Customer Service Warehouse Associate
Resume:
Sade Hall
Warehouse Associate
Las Vegas, NV ****6
***********@*****.***
Professional Summary
• Seeking a long term position, with room for advancement, where my hardworking skills and abilities can be utilized to improve customer satisfaction.
Authorized to work in the US for any employer
Authorized to work in the US for any employer
Work Experience
Warehouse Associate
Amazon Warehouse-Las Vegas, NV
June 2022 to October 2024
• Receive and put away inventory.
• Get customer orders ready and pack them up.
• Load boxes into trucks for shipment.
• Use scanners to read bar codes on products.
• View prompts on screens and follow the direction for some tasks.
• Troubleshoot problems.
• Ensure product meets quality requirements
Remote Social Media Content Moderator
TELUS International-Las Vegas, NV
August 2020 to April 2022
• Responsible for reviewing and approving or rejecting user-generated content.
• Ensure that the content on the platform meets the site's terms of service and community guidelines
• Mute and block users to help keep the stream welcoming and positive.
• Coordinate with supervising departments for timely management of content that violates policies. Remote Customer Service Representative/Call Center Foundever-Las Vegas, NV
October 2018 to February 2021
• Accurately document customer interactions and maintain detailed records.
• Identify and escalate complex issues or complaints to the appropriate team.
• Upsell and cross-sell products and services to enhance customer satisfaction and revenue.
• Contribute to positive customer reviews and brand reputation. Cashier
Walmart-Las Vegas, NV
September 2012 to August 2018
• Operate POS in areas of Returns, Purchases, and exchanges.
• Unload merchandise from trucks
• Stock New Merchandise
• Pricing & Signage
• Handle Customer Disputes, questions, and Concerns.
• Assist customers with help when needed.
• Maintain a Clean and well organized store.
• Replenishment/ Go-backs
• Work with managers to provide a satisfactory shopping experience to every customer. Education
Diploma
Victor Valley Adult School - Victorville, CA
November 2011 to December 2011
Skills
• Customer Service (10+ years)
• Strong Communication Skills( Orally & Verbally
• Excellent Customer Service Skills
• Cash handling
• POS
• Communication skills
• Guest services
• Cash register
Certifications and Licenses
Food Handler Certification
September 2023 to September 2026
Alcohol Awareness Certification
March 2022 to March 2026
Guard Card
June 2024 to September 2024
Provisional Guard Card
PERC Card
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