Los Angeles Customer Service
Resume:
Dulce Deras
Los Angeles, CA *****
*****.*****@*****.***
I love to learn and continue to grow as a bartender. I wish to work somewhere I can get better at my craft and continue to grow as a bartender and keep learning the tricks of the trade. Authorized to work in the US for any employer
Work Experience
Bartender/Trainer
Jonathan Club - Santa Monica, CA
June 2021 to Present
Bartender
Banc of California - Los Angeles, CA
April 2019 to Present
Server/Bartender
Rollin hero staffing - Los Angeles, CA
August 2018 to Present
Server/Bartender/Trainer
The Langham Pasadena
September 2018 to October 2018
server
HILLCREST COUNTRY CLUB - Los Angeles, CA
September 2017 to September 2018
banquet server
Server
Pat's Catering
June 2017 to August 2018
Server/Hostess/Bartender
Château Staffing's
June 2016 to July 2018
Education
Bachelor's
CSU Channel Islands
Skills
• POS (1 year)
• Hospitality (5 years)
• Customer Service (5 years)
• Teamwork (5 years)
• Team Leader (3 years)
• Bartending
• Mixologist
• Restaurant Server
• Waiter
• Waitress
• Basic Math
• Bartender Experience
• Micros POS
• Banquet Experience
• Food Safety
• Catering
• Bartending (5 years)
Certifications and Licenses
Food Handler
March 2017 to March 2020
TIPS Certified
September 2018 to September 2021
Food Handler Certification
Assessments
Food Service: Problem-Solving Skills — Highly Proficient January 2019
Measures a candidate's ability to use logical approaches when solving problems in a restaurant context.
Full results: Highly Proficient
Verbal Communication — Highly Proficient
January 2019
Measures a candidate's ability to effectively convey information when speaking. Full results: Highly Proficient
Bartending — Highly Proficient
September 2019
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Food Service: Customer Situations — Highly Proficient September 2019
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Highly Proficient
Reliability — Highly Proficient
September 2019
Tendency to be dependable and come to work
Full results: Highly Proficient
Food Safety — Expert
May 2019
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Expert
Memorization & Recall — Highly Proficient
February 2020
Committing product or merchandise information to memory and recalling it at a later time. Full results: Highly Proficient
Personality: Customer Service Fit — Proficient
February 2020
Measures the traits that are important for high-quality customer service. Full results: Proficient
Food safety — Highly Proficient
February 2020
Proper food handling, storage, and equipment use for preventing the spread of foodborne illness. Full results: Highly Proficient
Bartending — Highly Proficient
September 2019
Understanding, pouring, and mixing drink orders
Full results: Highly Proficient
Food service: Customer situations — Proficient
February 2021
Ensuring customer satisfaction, prioritizing tasks, and suggesting products in a food service setting. Full results: Proficient
Attention to detail — Completed
February 2019
Identifying differences in materials, following instructions, and detecting details among distracting information.
Full results: Completed
Supervisory skills: Motivating & assessing employees — Proficient February 2020
Motivating others to achieve objectives and identifying improvements or corrective actions. Full results: Proficient
Memorization — Highly Proficient
February 2020
Committing product or merchandise information to memory and recalling it at a later time. Full results: Highly Proficient
Bartender fit — Proficient
February 2020
Measures the traits that are important for successful bartenders. Full results: Proficient
Customer service — Familiar
January 2019
Measures a candidate's skill in evaluating approaches to customer service & satisfaction. Full results: Familiar
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have worked as a server for the past 5 years. Am a quick learner and have no problems dealing with customers. Have worked as a fine dining server for 1 year as well as have experience working in country clubs and high end galas.
Contact this candidate