Medical Records Customer Service

Sharieka Burris

*** **** ***** **** ******, SC **334 864-***-**** ******.********@*****.***

PROFESSIONAL PROFILE

Customer service oriented professional, capable of ensuring smooth patient flow by providing prompt attention to pulling patient charts and necessary medical records. Backed by solid work history, reputation as a team player, and passion for helping others and displays a high quality of work and level of accuracy.

Academic Honors Recognition / Honor Roll.

Able to work in a deadline-driven environment and meet company guidelines for productivity and quality.

Function independently with minimal direction and guidance.

Microsoft Office Applications: MS Excel MS Word MS PowerPoint MS Outlook.

Communication Platform: Zoom Typing Speed: 45 WPM.

KEY QUALIFICATIONS

Medical Practice Management Systems Medical Terminology Medical Records HIPAA Compliance

Insurance Verification Insurance Claim Processing Reimbursement Processing Revenue Cycle Management

Medicare / Medicaid Government Payers Third Party Payers CPT & ICD-10 Coding

Medical Billing Medical Office Medical Administrative Patient Registration Data Entry

EDUCATION & PROFESSIONAL DEVELOPMENT

Ultimate Medical Academy Associate of Science Degree / Health Sciences – Medical Office and Billing Specialist, 2022

Ultimate Medical Academy HIPAA Essentials for Healthcare Professionals Certificate

American Red Cross Bloodborne Pathogens Training / Adult First Aid / CPR / AED Training, 2020

Sealed Air Sit Down Forklift Certification

WORK EXPERIENCE

Sealed Air – Duncan, SC 01/2020 – Present

Medical Operator

Learn and operate multiple pieces of equipment, including a medical extrusion line, cross-linking unit, slitter, rewinders, blending equipment, forklifts and other related machinery following procedures.

Perform quality inspections and completed product quality checks on a routine basis.

Ensure that the product being produced follows all customer specific SPI's and production scheduling instructions.

Use Microsoft office tools, emails, factory talk, and SAP to interact and document the process and production data.

Maintain and change correct raw materials for the process, while reacting to alarms and signals.

Communicate effectively to the team when there are changes to production orders and quality concerns.

Complete thorough and complete documentation per guidelines, instructions, GMPs, PFS and ISO.

Warptek LLC. – Duncan, SC 10/2006 – 01/2020

Production Operations Specialist

Trained new hires, entered data, and inspected products and materials.

Executed efficient operational management of high-speed warp machines for dyeing, weaving, and knitting.

Conducted quality checks for examination of yarn and warp pattern specifications.

Provided detailed attention to operating efficiency goals to minimize downtown due to yarn breaks.

Ensured compliance to safety rules and set goals to avoid injuries.

Warehouse Services – Duncan, SC 08/2003 – 10/2006

Administrative Assistant / Secretary

Exhibited professional skills in scheduling, filing, answering phone calls, taking messages, processing paperwork, and running errands.

Accurately and timely picked and filled orders for clients and packed products in preparation for shipping.

Managed warehouse inventory and worked in a motivational team building environment.

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