JABBY WAKHOYO
+254***-***-*** **************@*****.*** Eldoret, Kenya https://www.linkedin.com/in/jabby-wakhoyo-b6b221167 https://twitter.com/wakhoyo
Summary
Dedicated Virtual Assistant with over 4 years of experience on Upwork, specializing in data entry, administrative support, and social media management. Proven track record of improving operational efficiency and client satisfaction through meticulous attention to detail and timely delivery of high-quality work. Strong expertise in calendar management, proofreading, and personal assistance, enabling clients to achieve their goals effectively.
Skills
Calendar and Appointment Management
Client Relationship Management
Administrative Task Coordination
Social Media Strategy and Scheduling
Data Entry and Management
Online Communication and Collaboration Tools
Attention to Detail and Accuracy
Time Management and Prioritization
Project Workflow Optimization
Document Proofreading and Editing
Experience
Virtual Assistant October 2019 – Present
Upwork - Eldoret, Kenya
Provided email management services, achieving a 40% reduction in response time for client communications.
Designed customized workflow solutions, enhancing efficiency for recurring tasks by 25%.
Managed and organized data for over 50 clients, ensuring 100% accuracy and timely delivery.
Improved clients' productivity by 30% through efficient scheduling and calendar management.
Conducted quality assurance and proofreading for documents, reducing errors by 20%.
Developed and implemented social media strategies for clients, increasing engagement by an average of 15%.
Education & Certifications
Bachelor’s Degree in Business Management January 2011 – December 2016
Kenya