Inventory Management Operations
Resume:
Joseph Mwangi
Business Management Professional Skilled In Warehouse/Logistics Management
596**-*****, Nairobi Kenya
***************@*****.***
Seasoned professional experienced in Warehouse operations management, reverse logistics, Stocks controls and Inventory management, Fleet management and Deport operations management in the FMCG’s & E-Commerce Industry. Documented success identifying measures to reduce transport time and save on transportation costs. Astute in shipping laws and regulations, assessing financial impacts of regulatory changes and obtaining permits for transporting hazardous materials. Dedicated and highly skilled in transportation flow management. Talented individual offering dynamic skills in import and export laws and strategic initiatives. Experienced in delivering accurate inventory management in assorted environments. Facilitates productivity and prevents shortages through efficient receiving, processing and distribution of merchandise. Skilled in strategic inventory organization and tagging. Completes efficient and well-organized stock replenishment with appealing displays to drive sales. Driven and team-oriented with good sense of business and customer needs. Resourceful in offering history of success coordinating and monitoring operations across various departments. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Skills
Teamwork and Collaboration
Flexible and Adaptable
Staff training/development
Budget development
Client account management
Management information systems
Shipping and receiving
Budget planning
Distribution and warehousing
Materials management
Logistics & Contract Management
Service Co-ordination
Transportation Coordination
Operational Management
Dispatching
Transport Management Systems
Warehouse Logistics
Decision-Making
Planning and Coordination
Analytical and Critical Thinking
Documentation and reporting
Microsoft Office Suite proficiency
Exemplary work ethic
Outstanding communication skills
Service standard compliance
Creative problem solving
Inventory Management
Education
Diploma: Business Management
Kabete National Polytechnic - Kiambu County, Kenya Kenya Certificate of Secondary Education: Secondary Education
Nandarasi Secondary School - Kenya
Work History
Distribution and Logistics Supervisor.
Premier foods limited (pep tang) Nairobi
Planning and organizing Vehicles on day to day basis for outbound operation in consultation and effective co-ordination with third party logistic service to ensure that all Orders are fulfilled accurately, error free and speedily.
Liaise with vendors and transportation companies regarding inter- and intra-company shipments and expedite where required in order to prevent delays and extra charges/demurrage
Load and dispatch customer orders following the dispatch plan, in order to achieve maximum On Time in Full deliveries(OTIF)
Ensure products routed for delivery are in compliance with company's product integrity policies and prior cargo loading guidelines and weight restrictions.
Collaborate with key stakeholders in operations, and sales to increase efficiency of outbound logistic operations and execute all sales orders accurately, error-free and timely.
Review and respond to internal and external service performance and interact with carriers regarding issues
Participate in carrier management processes, such as selection, qualification and performance evaluation.
Coordinate export orders, documentation and resolve problems concerning transportation, logistics systems, imports or exports and customer issues.
Manage, motivate, train, and develop Logistics team in order to meet total customer service.
Fulfillment Supervisor
Kyosk Digital Services, Nairobi County, Kenya
Oversaw inventory control levels and verified compliance with storage and organization processes.
Assisted the Dispatch Manager in negotiating rates and contracts with transportation and logistics providers engaged by the company.
Monitored quality, quantity, delivery times, and transport costs and advise the business on how the same can be improved based on best practices.
Maintained sufficient inventory levels to meet customer demands at all times.
Analyzed and identified Warehouse and Logistics processes bottleneck developed solutions and ensured their timely
Tracked delivery van's location using Export Trading group system.
Monitored fuel purchases by administering fuel cards for all vehicles to their respective drivers.
Developing and presenting of reports on inventory accuracy using ERP system, order fulfillment, transport costs for the market, and order cancellation among other key aspects in warehousing & dispatch.
Executing all operations activities such as stock taking, physical inventory count, and inventory accuracy in allocation
Ensuring the integrity, inventory accuracy and manage stock movements during delivery with the help of Dispatch Associates. Ensure that the customer orders are delivered On Time and in Full
(OTIF)
Delivering 100% Inventory accuracy while working with the defined stakeholders to minimize stock-outs and damages while driving proper stock handling to minimize losses in damages Dispatch Associate
Kyosk Digital Services, Nairobi County, Kenya
Developed understanding of transportation management platforms to drive content integration with client systems and platforms.
Controlled costs with optimized route plan to maximize daily appointments and minimize time or field waste.
Coordinated the movement of goods from various storage locations to the small-scale retailers.
Monitored stock levels to ensure that at all times, optimum levels were maintained at the assigned depot.
Responded to high volume of phone and email requests to provide logistics information.
Developed and implemented process enhancements to drive continuous program improvement.
Coordinated regular inspections of vehicles and scheduled preventive maintenance.
Facilitated communications between customers and field personnel to answer questions or resolve concerns.
Received orders from sales representatives and customers and processed the same to warehouse for picking and following up for fulfillment of the same.
Tracked delivery van's location using Export Trading group system.
Coordinated with drivers to facilitate efficient delivery routes and timely deliveries.
Depot Administrator
Kinangop Dairy Limited, Nairobi County, Kenya
Ensured all stock movements were tracked daily via the SYSPRO system and variances therewith reconciled and reported.
Maintained accurate records of materials received and dispatched out of the depot using warehouse management system (SYSPRO system).
Assisted the transport manager in ensuring fleet safety compliance, managing fleet budgets and controlling costs with most effective fleet allocations.
Managed daily logistical operations and a Driver fleet of approximately 10 drivers while logistically meeting customer needs.
Vehicle Routing and Vehicle Scheduling based on the service Level agreements with customers to maximize on trucks usage.
Identified operational areas of inefficiency and spearheaded the process of restructuring Trucks turn Around Time to enhance efficiency, reducing truck turnaround time from3hrs50mins.
Monitored and evaluated Inventory Management and dispatch procedures suggested and implemented changes which brought in control, efficiency and effectiveness.
Coordinated the depot team to ensure timely and full delivery of all customers' orders efficiency and reduced cos
Administrative Intern
Muki SACCO, Nairobi County, Kenya
Entered data into system and accurately updated customer accounts.
Delivered top-notch administrative support to office staff, promoting excellence in office operations.
Answered incoming phone calls pleasantly directed calls to appropriate personnel.
Produced letters and memoranda to inform stakeholders of business decisions.
Sorted mail and dispersed to correct departments and employees.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Responded to customer requests for products, services, and company information.
Offered advice and assistance to customers, paying attention to special needs or wants.
Other Professional Roles Held;
1. Depot Assistant Administrator Kinangop Dairy Limited (KDL) Feb 2019 –Jan 2020.
2. Customer Service, Operations & Administration Departments Intern, Muki Sacco. Jan –March 2016.
Languages
English
Swahili
Referees
1. Joseph Mbugua
Credit Control Supervisor - Kinangop Dairy Limited Tel: 070*-***-***
2. Dennis Muriuki
Area Manager - Kyosk Digital Services
Tel: 077**-***-***
3. Muchiri Mwangi
Warehouse Manager - Kinangop dairy ltd
Tel: 072*-***-***
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