It Project Manager

Arun Shivaswamy – Senior IT Project Manager/Scrum Master

*********@*****.*** Chicago, IL

630-***-**** www.linkedin.com/in/ashivaswamy/

Professional Summary

Experienced IT project manager with years of experience in budgeting, forecasting, developing, implementing, and managing complex projects within time and budgetary constraints

Strong Technical Product Owner experience includes working with product teams to identify and define technical product requirements aligned with business product strategy

Accountable to ensure that the definition of features meet the needs of the different stakeholders

Experience transforming Business functionality to technical design documents, writing user stories, and grooming products backlog

Experience liaising with Business Product Owners, Engineers, and Architects during releases

Experience leading and managing cross functional geographically distributed teams of up to 40 to deliver Agile projects within budgets of up to $8M

Dedicated team player providing high-quality support and problem-solving to all organizational levels

Experience using JIRA and Remedy for issue and defect tracking

CORE COMPETENCIES

Project Management: Technical Product Owner, Custom Product Development, Technology delivery, Agile, Scrum, budgeting and forecasting, vendor, and stakeholder management

IT Project Lifecycle: Requirements Analysis, User Stories, Product backlog management, Sprint plan ROI Analysis, Testing, QA, Rollout, Support, Scope/Risk/Quality Management

Value-Added Leadership: Align business strategy with technology, Team Building & Mentoring, Client Relations & Executive Presentations, Business & IT Planning, Stakeholder Management

EDUCATON & CERTIFICATION

BS (Mathematics) – Bangalore University, Bangalore, India

Certified Scrum Master (CSM) #1268198 - 2020, Scrum Alliance

TECHNICAL SKILLS

Languages and Frameworks: PowerApps, C#, .Net Framework, MVC, AJAX, Windows Services, MOSS SharePoint, JavaScript, Angular JS, jQuery, CSS, XML, Java, Spring Tools, J2EE, Hibernate

Software: Microsoft Project, Microsoft Office, Jira, Remedy

Servers: WebSphere, Microsoft IIS, Apache Tomcat

Databases: SQL Server, MySQL, Oracle, NoSQL

SDLC Methodologies: Scrum, Agile, Kanban, Waterfall, SAFe

Operating Systems: Windows, Unix, Linux

Cloud: Azure, AWS

CRM: Dynamics 365

EXPERIENCE

Zion Clouds

July 2023 – October 2024

Senior IT Project/Release Manager

Managing 10-member team of Engineers, BAs, and an Architect during the migration process, ensuring that all deadlines were met with no disruption to service availability or functionality

Implement data access controls and monitored data usage to ensure data security and privacy compliance

Collaborate with cross-functional teams to define data standards, data dictionaries, and metadata management practices

Design and execution of data governance policies, including data classification, retention, and disposal guidelines.

Worked with Business and IT Partners to build portfolio roadmaps and their successful execution

Planned, organized, directed, and tracked all aspects of releases including project plans, staffing plans, and budget management

Communicated project risks, progress, launches across all stakeholders

Environment: Windows, .Net, Jira, Azure Cloud/DevOps, Agile, Scrum, Dynamics 365

Client: Follett, Chicago, IL July 2022 – February 2023

Senior IT Project/Product Manager

Successfully managed and migrated over 25 software products and services from on-premises to a cloud infrastructure hosted by Microsoft Azure

Managed and led an 8-member project team of Engineers and Architects during the migration process, ensuring that all deadlines were met with no disruption to service availability or functionality

Worked with Business and IT Partners to build portfolio roadmaps and their successful execution

Ensured on a weekly basis that forecast was in line with budget and schedule

Drove staffing needs across the portfolio based on priorities

Ensured that product management approaches were consistent, measurable, and aligned with corporate standards and best practices

Planned, organized, directed, and tracked all aspects of product development including project plans, staffing plans, and budget management

Communicated project risks, progress, launches and retrospectives across all stakeholders

Environment: Oracle, Windows, .Net, TFS, Jira, Azure Cloud/DevOps, Agile, Scrum, Infrastructure

GN ReSound, Glenview, IL July 2021 – March 2022

Senior IT Project Manager

Ensured adherence to Agile project and program governance model

Delivered software with strict adherence to Regulatory Standards including HIPAA and GMP

Directed a software product team of 15 to change the existing label and certification processes (FDA)

Managed all aspects of the project including project planning, budget, forecasting, requirements definition, risk management, communication, and monitoring the project implementation

Communicated with the product team, tracked their progress, and implemented project plans within pre-set budgets and deadlines

Environment: .Net, Oracle, Windows, Azure Cloud/DevOps, TFS, Agile, Scrum

SPR/Resound/BD

Agile/ Scrum Master Jan 2019 – July 2020

Responsibilities:

Ensure adherence to Agile project and program governance model

Delivered software with strict adherence to Regulatory Standards respect to Patient’s Privacy (HIPAA) and Security and good manufacturing process (GMP)

Direct a software project team to change the existing label and certification processes (FDA) to produce labels and documentation which are key to the client manufacturing and fulfillment processes

Manage design and development of a new tool to aide in forecasting the amount of radioactive material required to fulfill orders and integrate assay equipment with the web application

Monitor the entire agile project lifecycle, including project initiation, project delivery, business liaison, stakeholder management, post implementation review and project close out / handover

Drive the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and monitoring the implementation for a project.

Communicate with the project teams and track their progress, implementing project plans within pre-set budgets and deadlines.

Managing Fitting Software Team for a major hearing aid manufacturer based in Denmark for their Russian Market

Groom Product Backlog and Sprint Backlog in TFS

Plan and execute Sprint Ceremonies.

Create action plans and lead meetings with Senior Executives to review project status and Sprint Demo

Deliver status reports to stakeholders for budgeting and planning purposes

Manage and maintain project budget and forecast, communication channels, escalation, project management plan, risk management plan and resource plan

Environment: Oracle, Windows, .Net, Azure, TFS, Infrastructure, SAFe, Agile

Client: Northern Trust, Chicago, IL July 2018 – December 2018

Senior IT Project Manager/Scrum Master

Managed OFSAA (Oracle Financial Services Analytical Application) Migration from PeopleSoft Financials for Northern Trust FTP (Funds Transfer Pricing) Project

Created and managed action plans, and led meetings with Senior Executives to review project status

Managed and worked with cross-functional teams to draft project schedules and plans

Managed resources from multiple system integrators including Cognizant, Horizon, and Hexaware

Managed and maintained project budget and forecast, communication channels, escalation, project management plan, risk management plan, and resource plan

Environment: Oracle, J2EE, Linux

Client: Chicago Board Options Exchange (CBOE), Chicago, IL August 2012 – August 2017

Senior IT Project Manager

As Web and Application Development Project Manager, managed multiple software product development projects from initiation through implementation using Agile and Waterfall methodologies

Managed and led the web product development team including wireframes (UI/UX) for online comps, application design, and source code

Supported various CBOE Services products including TPS Trading Permit System, IPD Industry Product Database, CTMI Continuous Trade Match Interface, MAP Market Access Portal, Appointments, Bandwidth, Permit Swapping, and Application Security System

Successfully managed cloud migration applications and services to AWS cloud infrastructure

Facilitated sprint planning, daily scrums, retrospectives, stakeholder meetings, and software demos

Delivered industry-leading regulatory surveillances that saved CBOE millions and shortened processes from weeks to minutes

Identified and resolved impediments and team conflicts to maintain a focus on the product backlog and project timeline

Worked closely with Business owner in backlog management and continuous delivery of features

Vendor Selection, Vendor Management (POC, SLA’s), and tracking goals

Ensured product development objectives were met effectively and efficiently

Coordinated with Release Management Team in deploying production ready code

Environment: .Net, Oracle, J2EE, Unix, Linux, Angular JS, Agile, Scrum

Client: CVS - Caremark, Chicago, IL June 2011 – August 2012

Project Manager

Provided day-to-day project leadership and management of 30+ employees for the RxClaim application including Mock Adjudication, Portals, including production timetable

Coordinated work between cross functional product teams (business as well as technical)

Developed and maintained project documentation in SharePoint and reported status to Executives

Managed testing and deployment of the application

Client: Healthcare Service Corp. Naperville, IL May 2010 – May 2011

Program/Release Manager

As the Program Manager for the SOA Project, I managed the full lifecycle IT product delivery of healthcare insurance applications including Underwriting Insurance, Policy Fulfillment, Portals including production timetable

Managed budgets of up to $8M and cross-functional teams of up to 15 Developers, Business Process Analysts, QA, and Infrastructure Analysts

Provided day-to-day project leadership of 20+ employees

Conducted weekly status meetings with the stakeholders as well as the team

Managed production support (Onshore/Offshore) model

Developed and maintained project documentation in SharePoint

AAA Consultants, Chicago, IL January 2008 – May 2010

Project Manager

Strategy planning for a major electronics manufacturer for SAP and Business Process Improvement

Design review, budgeting, deployment, and hiring of project team

Created Statement of Work, project plan, and participated in application testing and deployment

IBM, Chicago, IL October 2000 – November 2007

Project Manager

Successfully managed and executed Insurance carriers’ business requirements, underwriting rules, and coverage offerings

Managed team in the development and implementation of an online system to facilitate real time quoting and issuance of Homeowners Policy (Fire - P&C)

Performed analysis and re-architecting of Agency Application for automated issuance of policies

Budgeting, staffing, and implementation

Coordinated projects to balance needs of the Business, Database Administrator, and the Developers

Evaluated and converted underwriting guidelines into rules to be coded by technology staff

Performed extensive QA testing of new and existing functionality

Conducted training sessions for new agency users and handled incoming Helpdesk inquiries

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