Customer Service Data Entry
Resume:
Jabria Stokes
Riverdale, Ga ***74
********@*****.***
SKILLS
Strong customer service and communication abilities
- Proficient in Microsoft Office Suite and standard office technology
- Excellent organizational and time management skills
- Adaptability and problem-solving in dynamic environments
- Ability to handle high volumes of data entry with accuracy
- Compassionate interpersonal skills when interacting with diverse populations EXPERIENCE
**Blue Pearl Specialty + Emergency Pet Hospital — Client Service Coordinator**
August 2023 - August 2024
- Delivered exceptional customer service by answering a high volume of incoming phone calls and emails, acting as a primary contact for client inquiries and support.
- Managed registration and consent forms, ensuring accurate and complete patient information for processing.
- Scheduled appointments, collected payments, and organized patient records on the system, demonstrating strong attention to detail.
- Provided emotional support to clients and acted as a liaison between clients and service agencies, fostering a compassionate environment.
- Handled daily balance reports and closing procedures, showcasing strong organizational and time management skills.
**Kroger, Stockbridge, GA — Clicklist Associate**
December 2022 - July 2023
- Processed online orders efficiently, ensuring customer satisfaction through attention to freshness and quality.
- Assisted customers with inquiries regarding their orders, demonstrating effective communication skills.
- Trained in register operations and payment processing, including EBT, ensuring compliance with company policies.
- Maintained cleanliness and organization in the stockroom and customer areas, reflecting a commitment to a positive customer experience.
**Bonchon, Fayetteville, GA — Server/Hostess**
June 2022 - November 2022
- Engaged with guests to ensure a welcoming experience by seating them and taking orders accurately.
- Communicated menu options and special requests effectively to kitchen staff, emphasizing teamwork and collaboration.
- Managed closing responsibilities, ensuring a clean and orderly environment, which aligns with your focus on operational efficiency. EDUCATION
Penn Foster, Scranton, PA** — High School Diploma
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