Security Officer Customer Service
Resume:
Kymberlee Woods
Stillwater, OK *****
*********.***********@*****.***
Professional Summary
I am a full time College Student majoring in CyberSecurity. I am a single mother, and am looking for a better job opportunity to better care for my child. I am a hard worker, and will not stop until I have finished what I set out to do.
Authorized to work in the US for any employer
Work Experience
Cashier
Golden Chick-Guthrie, OK
August 2024 to Present
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Implemented effective upselling techniques to increase sales of promotional items or add-ons
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Utilized point-of-sale (POS) system proficiently to process discounts, coupons, gift cards, and loyalty rewards programs
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
Office Manager
Skills to Change-Crescent, OK
May 2024 to May 2024
Made schedules, organized, filed all paperwork, made spreadsheets Office Coordinator
Junk-B-Gone-Guthrie, OK
April 2024 to April 2024
Organized, filed paperwork, set up orders, assisted customers Security Officer
Denali Universal Services-Bartlesville, OK
November 2023 to January 2024
Work security for ConocoPhillips
Paraprofessional Special Education
BARTLESVILLE PUBLIC SCHOOLS-Bartlesville, OK
August 2022 to October 2022
Work with special needs children.
Correctional Security Officer III
Dick Conner Correctional Center-Hominy, OK
November 2021 to June 2022
I am the central control officer
I do all the counts, paperwork, and handle incoming and outgoing traffic at night. 911 Dispatcher
CITY OF SILOAM SPRINGS-Siloam Springs, AR
May 2021 to November 2021
Dispatch fire, police, and EMS
Correctional Security Officer III
Northeast Oklahoma Correctional Center-Vinita, OK
April 2021 to April 2021
Supervise and count inmates every hour
Correctional Security Officer III
Dick Conner Correctional Center-Hominy, OK
January 2020 to March 2021
Supervise 160 inmates
Correctional Security Officer
Northeast Oklahoma correctional center-Vinita, OK
July 2019 to January 2020
Supervise inmates
Activities Assistant
Betty Ann’s Nursing Center-Grove, OK
April 2019 to June 2019
Work with psych patients
911 Dispatcher
Delaware County Sheriffs Office-Jay, OK
March 2018 to March 2019
I dispatch for fire, EMS, and police. I am also a TAC operator and validate NCIC entries ACMA/CNA
Monroe Manor-Jay, ME
December 2017 to March 2018
Pass Medications
ACMA
GRANDWOOD ASSISTED LIVING-Grove, OK
August 2017 to November 2017
Give medications, do treatments, give insulin and check blood sugars. Dental Assistant/Receptionist
Grand lake dental-Grove, OK
November 2016 to July 2017
Worked as a dental assistant and worked up front checking people in and organizing ACMA/CNA
Heartsworth Nursing and Rehab-Vinita, OK
July 2015 to July 2015
CMA- Gave Medications, Shower residents, feed residents. Barista
The Ugly Mug
March 2015 to April 2015
ACMA/CNA
Grandwood Assisted Living
July 2013 to January 2015
• ACMA- Gave medications, Gave insulin shots, Gave breathing treatments, Checked blood sugars.
• CNA- Showered residents, Nail care, Hair care, Perineal care. CMA/CNA
Home of Hope-Vinita, OK
October 2012 to July 2013
Cared for disabled.
Cashier
EZ GO Foods
April 2012 to October 2012
DDNA
Home of Hope-Vinita, OK
2011 to March 2012
Cared for the disabled.
Teacher Assistant
Bartlesville Public Schools
August 2009 to January 2011
before and after care programs, caretaking of adolescent children, organized supplies for the children and set up activities, Substituted during school time. Cashier / Customer Service
Goody's Clothing Store
March 2010 to June 2010
Organized and cleaned the store, Handled money
Home Health Aide- Cleaned
Interim Healthcare
January 2010 to June 2010
house, took care of residents at their home, showered, clothed, and fed the residents CNA
Craig General Hospital-Vinita, OK
May 2009 to August 2009
CNA- Took care of patients; showered, fed, and clothed CNA
Rosewood Terrace-Vinita, OK
April 2007 to June 2009
CNA- Taking care of patients; Feeding, clothing, showering Carhop
Sonic Drive-In-Vinita, OK
December 2006 to May 2008
Carhop- Served food, handled money
Waitress
Hi-Way Café
January 2004 to December 2006
Served Food, Handled money, Cleaned the Restaurant Education
Advancements in Nursing
Northeast Technology Center - Oklahoma City, OK
December 2013 to December 2013
None in Pre-Vet
NEO A&M - Miami, OK
March 2013
Technical in Nursing
Tri-County Technology Center - Bartlesville, OK
August 2012 to December 2012
Technical in Nursing (CNA)
Northeast Area Vo-Tech - Afton, OK
2007 to 2008
High school diploma in General Studies
White Oak Public School - Vinita, OK
August 2002 to 2008
Skills
• CPR/First Aide (10+ years)
• Microsoft Office (10+ years)
• Phlebotomy (2 years)
• OKlahoma Law Enforcement systems (OLETS) certified (1 year)
• Dispatch (1 year)
• Dental Receptionist
• Dental Assisting
• Security
• Chairside Assisting
• Medication Administration
• Law Enforcement
• Sales
• Cash handling
• Customer service
• Medical Receptionist
• Dentrix
• Medical Imaging
• Home Care
• Meal Preparation
• Laboratory Experience
• Caregiving
• EMR Systems
• Infection Control Training
• Insurance Verification
• Clerical Experience
• Nursing
• Vital Signs
• Phone Etiquette
• Medical Office Experience
• Computer Skills
• Laundry
• ICD-10
• ICD-9
• Filing
• ICD coding
• Windows
• Hospitality
• Medical terminology
• Presentation skills
• Pet care
• Animal care
• Communication skills
• Manufacturing
• Software troubleshooting
• Patient monitoring
• Guest services
• HIPAA
• Eaglesoft
• Autism experience
• Developmental disabilities experience
• Classroom experience
• Cash handling
• Customer service
• Cash register
• Guest services
• Sales
• Clerical experience
• Windows
• Medical terminology
• Software troubleshooting
• Presentation skills
• Microsoft Access
• Security
• HIPAA
• EMR systems
• ICD-10
• ICD-9
• Vital signs
• Laboratory experience
• Manufacturing
• Microsoft Word
• Microsoft Office
• Microsoft Excel
• Phone etiquette
• Microsoft Powerpoint
• Organizational skills
• Communication skills
• Office management
• Administrative experience
• Personal assistant experience
• Driving
• Dog handling
• Pet care
• Time management
• Computer skills
• Typing
• Writing skills
• Data entry
• Front desk
• QuickBooks
• Microsoft Outlook
• Dental terminology
• Live chat
• Medical office experience
• Medical scheduling
• Dental office experience
• Dental receptionist
• Customer support
• Medical receptionist
• Organizational skills
• Phone etiquette
• Time management
• Microsoft Word
• Microsoft Outlook
• Office experience
• Customer service
• Communication skills
• Microsoft Office
• Microsoft Office
• Microsoft Excel
• Document management
• Patient care
• Microsoft Powerpoint
• Administrative experience
• Personal assistant experience
• Clerical experience
• Filing
• Customer service
• Computer skills
• Medical terminology
Certifications and Licenses
Advanced Medication Aid
March 2013 to November 2019
CNA
October 2007 to May 2020
Certified Nursing Assistant (CNA)
Drivers License
CPR Certification
First Aid Certification
AED Certification
BLS Certification
Driver's License
October 2023 to October 2027
Have had license since I was 16
CPR Certification
BLS Certification
CPR Certification
Assessments
Bookkeeping — Proficient
January 2024
Calculating and determining the accuracy of financial data Full results: Proficient
Administrative assistant/receptionist — Proficient June 2022
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Medical receptionist skills — Proficient
June 2022
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Basic computer skills — Proficient
May 2023
Performing basic computer operations and troubleshooting common problems Full results: Proficient
Customer service — Proficient
October 2020
Identifying and resolving common customer issues
Full results: Proficient
Call center customer service — Proficient
March 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Warehouse safety — Proficient
November 2022
Using safe practices in a warehouse setting
Full results: Proficient
Work style: Reliability — Proficient
June 2022
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Attention to detail — Proficient
June 2022
Identifying differences in materials, following instructions, and detecting details among distracting information
Full results: Proficient
Medical terminology — Proficient
May 2023
Understanding and using medical terminology
Full results: Proficient
Data entry: Attention to detail — Proficient
May 2023
Maintaining data integrity by detecting errors
Full results: Proficient
Sales skills — Proficient
November 2022
Influencing and negotiating with customers
Full results: Proficient
Early childhood development — Proficient
September 2023
Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Proficient
Customer focus & orientation — Proficient
June 2022
Responding to customer situations with sensitivity Full results: Proficient
Spreadsheets with Microsoft Excel — Proficient
January 2024
Knowledge of various Microsoft Excel features, functions, and formulas Full results: Proficient
Retail customer service — Proficient
July 2022
Responding to customer situations in a retail setting Full results: Proficient
Work motivation — Proficient
March 2023
Level of motivation and discipline applied toward work Full results: Proficient
Medical billing — Completed
June 2022
Understanding the procedures and forms used for medical billing Full results: Completed
Medical receptionist skills — Proficient
January 2024
Managing physician schedules and maintaining accurate patient records Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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