Customer Service Representative

MKIA THIERRY KONGNYUY

I am writing to express my interest in securing a position in your organization as sales /customer service representative . I am a holder of a Diploma in business administration specializing financial management, entrepreneurship,leadership, Marketing and also computer knowledge in Ms word Ms Excel and power point. I come from a solid technical background with a strong interest in business and a passion towards strategy. My area of focus and interest varies from quantitative analysis to project management. I have maintained a 3.1GPA through a well-balanced program of study, which is not only very analytical and technical by nature but also helps to build leadership and team building qualities. I am extremely impressed with company’s approach to strategy consulting, especially within the Business Development and Innovation practice areas. To date, my experience as a sales and customer service representative professional has been extremely rewarding and productive. However, it is through strategy consulting that I can use my analytical aptitude and creative problem solving skills to their fullest.

I would appreciate the opportunity to be interviewed for your available position. Please find enclosed my resume for your review. I can be reached via email at your email or by phone at Your phone number. I enthusiastically look forward to hearing from you soon.

Thank you for your time and consideration.

Sincerely

Mkia Thierry kongnyuy

************@*****.***

+237********* (Whatsapp) +2376

51731894

Douala,Cameroun

Some important skills I have acquired

as a sales and customer service

representatives include: Strong

communication skills, Empathy,

Patience, Adaptability, Problem-solving,

Relationship-building, and Product

knowledge.

17 September 2017 - 18 September 2021

2022

2012

2010

MKIA THIERRY KONGNYUY

My objective is to foster growth and widen my scope as I look forward to work for any given organisation that will utilize my experience and skills for the growth of the organization and for my own growth as well

Sales /Customer Service

Day to Day supermarket

As a sales and customer service representative, my job is to help customers with products or services by

providing information, answering questions, and resolving issues. They are often the first point of contact for customers, and their duties may include:

*Responding to inquiries: Answering questions via phone, email, chat, or in person

*Resolving issues: Addressing customer complaints and concerns

*Maintaining records: Keeping track of customer

interactions and transactions

*Processing orders: Taking or entering orders, canceling accounts, or arranging deliveries

*Providing recommendations: Making product or service recommendations based on customer needs

*Collecting payments: Determining charges, collecting deposits or payments, or arranging for billing.

Diploma in Business Management

Laurate Business collège

3.1GPA

Advanced level

St Paul's comprehensive college

Passed in 4 papers

Ordinary level

St Joseph Catholic comprehensive college

Passed in 6 papers

SKILLS

OBJECTIVE

EXPERIENCE

EDUCATION

Customer relationship

I successfully created a strong relationship between customers and th period of 4 years .

Results: The Customers were always satisfied with the services I offer were positive

PROJECTS

Contact this candidate