Truck Driver/Call Center
Resume:
FELITA LAWRENCE
ATLANTA, GA
Email: ******.********@*****.***
Phone: 919-***-****
SUMMARY
Heavy Truck Driver with 10 years of experience driving tractor trailers. Managing time effectively for pickup and delivery purposes. An honest, reliable and punctual driver with extensive experience in safe operating vans, box trucks and tractor-trailer combination. Demonstrated ability to perform vehicle inspections under Federal Motor Carriers Safety Regulations. Able to efficiently chart out the best route using maps and GPS and handle multi drops in a time-efficient manner. Known for providing excellent service to customers. Extensive background in Customer Service and Administration. Demonstrated ability to meet deadlines. Strong analytical and task management skills. Strong verbal and written communication skills as well as outstanding leadership skills. Professional, self-motivated, diligent and mature.
SKILLS
● World Class Customer Service ● Reports & Spreadsheets ● Escalation Handling
● Typing (65 wpm) ● Call Center Operations ● Customer-oriented
● Clean DMV record ● Great attitude ● Microsoft Office/Excel
● Safety mined ● Route Coordination
●Auto/Manual Transition
EXPERIENCE
Teamster Local 728, Truck Driver/Van Driver
October 2017 - Present
● Maintain a logbook of driving activities to ensure compliance with federal regulations
● Keep a record of vehicle inspections and make sure the truck is equipped with safety
equipment
● Transport cast and background from point to point
● Pick-up, deliver and transport TV and Film equipment from set-to-set locations
● Performed pre-trip and post-trip inspection of trucks and vans
● Ensured equipment is secured properly and compliant with safety requirements
Evans Trucking (Hazmat & Tanker Endorsement), Truck Driver
October 2016 - October 2017
● Deliver goods in a timely manner while operating a tractor-trailer truck
● Record amount and type of cargo being delivered
● Drive local and long distances, sometimes out of state routes
● Fill up on fuel, clean truck, and wash windows
● Report to a dispatcher any incidents encountered on the road
● Monitor road conditions and watch for traffic congestion
● Follow all applicable traffic laws
● Inspect container and chassis before and after the trip, and record any defects found
● Follow accident procedures if an accident occurs
● Keep a log of activities and maintain log of trips
● Report serious mechanical problems to the appropriate personnel
● Keep truck, and associated equipment, clean and in good working order
● Plan routes using maps or satellite tracking
● Take rest periods during trip
● Transport hazardous materials
● Take special precautions while driving
● Make sure container is secured to the chassis
Westside Trucking, Truck Driver
October 2013 - October 2016
● Deliver goods while operating a tractor-trailer truck, sometimes over intercity routes or
spanning several states in a timely manner
● Record amount and type of cargo being delivered
● Drive long distances
● Fill up on fuel, clean truck, and wash windows
● Report to a dispatcher any incidents encountered on the road
● Monitor road conditions and watch for traffic congestion
● Follow all applicable traffic laws
● Inspect trailer before and after the trip, and record any defects found
● Follow accident procedures if an accident occurs
● Keep a log of activities and maintain log of trips
● Report serious mechanical problems to the appropriate personnel
● Keep truck, and associated equipment, clean and in good working order
● Plan routes using maps or satellite tracking
● Take rest periods during trip
● Transport hazardous materials
● Take special precautions while driving
USA Trucking, Truck Driver
July 2013 - October 2013
● Maintain a logbook of their driving activities to ensure compliance with federal regulations
governing the rest and work periods.
● Keep a record of vehicle inspections and make sure the truck is equipped with safety
equipment
● Carry merchandise over state lines
● Pick-up and delivery drivers carry goods from a transport center to a business or private
customer
● Performed pre-trip, in-route and post-trip inspection of vehicle
● Ensured cargo is secured properly compliant with safety requirements
American Airline, Reservationist
October 2010 – July 2012
Make and maintain reservations for customers
Answer customer questions and concerns
Organize bookings
Accurately accepting payments information and keeping it safe
Operating in the Sabre Reservation system
ZC Sterling, Tax Research Analyst
April 2005 - October 2010
Disburse Funds to tax collectors for timely payment of taxes
Perform necessary research to obtain tax due dates by maintaining accurate records
Update multiple systems for record retention
Respond to client inquiries via fax and e-mail
Receive calls and assist collectors with inquires
EDUCATION
6/2013
Georgia Driving Academy
Conyers, GA
CDL A
4/2003
Strayer University
Raleigh, NC
Business Administration/HR Management
References Available Upon Request
Contact this candidate