Caregiver

ABOUT ME

CURRICULUM VITAE

Full name: Milca Ernest Zayumba

Nationality: Tanzanian

Date of Birth: 11th February 1 9 9 7

Marital status: Single

Mob.: +255*********

E-Mail: **************@*****.***

Languages: Kiswahili and English

ACADEMIC DATA Arusha Technical college

Certificate in Linguistic at from 2019 to 2021

St. Ann’s Secondary

Completed Ordinary Secondary level Education at

Rift Valley Medium School

Completed primary level of education at

WORK

EXPERIENCE Receptionist

Worked at Riu Hotels Zanzibar (La Gemma dell’ Est) Zanzibar, Tanzania as a Receptionist. (Period: July 2019 – December 2019)

Receptionist And Reservation

Worked at Sandies Baobab Zanzibar, Tanzania as a front office o Receptionist and Reservation Clerk (Period: October 2020 – March o 2021) Receptionist

Worked at Bahyt Zanzibar, Spa receptionist (Period: April 2021-to o November2023). Sales and reservation Manager

Working in Jungle pearls resorts as a sales and marketing manager in Monduli Arusha (January 2024-to date)

SKILLS SUMMARY Time-efficient, systematic working methodology, Rapid adaptability to new problem-solving and new locations, Languages: English

Proficient at Microsoft Applications including Word and Excel and PowerPoint.

Familiar with Billing and Reservations.

Responsible and eager to learn.

Handling Complaints.

KEY ACHIEVEMENTS Familiarization with PMS such as Protel, Rumbo and Delfine. Rapid familiarization with Hotel standards and requirements Have the best communication skills.

Ability to provide administrative support with accuracy and consistency Possess the ability to assist superiors and handle guest’s complaints: supporting other staffs for department strategies and coordinating and expediting team-members.

Drafting memorandum, progressive reports, requirement documentations and presentations Able to work both independently and team oriented collaborative environment. Have adequate knowledge of Accounts and possess the ability to maintain daily cash reconciliations

REFERRES

Esher Bruno Tarimo

Reservation Manager at Sandies

Baobab

Zanzibar, Tanzania

+255*********

*********.******@*****.***

Eclass Kilawa

General Manager at Transcend

Group

Dar- es -Salaam, Tanzinia

+255*********

*************@*****.***

Rajabu Salehe Datch

Spa manager at Bahyt company

Zanzibar, Tanzania

+255*********

**************@*****.***

Declaration

I hereby declare that all the information

contained in this resume is in accordance

with facts or truths to my knowledge.

Milca Ernest Zayumba

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