Data Entry Clerk

OLAIDE ADELEKE

Darien IL, ***** +432*******

*****************@*****.*** LinkedIn: www.linkedin.com/in/olaideadeleke PROFESSIONAL SUMMARY

Proactive and dynamic, I excelled as a Sales Manager Intern at Tunmal International Nigeria Limited, enhancing CRM systems and boosting revenue through strategic upselling. Leveraging skills in data analysis and effective communication, I fostered long-term client relationships and collaborated on high-value deals, significantly contributing to team goals with a keen focus on customer satisfaction and operational efficiency.

SKILLS

● Sales Presentations

● Social Media Marketing

● Effective negotiation

● Computer Literacy

● Goggle workspcae

● Call Scheduling

● Inbox and Calender Magement

● Problem-Solving

● Time Management

● Attention to Detail

● Problem-solving abilities

● Multitasking Abilities

● Reliability

● Ability to learn fast

● Fast typing 50wpm

● Booking travels

● Data Entry

● Customer service

● Internet Research

WORK EXPERIENCE

Sales/Admin Manager Tunmal International Nigeria Limited - Nigeria 06/2010 - 07/2017

● Conducted market research to identify potential clients and establish new business connections.

● Refined internal CRM systems usage by documenting best practices, contributing significantly to improved data analysis capabilities.

● Generated increased revenue by upselling additional products or services based on client needs assessment during meetings or calls.

● Supported senior Sales Managers in managing key accounts, and fostering long-term partnerships with clients.

● Boosted customer satisfaction by proactively addressing concerns and providing timely solutions.

● Coordinated post-sales support efforts between various departments to ensure smooth transitions from contract signing to implementation stages.

● Streamlined sales process by identifying bottlenecks and introducing new tools for improved efficiency.

● Developed a keen understanding of competitor offerings, enabling strategic recommendations for competitive positioning.

● Collaborated with cross-functional teams to create comprehensive sales proposals and close high-value deals.

● Maintained accurate records of client interactions, ensuring seamless follow-ups on ongoing deals.

● Contributed creative ideas during brainstorming sessions that ultimately shaped future marketing campaigns, helping to drive increased brand awareness.

● Organized sales presentations for prospective clients, showcasing the benefits of company products and services.

● Trained fellow interns in sales techniques, product knowledge, and effective communication skills.

● Negotiated contracts with vendors to secure favorable terms for the company's products and services.

● Participated in industry events to expand the professional network and stay current on market trends.

● Assisted in preparing monthly reports, highlighting progress toward team goals and areas for improvement.

● Enhanced client relationships through regular communication and personalized service offerings.

● Helped sales professionals maintain customer relationships by making follow-up calls to recent buyers.

● Supported sales team with administrative assistance such as coordinating paperwork and responding to basic inquiries.

● Provided product and technical support to customers.

● Analyzed customer feedback and identified areas for improvement.

● Addressed customer queries and complaints with prompt and professional responses. EDUCATION

Yaba College of Technology - Lagos, Nigeria 05/2014 ND SLT: Science Laboratory Technology LANGUAGES

English : Expert

Yoruba : Native

Contact this candidate