Customer Service Independent Contractor
Resume:
Shannon Mitchell
West Palm Beach, FL *****
***********@*****.***
Work Experience
Licensed Esthetician
independent contractor/ self employed-West Palm Beach, FL
Present
Deliver skincare treatments and conduct skincare consultations to assess client needs and promote skin
health while employing practices in sanitation and safety
Administer eyebrow and eyelash tinting/perming treatments according to the manufacturer’s
specifications.
Handle wax and administering wax sessions (Brazilians, brows, face)
Deliver friendly and welcoming customer service while exuding professionalism, joy and passion for my
art and business,
Share professional treatment advice and discuss client preferences
Maintain record of client visits to ensure timely follow up and client to professional relationship
management.
Open and close salon
Maintain cleanliness and track inventory
Current skills: lymphatic drainage, low/mid grade peels, dermabrasion, eyebrows, waxing, facials &
skincare, eyelash extensions (classics and wispy)
Volunteer Work
Adopt A Cat-West Palm Beach, FL
Present
Socialize the shelter cats with warmth, treats and cat toys to help them adjust to the presence of humans
and other cats, ultimately ensuring their ability to connect with cat lovers looking to adopt; and for them
to quickly adjust to a happy home life with their new families.
Clean and sanitize kennels in the intake room and the sick room, ensuring refreshment of food, water,
blankets, beds, bowls, litter and litter bins, etc...
Assist other volunteers with cleaning the main room of the shelter, fur scraping the cat towers, removing
debris from the floor and carpet surfaces, utilizing FDA approved cleaning solutions.
Coordinate with the shelter owner and the manager ensuring effective completion of pertinent daily tasks.
Assistant Manager
Haagen Dazs-Palm Beach Gardens, FL
March 2024 to May 2024
Keyholder.
Applied great attention to detail, opening and closing the shop in a timely manner with regard to standard
operating procedures.
Managing the ice cream inventory.
Advanced in team work and management, training new hires as directed by shop owner and managing
staff while sharing support and guidance.
Assisting with the deposit and daily close out; reviewing KPI's.
Overseeing closing procedures and the day process
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