Data Entry Executive Assistant

Dear Sir,

I am excited to express my interest in the Executive Assistant Support position at your company, as advertised. With a strong background in administrative roles and a dedication to efficient office operations, I believe I can bring immense value to your team.

I have honed my skills in reception duties, executive administrative tasks, and data entry. Specifically, I excel in serving as the primary point of contact for inquiries, offering executive support to executives managing office documentation with accuracy, and ensuring seamless data entry processes. I am proficient in using Microsoft Word, Excel, and Outlook, and I am keen on quickly adapting to new systems like ORCA and JOIN.

Highlights of the list of my skills, knowledge and experience include:

Bachelor Degree in Business Administration, Professional Post Graduated diploma in Executive Management institution, (Equalivant from WES ) Canadian Certificate in Project Management, Canadian Certificate in Ethics of Canadian insurance, My past experience in General Motors Egypt and Cat gave me the opportunity to have a lot of Training in their Academy( Customer relationship, Communication, How to priorities your Tasks and Time Management, Warranty procedures in Billing, Invoices, tracking A/P, Time sheet )

With my 14+ years of experience in office management, bookkeeping, and QuickBooks, I am capable of working in multiple applications including SAP., ORACLE, JD Edward, Avaya CRM system, Sand box, AVAYA,ACUMATICA, SAGE,) Project management applications ( Zuho, Jera, Smart sheets, Trilo) I can learn any other applications. Microsoft Office: Demonstrated expertise in Microsoft Office Suite for creating professional documents, presentations, and spreadsheets, Excel skills for managing large data sets, providing actionable insights to executives, and streamlining data analysis. Outlook, Zoom, Teams etc.

My first priority is to develop my skills and qualifications.

• Bilingual: English and Arabic. Intermediate level of French.

• Provided comprehensive administrative support to the executive team, enhancing office efficiency

Coordinated internal and external meetings with minimal schedule conflicts. Handled sensitive and

confidential correspondence with discretion and professionalism.

• Successfully navigated last-minute changes to travel plans, ensuring minimal disruption to executives.

• Travel Arrangements: Coordinated national and international travel arrangements for executives,

including flights, hotels, and transportation.

• provide various clerical and accounting services performing data entry, monitor company finances,

track adherence to a budget, record expenses, and deposit checks in accounts, create various report.

• Strong communication and interpersonal skills, attention to detail and the ability to effectively

communicate at all levels of any organization, Maintained clear and effective communication with

internal and external stakeholders, serving as the primary point of contact.

I am eager to discuss how my experience and skills align with the requirements of the role. I am looking forward to the opportunity to showcase my dedication to organize and efficient administrative support in a collaborative environment. Please consider my application for further review and to schedule an interview at your earliest convenience.

DINA HASSONA

Executive Administrative Assistant

Calgary, Canada

Cell phone:403-***-****/Email:************@*****.***

EMPLOYMENT HISTORY

Executive Administrative Assistant Business Strategies Analysis, City of Calgary-

Real State and development department-contract Jul 2024 — Nov 2024 Calgary

• Day to day office operation tasks, guide and support Administrative Team in Development, Business and Building Services.

• Greeting visitors, responsible with some personal assistant duties, order lunch, and prepare any special

Company internal events.

• Work to ensure the Director's schedule is synchronized. Ensure that the Director and the employees received all required documents for daily meetings, committee meetings, and council meetings, Record and prepare minutes of meetings, Arrange meetings for internal, cross-corporate, and external purposes, create and distribute agendas, collect and distribute meeting minutes and action items, and monitor and track action items to ensure completion.

• Generate and compose professional emails and letters

• Make sure that the Director's calendar, email, and other correspondence are prioritized and responded to appropriately.

• Provide administrative support to the Director's Office staff through preparation of documents presentations and correspondence, records management, order catering, office equipment, IT software/hardware, office supplies and mobile devices, answer phones and direct calls, and order office supplies, prints and copies, permit and software renewals.

• Manage travel arrangements, keep organization charts and distribution lists, and oversee financial transaction preparation and processing.

• Demonstrated ability to handle sensitive information with discretion and integrity, share confidential only with authorized individuals as needed.

• Manage and execute the organization, planning, and execution of events and meetings.

• cooperate with marketing department in preparing weekly and monthly reports assist company with

Advertisement, manage social media platforms

• Bookkeeping duties – Assist with processing and inputting payable and invoicing receivables upload all

invoices at specific accounting program and tracking the transaction, Paying monthly company's bills and

invoices.

• Customer service and vendor relations duties, working in project management software in multiple projects simultaneously and ability to meet strict deadlines.

• H/R Duties Handle paperwork for new hires, firings, transfers, etc. Maintain accurate records of employee attendance and timekeeping. Manage the employee performance review process. Help with recruitment activities like job postings, interviews, and on boarding.

Administrative Assistant, Customer service Rep. Rezoning, Planning and development. City of Calgary- contract Jan 2024 — May 2024 Calgary

• Manage the President’s Outlook calendar, travel arrangements, including hotel and any accommodation, air travel, and corresponding reservations.

• Coordinate and organize official meetings, conferences, training sessions, and special events required.

• Maintain professional communications and create PowerPoint presentations.

• Attend meetings and accurately record minutes, Maintain confidential and sensitive information.

• Handled inbound telephone calls to provide information about the Rezoning project and services offered,

• Responded to customer inquiries, directing them to the website for further information using Avaya CRM Programs.

• Handle 311 service requests and prepare general correspondence.

• If additional assistance was required regarding planning, transferred calls to the Planning and Development department. Utilized a specific form to record customer data and inquiries.

• prepare documents, presentations, and reports; maintain an organized paper and Professional electronic document filing system.

• conduct research, collecting, and analyzing data everyday that is created by the council and the clerk preparing reports about this data and using in work and support Customer.

• Maintained and updated call logs, records, and other essential documentation. Implemented the company's social media strategy to enhance customer engagement.

• Provide high level administrative support for the VP Business Development & Commercial Services.

• Prioritize and respond to a high volume of meeting requests, emails, and daily interactions based on their importance and the VPs' availability.

• Support travel reservations, processing expenses, acquiring approvals, and the coordination of meetings, Respond to requests for information or assistance as needed.

Book-keeping Executive Administrative Assistant, Brookfield- contract Oct 2023 — Dec 2023

Calgary

• Act like right hand, primary point of contact internal and external constituencies of the Executive Director, Manager, CEO,

• Manage meetings by establishing agendas, preparing meeting minutes, distributing agendas and meeting Minutes accordingly, and ensuring that action items are taken care of, Become a key contact for managing and maintaining business unit records.

• Successfully completed critical aspects of deliverables with hands on approach including drafting Acknowledgement letters and other tasks that facilitate the CEO’S ability to effectively lead the company,

Provide one-on- one working relationship.

• Smooth communications keep the president and the executive manager on track overseeing emails, check their schedule all the time, keep them organized and on track, Recording and distributing, Overseeing all incoming and outgoing communications, including emails, phone calls, conference meeting and internal correspondence and decide which phone calls, emails, or in-person meetings get through to the president.

• Opened, read, and replied to e-mails, letters and correspondence on behalf of executives.

• Maintain open communications with the executive team, including meeting regularly with their operations and technology leads; providing information and documents as needed.

• Supervise the calendars of assigned managers to ensure that their time commitments are organized and optimized, Using problem-solving skills is key to resolving calendar conflicts.

• Go through the manager's inbox to identify action items and deliverables, and mark items that require urgent attention.

• Handle a wide range of documentation, frequently of a highly confidential and/or sensitive nature, including agreements, reports, PowerPoint presentations, and spreadsheets.

• Support the recruitment and employee on boarding process.

• Having the ability to use sound judgment and discretion when handling sensitive

• As a bookkeeper, I am responsible for processing payments and refunds for our clients, while also analyzing and preparing daily, monthly, and annual reports Using the ACUMATICA PROGRAM then transfer the data to the SAGE300 PROGRAM for analysis.

• Identify, process, and reconcile outstanding fees for account payable. In the event that they are collected late, handle returned cheques and refund requests. Manage the collection of account receivable.

• Work with the marketing department to understand and communicate marketing messages to the field.

Executive Assistant and Book Keeping, RONMOR Investment Jun 2023 — Sep 2023

Calgary

Accounting and book keeping Responsibilities:

• Financial and personal work related to President, Arrange payment to his invoices, Cards. Bookkeeping

Fact-checking accounting information, recording all transactions balancing subsidiary accounts to reconcile accounts, ensuring all financial actions.

• Work experience comply with local legal requirements, preparing financial reports by analyzing and collecting data using an accounting system for the financial transactions made by the company, recording account payable and receivable in specific software,

• Gatekeeper, acting as the gatekeeper for internal and external contacts, including vendors, colleagues, clients, and customers, reviewing and compiling monthly and quarterly reports, deposit check in the bank account.

Office Responsibilities:

• Provide administrative support and assistance to the president for all aspects of the office operations, Manage reception duties and provide excellent service to tenants, applicants, stakeholders and others.

• Arrange Travel and accommodation, prepare Meeting and take minutes of meeting, manage sophisticated calendar.

• prepare Reports monthly reports and any reports assigned by the CEO, Smooth communications in

Telephone and emails quick response,

• Project management to any task assigned by the manager and meet the dead time Conducting business Office Maintenance contact the person the responsible for this task. Filing important documents.

• Update various spreadsheets of data and for tracking purposes, Prepare various documents including, letters, memos, correspondence, and notices

• Responsible for supporting senior managers and executives with daily clerical tasks, scheduling

Appointments, planning meetings, managing phone calls and emails, and maintaining office organization. provide general support to visitors, develop and maintain filing systems, and create reports and presentations. smooth functioning of day-to-day office operations.

Executive Assistant, Benchmark&Temged (Bahgat Group ), Apr 2019 — Apr 2023

New York City, USA.

Customer service &Executive Administrative assistant, Bahagt Group Mar 2015 — Apr 2019

Cairo,Egypt

Office Manager, ALSALLAB Organization Sep 2011 — Feb 2015

Cairo,Egypt.

Administrative Assistant and Customer Service, General Motors Egypt Aug 2002 — Jan 2011

Cairo/Egypt.

EDUCATION

Helwan University Bachelors degree (WES) English Commerce and Business Administration Good Grade.(Certified by WES).

The American University (WES) post graduated professional diploma in Executive Management Institution.

Southern Alberta SAIT Certificate Project Management Calgary

Oliver College Certificate Canadian ethics life Insurance Calgary.

SKILLS

-Fast Learner Expert, Problem Solving Expert, Creativity Expert.

-Leadership Skills Expert, Decision Making Expert, Customer Service Expert.

-Communication Skills Expert, Ability to Work Under Pressure Expert, Data Entry Expert

-Administrative Support Expert, Time Management Expert, Ability to Multitask Expert

LANGUAGES

English Highly proficient

Arabic Native speaker

French Good working knowledge

Work Authorization & Driving License

I authorized to work in Canada without sponsorship ' PERMANENT RESIDENT' &Full Driving License Class

5.

Required Experience and skills

Required (Years)

Years of experience

Last Used

Executive Administrative Assistance, Executive Support, and Administrative Assistance skills.

Experience in managing expense reports.

Ability to work effectively in a fast-paced environment.

Yes

14+

2024

Serve as the first point of contact for in-person and telephone inquiries. Conduct computer searches, accurately screen and direct calls, and take detailed messages for assigned staff.

1-2 years

12

2024

Assist with completing applicable office reporting forms when necessary, Schedule appointments on behalf of officers when required.

1-2 years

14+

2024

Sort and distribute incoming and outgoing mail.

Prepare time-sensitive and confidential court reports, correspondence, and related documents.

Open, maintain, and close records in accordance with established guidelines.

1-2 years

14+

2024

Experience with business writing, communication and documentation

1-2 years

14+

2024

Archive records and administrative documents using the Inactive Records Information System (IRIS),Data Entry.

1-2 years

14+

2024

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