Project Management Human Resources

Lauren Blackwell

Phone: 410-***-****

Email: *************@*****.***

Baltimore, MD

Experience Summary:

A seasoned nonprofit executive with over 13 years of management, facilitating strategic partnerships and creating innovative programs. Successfully support C-level executives with administrative functions, efficient project management, organizational growth, operations, and human resources. An influential leader, problem solver, communicator, and resourceful thought-partner. Core Competencies:

● Organizational & Time Management, Project Management, Personnel Supervision & Recruitment, Critical Thinking, Customer Service, Program Design, Budget & Fiscal Management, Strategic Planning & Operations, Staff Training & Development, Partnership Development, Marketing & Communications, Event Planning & Fundraising

Education:

Bachelor of Science, Communication Studies

Morgan State University, Baltimore, Maryland 21251 Work Experience:

Chief of Staff 07/2023 – Present

Leaders of Tomorrow Youth Center (LTYC), 60 hours per week

● Prepare executive-level financial reports and presentations to facilitate board meetings, acquisitions, training, and donor prospecting.

● Provide local, state, and federal grants management from start to finish, including contractual compliance, accounting, and outcomes reporting.

● Asses recruitment and hiring strategies, and onboarding processes enforcing quality assurance, compliance, and SOP development.

● Innovative program creation and operational excellence to include, arts enrichment, mentorship, professional development, and parent engagement programming throughout the Greater Baltimore and DC Metropolitan and Hampton Roads Virginia areas.

● Acquire strategic partnerships and programming contracts

● Shape the organizational culture and build staff morale with a strong focus on equity and inclusion.

● Create and lead staff training and development initiatives to enhance productivity, competency, partnerships, and community engagement.

● Produce fundraising strategies, secure sponsorships, plan corporate events, and initiate grant writing and proposal review/submissions.

● Liaison with accounts payable departments to track receivables, providing fiscal management and budget analysis. Oversee year-end compliance with governing agencies including DOL, IRS, State of MD, 403(b) benefits coordinators, and insurance renewals.

● Establish and implement seamless communication funnels with internal departments and external partners including marketing, advertising, SEO management, PR, and media appearances. Accomplishments: Increased the organization's annual operating budget from $1.5M to $3M. Expanded partnerships with 3 MD school districts (Balt Co, Anne Arundel, PG Co) and Hampton City, VA. Built custom project management boards-enhancing operational efficiency and governance by 25%. Executive Administrator 07/2017 – 2023, 40 hours per week Leaders of Tomorrow Youth Center (LTYC)

● Managed executive calendars, itineraries, travel logistics, conference room bookings, and meeting briefs. Submitted expense reports

● Extensive troubleshooting experience with personnel and technology, fielding requests, calls, and appointments.

● Prepared and managed materials and minutes for board presentations, Executive meetings, and memoranda. Built rapport with key investors and stakeholders.

● Smooth execution of team building, corporate and community event coordination including venue scouting, promotion, decor, catering, sponsorships, talent and entertainment booking, and relationship management with external vendors and partners.

● Oversaw personnel files and management systems, including recruitment strategies and professional development initiatives for staff.

● Reviewed invoices and time and attendance. Processed bi-weekly/monthly payroll and adjustments.

● Served as agency representative during outreach events, program solicitation, partner engagement, and organizational events.

● Deepened and refined all aspects of communications including website presence, social media, and creation of marketing materials including impact reports, direct mail pieces, brochures, premium items, posters, digital fundraising campaigns, quarterly and staff newsletters, and E-blasts.

Accomplishments: Created LTYC SHOP-online apparel website and merchandise designs. Organized a virtual DJ-athon for Do-More 24 raising over $11,000 in 24 hours. Spearheaded corporate giving initiative in partnership with BGE.

Administrative Consultant: February 2015-July 2017, 15 hours per week Assistant Director of Administration: August 2011-February 2013, 15 hours per week Administrative Coordinator 01/2015-12/2018, 20 hours per week Impacting Tomorrow Health Center

● Supervised clinicians, consultants, clinical assistants, and intern staff by providing guidance on operational protocol, systems, and general administrative policies and conducted monthly staff meetings.

● Developed HR systems, maintained, updated, and performed organizational audits of client and staff personnel files

● Reviewed and processed weekly billing and invoicing for clinical services and maintained an audit of compliance.

● Organized and managed agency rosters for over 15 clinicians and 250 Clients.

● Directed community partner engagement, facilitation, and communication during networking events, conferences, and training.

● Created direct marketing materials including program flyers, direct mailings, and electronic E-blasts.

● Maintained office systems, phones, and inventory supplies and ordering. Corporate Settlement Operations Associate 01/2013-09/2014, 40 hours per week Morgan Stanley

● Daily settlement balancing of stock plan corporate payments for domestic and international clients.

● Processed cash/stock journal entries and initiated wire payments.

● Interacted with internal clients, branch personnel, and other departments.

● Performed research related to corporate payments and trade correction inquiries.

● Provided support to the reconciliation team to resolve cash/stock breaks related to corporate payments.

● Administered quarterly and monthly statement audits for retail account activity. Retirement Plan Transactions Specialist 07/2006-09/2011, 40 hours a week T. Rowe Price

● Managed 401k plan operations and record keeping in compliance with financial guidelines for national clients including ACE Hardware, Hyatt and Southeastern Freight Lines.

● Calculated, edited, reconciled and posted plan level contributions and maintenance.

● Processed distributions, loan payments, divorce transfers and death benefit transactions to participant accounts.

● Compiled reports to reconcile plan level agency accounts, settled open cash deposits and allocated open purchases.

● Trained new employees on loans and contribution posting procedures to ensure a high level of quality and productivity.

Technical Skills: Microsoft Office Suite, Google Suite, Quickbooks, Workforce Now-ADP, Canva, Shopify, Monday.com, Airtable, Little Green Light, Instrumentl, PowerPoint, Adobe Pro, Constant Contact

& Mail Chimp, FundingTrack

Affiliations

Creative Impulse, Board Member

Delta Sigma Theta Sorority Incorporated, Member

Girls Inc., Member

References: Available Upon Request

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