Social Media Customer Service

Angelita B. Orozco

**** ***** *** ******** ****, TX 76522

Cell: 253-***-**** Email: ****************@***.*** I'maefficient,reliablejillofalltradeswithplentyofyearsofexperience.Havethecapabilitytogo thrutremendousresponsibilitiesifitistomanageahousekeepingworkload,beingpartofacateringteam by handling a university of collegestudents,overhaulingrentalpropertiesinrecordtime,havingthefull responsibilityofbeingbothparentswhilehusbandisdefendedourcountryoverseasandmilitarytraining while still maintaining the family together.Created an environment of productivity thru my whole experienceofcareerpathsevenwhenputtingasidemygoalstobecomeamilitaryfamilyandevenasmy husband transitioned back to civilian life I took it upon myself to generate a huge involvement of experiencebyschoolvolunteering,generatingresponsibilitiestocoordinatespouseassistedprogramsand many more.

Work Experience

Homemaker

{Self Employed January 2008- Present}

Participated in local community events, including neighborhood garage sales and Volunteer projects involving other local veteran homemakers.

Involvement in social media platforms to help discuss and identify solutions to create comfort To homemakers when spouses are on military deployments or military training.

Formulating and balancing a budget, paying bills and identifying cost saving opportunities for Household of 2 adults and 3 kids

Involvement in early children education fundamental programs delegated by the local school Volunteer program to help coordinate school activities and school functions to create parent Involvement connection.

well versed in behavior techniques, organization, problem resolution, and owning Responsibilities of tasks.

Responsible for raising the family and the maintaining an active household and ensuring The safety of the children in a nutrient environment maintaining health, budget, and Educational needs.

Rental Property Management Co-owner, maintenance crew and Budgeting.

{September 2019 - Present}

Renovated and maintained a couple of rental properties for future tenants occupancies.

Provided tenants with unrivaled attention and customer service 24/7.

Retained tenants by offering alternative solutions and resolving all problems.

Knowledgeable in Texas rental and tenant landlord procedures and laws.

Participated in overhaul home improvements and cleaning of rental properties for the next future Tenants.

Concordia University

{January 2010-November 2010}

Adequate math skills at the cash register receiving and interchanging money in a timely manner.

Responsible for knowing, following the safety rules and proper procedures associated with Responsibilities of the job provided the cafeteria management/child nutrition Supervisor.

Understanding and carrying out basic kitchen fundamentals and instructions.

Follow proper OSHA hygiene procedures that are necessary for the safe and sanitary handling food.

Performed sanitation duties necessary to maintain the cafeteria in a clean and orderly Manner with following verbal and written instructions delegated by OSHA and University Supervisors and management team.

Luz Housekeeping LLC (Mount Veronon NY)

{ Febuarary 2008- December 2010}

Planned, organized, and developed the daily activity of multiple households and housekeeping Staff to meet the highest degree of customer satisfaction.

Recruited, scheduled, trained and developed staff.

Provided optimal level of customer service for industry and administered solutions for Cleanliness to residential and commercial establishments.

Ensured proper maintenance of all equipment, arranged repair, and/or replacement of damaged Equipment.

Developed strategies in efficient cleaning to reduce cost on wasted time and efficiency of Cleaning product.

Responsibilities was to efficiently clean 3 buildings and 32 houses and strategize Efficient planning, organizing and delegating the work load to others who were under my control.

Skills

Multitasking Problem Solving

Extremely Organized Research

Bilingual (Spanish) People Person

Catering Knowledge Child and Adolescent Knowledge & Experience Education

State of Texas Food Handling Certification July 2024

State of Texas Driving defense course April 2018

NY State Food Handling Certification December 2010 (expired)

Westchester Community College August 2010 White Plains,NY Adult Education Learning (ESL)

High School - September 2000 to June 2004 State of Jalisco, Mexico

Junior High School - September 1996 to July 1999 Fallbrook, California

Elementary School - September 1990 to june 1996 state of Jalisco, Mexico

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