Customer Service Department Manager

EXPERIENCE

WALMART DEPARTMENT MANAGER; BROWNSVILLE, TX — 2017-2020

Duties included managing Fabrics and Stationary department. Responsible for entire department product ordering, schedule management of personnel. Excellent team working skills and a high level of organizational skills. WALMART OPTICAL ASSOCIATE; BROWNSVILLE, TX — 2011-2017 Responsibilities included, sales of prescription lenses, contact lenses and managing cashier duties. Ensured each customer received above and beyond customer service. Practiced great communication skills with my team members to ensure the clients orders were fulfilled efficiently and in a timely manner. WALMART OPTICAL MANAGER; BROWNSVILLE, TX — 2008-2011 In charge of Optical department, some duties included, checking manager notes and ordering department supplies. I was also respond for creating associate schedules, attend manager meetings and ensured sales and profits were maintained at a maximum capacity. Practiced great team work skills in order to ensure the everybody worked well together and worked efficiently.

WALMART PHARMACY DEPARTMENT MANAGER; BROWNSVILLE,TX — 2004-2008 Responsible for ordering department supplies, checking exemptions on Gemini machine and verifying notes. Always maintained excellent people skills as a manager and while proving customer service.

WALMART PHARMACY SALES CLERK; BROWNSVILLE,TX — 2000-2004 Duties included operation of pharmacy cash register and zoning pharmacy. Practiced great communication and customer service skills. Went above and beyond to make sure the customer obtained the help they needed.

EDUCATION

UNIVERSITY OF TEXAS BROWNSVILLE; BROWNSVILLE,TX — 1998-2000 HOMER HANNA HIGH SCHOOL; BROWNSVILLE,TX — 1998

SKILLS

Fluent in English and Spanish, operating cash registers, computer skills, independently managed supply restocks and fast learner.

1204 Janet Ln Brownsville,TX 78526 *************@******.*** 956-***-**** ROCIO RADFORD