Medical Assistant Patient Care

TONI WELLS

**********@*****.*** 216-***-**** Garfield Hts, Ohio 44125

Summary

Looking for the greatest opportunity to work in the healthcare industry for a reputed company that I can grow with

Dedicated Medical Assistant skilled with technical, clerical and patient support. Strong interpersonal communication with talent effectively dealing with patients and staff alike. Detailed understanding of medical sector and regulatory obligations concerning it.

Skills

Having excellent effective communication skills, able to adhere strict deadlines working under extreme stress and pressure. Familiar with computer literate such as Excel, MS PowerPoint, Microsoft Access and Microsoft Word, with the knowledge regarding to internet browsing and email. Myriad experiences with the public. Also, Systematic, flexible, tolerant, well organized, detailed-oriented and goal-directed.

Patient Flow Management

Patient Scheduling

Phlebotomy

Payment Collection

HIPAA Compliance

Procedure Assistance

Patient-Focused Care

Medical Terminology

Indirect Patient Care

Compassionate

Stocking Supplies

Adaptable

Quick Problem Solver

Understands Mobility Assistance Needs

CPR

Calm and Level-Headed Under Duress

Patient Skin and Nail Care

Experience

Cleveland Clinic Cleveland, OH

Medical Assistant

12/2022 - 09/2023

Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Administered injections, medications and treatments as directed by the physician.

Provided assistance to medical staff in performing minor surgical procedures.

Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Monitored vital signs of hospitalized patients throughout their stay at the hospital or clinic setting.

Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Scheduled appointments for patients via phone and in person.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Cleveland Clinic Cleveland, OH

Medical Assistant

04/2019 - 04/2022

Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Administered injections, medications and treatments as directed by the physician.

Provided assistance to medical staff in performing minor surgical procedures.

Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Educated patients on healthcare topics such as nutrition and disease prevention methods.

Inspected equipment to ensure proper working order prior to use on patients.

Organized patient charts before each day's clinic sessions began.

Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.

Scheduled appointments for patients via phone and in person.

Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.

Measured vital signs and took medical histories to prepare patients for examination.

Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.

Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.

Chagrin Highlands Family Medicine Beachwood, Ohio

Medical Assistant

03/2016 - 03/2018

Check the patients in and out

Collect Copays

Record patients medical history or physicians instructions to the patient

Interviewed patients to obtain medical information and measured their vital signs

Provided clerical support to the office duties by greeting patient, making reminder calls, scheduling appointments, and filing incoming documentations

Explained medications and other information obtained by the physician

Give injections and shots as requested by the physician

Helped the physician examine and treat patients, provided physicians instruments or material during the procedure and prepared the examination rooms

Assisted physicians with patient care by taking vital signs, patient histories and preparing patients for examinations.

Administered injections, medications and treatments as directed by the physician.

Provided assistance to medical staff in performing minor surgical procedures.

Prepared laboratory specimens for analysis and organized lab results for review by the physician.

Maintained accurate medical records through filing, charting, transcription and data entry into electronic health record system.

Answered phones, scheduled appointments and managed patient flow while greeting visitors in a professional manner.

Performed basic laboratory tests such as urinalysis and blood glucose levels under direct supervision of a physician or registered nurse.

Educated patients on healthcare topics such as nutrition and disease prevention methods.

Ordered medical supplies, maintained inventory logs and restocked exam rooms when needed.

Conducted EKGs, spirometry testing, audiograms and other diagnostic tests as requested by the physician.

Organized patient charts before each day's clinic sessions began.

Inspected equipment to ensure proper working order prior to use on patients.

University Hospitals Pain Management, Med Search Staffing Cleveland, OH

Medical Assistant

08/2015 - 03/2016

Recorded patients medical history or physicians instructions to the patient

Interviewed patients to obtain medical information and measured their vital signs for their charts

Provided clerical support to office duties by greeting patients, making reminder calls, scheduling appointments and filing incoming documentations

Explained treatment procedures, medications, and other information obtained by the physician

Helped physician examine and treat patients, provided physicians instruments or materials during the procedure and prepared the examination rooms

Ten Penny Integrative Medical Center Middleburg Heights, OH

Medical Assistant

03/2013 - 05/2013

Recorded patients medical history or physicians instructions to the patient

Interviewed patients to obtain medical information and measured their vital signs for their charts

Provided clerical support to office duties by greeting patients, making reminder calls, scheduling appointments and filing incoming documentations

Explained treatment procedures, medications, and other information obtained by the physician

Helped physician examine and treat patients, provided physicians instruments or materials during the procedure and prepared the examination rooms

Kinsman Foot and Ankle Clinic Cleveland, OH

Medical Assistant

08/2009 - 07/2011

Scheduled appointments via telephone and in person

Answered phones

Interviewed patients' to obtained medical information and measured their vital signs

Provided injections, removed sutures, x-rays, and process test results

Trained interns

Cleveland Therapy Centers Cleveland, OH

Medical Assistant

03/2009 - 05/2009

Recorded patients medical history, vital statistics and information such as test results in medical records

Provided clerical support to office duties by greeting patients and making reminder calls for appointments and filing incoming documentations

Explained treatment procedures, medications, and physicians instructions to the patient

Independently performed and processed X-rays, muscle stimulation and diagnostic ultrasounds

Removed sutures, administered cortisone and other injections and applied and removed castings

Assisted physician with examine and treat patients by handed out instructions or material during surgery

Prepared surgery rooms by assisting with surgical procedures

Collected blood, tissues, and other specimens, logged specimens and prepared patients for testing

Assisted with training and supervising medical assistant interns

Cuyahoga Community College Cleveland, OH

Bookstore Attendant

08/2006 - 05/2009

Received payments by cash, check, and credit cards for items purchased

Stocked shelves and kept track of inventory

Assisted customers by providing information and resolved any complaints that didn't need supervisor assistance

Wilson Leather Cleveland, OH

Sales Manager

10/2003 - 02/2006

Assigned sales territories, set sales goals, and established training programs for the organization's sales representative

Advised the sales representative on ways to improve their sales performance

Oversaw regional and local sales managers and their staff

Recruited, objectively set, coached and performance monitoring of sales representatives

Identified emerging markets and market shifts while being fully aware of new products and competition status

Presented sales, revenue and expenses reports and realistic forecasts to the management team

Education and Training

KAPLAN CAREER INSTITUE Cleveland, OH

10/2009

06/2008

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