Human Resources Specialist

OSCAR MUNOZ TIRADO

Houston, TX - USA ***** 717-***-**** ******@*****.***

Professional Summary

Goal-oriented Human Resources Specialist with 25 + years of relevant experience in employee engagement, invigorating the corporate culture, improved managerial performance, applying technologies and tools in human talent to support business world-class strategy, acting in an advisory role (working alongside business leaders and managers) to provide the most relevant people and business solutions.

Skills

• Talent management • Corporate policy development

• People analytics • Organizational development

• Project management • Teamwork and Collaboration

• Organizational effectiveness • Long-term strategic vision

• Succession planning • Grit

• HR metrics

• Labor relations

Work History

HR & Admin (General Manager) 10/2022 to current

ROMERO AND PARTNERS – Houston, TX

· Translate Key data into an effective and commercially focused HR and people strategy, working with senior management and influencing them on the best course of action.

· Preparation of Annual Action Plan with Physical & Financial targets specifying tasks, timelines, procedures, budget allocation & outcomes for HR & Admin.

· Coordinate all efforts related to recruitment, onboarding, and termination of full-time employees and agents.

· Develop, implement, and manage staff performance and professional development plan that aligns with company's mission, vision and objectives and drive high performance.

· Implement initiatives to improve employee satisfaction and engagement, creating strategies for higher retention rates.

· Nurture a positive working environment and define employee relations practices necessary to promote a high level of employee morale, engagement, and motivation.

· Create and maintain master HR Files, administer HR policies and procedures and employee's handbook.

· Ensure the organization complies with employment laws, internal policies, and industry standards, promoting a fair and respectful work culture.

· Carry out skill Gap Analysis by development of Skill Mapping format for identifying next phase of training needs.

· Develop Training Plan and Training Calendar for the employees based on Skill Map Analysis for the phase wise development of Training Modules and continuous process of Capacity Building.

· Manage employee relations.

· Manage day-to-day office operations: oversee and coordinate overall office activities.

· Manage relationship with facilities management: coordinate office maintenance and support needs.

· Provision of adequate Human Resource, Office utilities, Logistics arrangements, Facilities maintenance. Tackling all disciplinary issues with suitable action. Monitoring the work of outsourced staff.

Full Desk/Onsite Recruiter - Bilingual English - Spanish 08/2022 to 10/2022 Signature Contingent Management, LLC – Baytown, TX

· Oversee the daily operations of a team of recruiters working at a staffing agency.

· Create long-term strategies for the organization.

· Responsible for hiring, training, and guiding a team of recruiters.

· Set staffing targets and then assist the staff in achieving them.

· Generate leads through marketing and networking.

· Cultivate strong client relationships by meeting with clients frequently to understand their needs so that they can address them through customized staffing solutions.

· Attract new business and close deals. Build the company’s profile, look for more business, and find the best ways to promote it.

· Ensure that all financial performance goals are met.

· Attainment of budgeted sales and profit goals through business development and growth of the customer base.

· Organize and participate in sales activities in each geographic territory or with specific accounts.

· Oversee the administrative functions necessary to ensure an adequate supply of applicants, employees, and candidates to meet the needs of client companies.

· Recruit, hire, develop, and supervise all internal office personnel consistent with company policies and procedures to ensure that office objectives are met.

· Select talent from a variety of sources, including ATS, job fairs, professional associations, and the internet.

· Ensure compliance with all company policies and procedures.

· Ensures compliance with federal, state, and local employment laws governing the workplace and employment process.

· Responsible for the after-hours telephone, addressing callers, and sharing information with the appropriate staff member(s).

· Tours client facilities with the Safety/ Risk Management Specialist, evaluating the work environment and compliance with legal notice-posting requirements.

· Analyzes frequency and severity of safety hazards and determines the potential for financial risk to the Franchise.

· Meets with client owners, managers, and department heads to solve problems, ascertain specific needs, and determine essential job function requirements. HR & Business Consultant 06/2021 to 08/2022

ROMERO AND PARTNERS – Houston, TX

· Conduct the development of effective business plans to align strategic decisions with long-term objectives.

· Offers specialized advice to help the organization operate more productively and efficiently.

· Advises management on the formulation and administration of plans and policies for human resource activities, process quality assurance, and organizational development.

· Acts as an internal consultant by analyzing and recommending solutions to human resource issues.

· Develops, revises, and implements HR policies and procedures.

· Assists with developing, coordinating, and recommending changes for the improvement of workflow.

· Conducts periodic audits of human resource activities to ensure compliance with laws, policies, and procedures.

· Gathering information about opportunities to be improved, interviewing workers, and making presentations and reports for management.

· Get involved in all projects of the organization for the accomplishment of the company's strategies and goals.

· Make recommendations to management regarding necessary changes to company policies.

· Deliver full life-cycle recruitment process for the agency.

· Develop creative recruiting strategies to attract new agents. General Manager 10/2013 to 11/2020

OPEN18HS – CARACAS, Venezuela

· Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.

· Conduct strategic sessions with top management to design and deploy 5 years planning goals and objectives, and processes matrix.

· Delivered business strategy and developed systems and procedures to improve operational quality and team efficiency.

· Enhanced operational efficiency and productivity by managing budgets, accounts, and costs.

· Support and execute critical HR processes, including compensation, performance management, talent acquisition, talent development, payroll, and workforce planning.

· Drive Talent Management strategies to include workforce planning, succession planning, knowledge transfer and high-potential development.

· Design compensation programs and structures including base compensation, executive compensation, incentive, and deferred compensation.

· Develop and update company handbooks, policies, performance management programs, and other HR-related programs.

· Maintains in-depth knowledge of legal requirements related to day-to-day management of employees, reducing legal risks, and ensuring regulatory compliance. Partners with the legal department as needed/required.

· Works closely with management and employees to improve work relationships, build morale, and increase productivity and retention.

· Assist in the evaluation of new Human Resources Information System (HRIS) applications, and upgrades and enhancements to existing systems.

· Generate and analyze data, create reports, dashboards, and other visualizations of data associated with the organizational talent linked with customers development, business processes, market economics, and more to provide insights to senior management and business leaders in support of decision-making efforts.

HR Consultant 08/2011 to 09/2013

SERVICIOS MINE 3, HOSPITAL DE CLÍNICAS CARACAS, ALIMENTOS UNO, AND REPRESENTACIONES ALIMPORT – CARACAS, Venezuela

· Provide human resource strategic consultative services involving a broad range of functions including employment, employee and labor relations, organizational development and training, compensation and benefits, talent development, HRIS utilization, and payroll.

· Assist and advise clients in the development of strategies and scenarios to ensure proper handling of HR matters aligned with business strategies.

· Delivering strategic HR projects as requested by clients usually based on designing compensation programs and structures and, creating, and updating company handbooks, policies, performance management programs, and other HR-related programs. HR Project team leader – HR VP 03/1990 to 06/2011

Electrificación del Caroni (EDELCA - now CORPOELEC) – CARACAS, Venezuela

· Drove the processes and day-to-day operations of Human Resources.

· Provide HR advice and counsel to executive leadership on HR issues.

· Accurately diagnose organizational issues, develop solutions, and implement them.

· Ensure compliance and maintain a thorough knowledge in such areas as Labor Standards and other regulatory requirements.

· Lead and oversee support to the Board/Executive Chairman in executive compensation and benefits and company-wide talent management/succession planning.

· Participate in the development of the Company's strategies, plans, and programs with the executive leadership team, with a particular focus on the impact on talent.

· Partner with business unit leaders to develop strategic workforce plans and to contribute to business strategy development/key business decisions.

· Develops and promotes feedback mechanisms for employees to influence the continuous improvement of the company's culture and HR services and processes.

· Act as project leader also as project sponsor to change the payroll system to SAP R / 3.

· Act as the highest authority in collective bargaining and the management of worker-employer relations (through the relationship with unions and federations)

· Ensure the proper administration and implementation of plans, and human resource policies associated with current and retired employees of the company in compliance with current regulations, collective agreement, benefit plans, and labor legislation.

· Coordinate measuring the financial impact of human resource policies, and benefit plans in accordance with the rules and international accounting standards (especially related to the liabilities generated and projected plans for long-term benefits)

· Leading the design, development and implementation of programs, policies, and strategies tailored to meet OD needs, and program goals.

Education

MBA: Business Administration

FORMATO EDUCATIVO GADEX - Cadiz, Spain 04/2011

MBA: Human Resource Management and Industrial Relations Universidad Católica Andrés Bello - Puerto Ordaz, Venezuela 10/2000 Bachelor of Science: Industrial Relations

Universidad Católica Andrés Bello - Caracas, Venezuela 12/1989 Certifications, Licenses & Membership

The leadership architect suite certificate

LOMINGER International - Houston, Texas (2008)

Announcer

Central University of Venezuela

Puerto Ordaz – Venezuela (2000)

SAP R / 3

Department of Insurance Texas - General Lines Agent Life, Accident, Health and HMO - License No: 2793141 (2022)

Non-Resident Insurance License 0815 - NONRES LIFE, HEALTH, & VAR ANN FLORIDA DEPARTMENT OF FINANCIAL SERVICES - License Number: W947902 (2023) Department of Insurance North Carolina. - Insurance Producer Accident & Health or Sickness Life - License No: 20221874 (2022)

Project Management Institute – Membership ID 195190 – 02/2000 Society for Human Resource Management (SHRM)

Languages

Spanish English

Native or Bilingual Full Professional

Social network

https://www.linkedin.com/in/oscar-munoz-8012112a/

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