle, MySQL

Performing API/Web Service Testing using REST Client & validating XML/JSON variables.

Working with Agile team, attending sprint planning, daily stand up, demos and retrospectives meetings.

Tools/application/Environment: ALM, SQL, Selenium WebDriver, Eclipse, Core Java, Postman, GitHub · API automation · Software Testing Life Cycle (STLC) · Object-Oriented Programming (OOP) · Test Automation · Selenium · Python (Programming Language) · SQL · Postman API · Agile Methodologies · Jenkins

Company: South West Airlines, Dallas, TX Mar 2017 to Apr 2019

Role: QA Test Analyst

Roles and Responsibilities:

Performed various methodologies like Usability testing, Regression testing manually.

Responsible for conducting the daily quality assurance review meetings with the dev team.

Analyzed the User Requirement Document (URD), Software Specification Document, and by attending Scrum Sessions, prepared Test Plan by dividing the application into manageable units.

Worked as a manual tester to create test scenarios, test plans, test cases of system design documents.

Participated in presentations with the team and for the client for upcoming release build planning.

Collaborate with development team to ensure software defects are being resolved in an efficient and timely manner.

Performed Positive and negative testing, Black Box and End User Testing.

Tested usability and GUI of the application against guidelines.

Tested various mobile devices with various platforms (iOS, Android).

Reported the bugs, and E-mailed notifications to the developers using Quality Centre.

Being part of the User Acceptance Test phase. Working and Testing of Reporting entity of the project using Cognos reporting tool.

Involved in performing Functional, Application, Integration, System, Regression and Performance tests.

Maintain Test Plan during test cycles.

Making sure the products meet company standards, design specifications, and are within total quality management limits.

Followed Agile Methodologies and Software Quality Audits for all Phases of SDLC.

Involved in all the phases of Software development life cycle (SDLC) using Agile Scrum methodology

Worked collaboratively and proactively with QA Teams, Development SCRUM teams and others to design and develop effective automation solutions, troubleshoot issues and resolve bugs

Extensively involved in Test Plan preparation, Testcases creation, Defect reporting

Performed Smoke, Functional, Integration, System and Regression testing of the application

Extensively involved in setup and implementation of Absence management

Worked on implementation of Enterprise Workforce Structures using Functional Setup Manager(FSM)

Worked on OTBI Reports, Import Export, Extracts, GSE Testing, OIM and Integration areas like Global HR, Global Payroll, Benefits Integration, Time & Labor Integration

Performed Bulk Data upload activity using Spreadsheet Loader and File Based Loader (FBL)

Performed Browser compatibility, Database testing for the application

Reported and tracked the bugs identified using BugSmart tool

Performed Root Cause Analysis for the issues identified and coordinated with the developer to get the issue fixed at the earliest

Generated various reports on Test execution results, defects reported and shared with the management

Documented the major issues faced and resolutions provided in the application for future references

Assisted Development team in Root Cause analysis of the issue to get it resolved at the earliest

Designed, developed and maintained automation scripts using java with selenium webdriver

Developed, maintained reusable custom method/functions and Implemented Page Object Model

Tools/application/Environment: DWNG, ALM, IBM COGNOS, GitHub · API automation · Software Testing Life Cycle (STLC) · Object-Oriented Programming (OOP) · Test Automation · Selenium · Python (Programming Language) · SQL · Postman API · Agile Methodologies · Jenkins

Quality Assurance Engineer

Express scripts, Somerset NJ April 2015- Feb 2017

Supported Functional and Automation Testing activities while acquiring knowledge on Web Services, Salesforce and CRM domain.

Developed and Maintained Automation Framework from scratch for SOAP and REST Web Services. Skillset added: SOAPUI, Rest Assured, TestNg, Karate (BDD)

Developed and Maintained Automation Framework for Salesforce UI Automation using Selenium, TestNg, Reporting

Quickly learned Performance Testing using JMeter and Gatling and performed various performance testing for REST APIs.

Quality Engineer

ADSOFT, Bengaluru, India April 2011- March 2013

Prepare and Present Weekly Test Report & Test Summary in multi-team project meetings. Active participation in requirement analysis & Test Plan review meetings.

Automated functional test cases using RFT for Web Tool and JUnit for Engine API.

Exposure to Non-Functional Testing for Performance, Memory leak using Optimised TI profiler. Network request check using Wireshark.

Worked on GUI browser compatibility testing, Usability testing

Education:

Master of Computer Application JNTU, India 2015

Bachelors of MSC Sri Venkateswara University, India 2010

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