Samuel Cole
PROJECT/OPERATIONS MANAGER
Dallas, GA 30157 270-***-**** ************@*****.*** LinkedIn Professional Summary
Highly skilled Project Management Professional with a bachelor’s degree in business management and project management. Proven track record of ensuring project completion on time and within budget, preventing scope creep, and managing individual tasks with keen attention to detail. Expert in stakeholder satisfaction, Inventory and risk management, and leveraging CRM tools. Experience
Jencare Senior Medical Center Membership Growth Consultant Atlanta, GA 2020-Present
• Increased customer retention by 20%
• Improved product recommendations and increased sales
• Drove business decisions and reduced operational costs
• Arranged and designed sales events to drive new patient growth
• Planned and developed project ideas, monitored progress, and set deadlines
• Ensured stakeholder satisfaction with deep understanding of risk management and change management
• Orchestrated cost-effective techniques for patient participation and business plans
• Leveraged marketing and sales tools to identify solutions and sell to new customers
• Utilized Sales Force for CRM to document client interactions and manage leads
• Developed distribution channels to support new patient enrollment growth Floor & Decor Merchandising Project Manager
Atlanta, GA 2018-2020
• Supervised a team of five employees, ensuring daily merchandising standards
• Lead the end-to-end management of medium to large-scale product launches, including fixture installations, signage, marketing campaigns, supply chain solutions, and IT
• Monitored and reordered inventory items to fulfill displays and align with corporate strategy
• Develop and execute comprehensive project plans that align customer requirements with company goals, coordinating with cross-functional teams from initial planning through to completion
• Ensure that projects are delivered on time, within scope, and budget by providing top-down oversight throughout execution
• Collaborate with Merchants to ensure successful launches of new merchandising initiatives, including coordination with New Store Visual Merchandising, Marketing, E-Commerce, IT, and Supply Chain teams
• Manage day-to-day project activities, inventory, planning, scheduling, tracking, and reporting to ensure smooth execution.
• Create operational playbooks and executive presentations in PowerPoint to support project implementation and leadership reporting
• Manage complex budgets, control costs, and optimize resource allocation to maximize project ROI
• Drive continuous process improvements, recommending innovative solutions to address current challenges with future growth in mind
• Communicate proactively with stakeholders, providing clear project updates, identifying issues, and implementing solutions.
• Maintain strong relationships with internal and external teams, ensuring alignment and collaboration on project goals
Stella-Jones Treatment Engineer
Hickman, Ky 2011-2020
• Operated Taylor Brand and Caterpillar machinery, ensuring daily inventory, maintenance and operation at or above target levels
• Conducted market research to perform sales activities aligned with current trends
• Developed and implemented tailored service plans to meet client needs
• Communicated operational information with supervisors and departments United States Navy Aviation Electrician
Oak Harbor, WA 2004-2010
• Supervised the Tool Control Program: Responsible for maintaining and keeping track of inventory, and replacing defective, worn and/or broken tools
• Repaired EA6-B Prowler components
• Including but not limited to the following: Crash lights, gyros and jamming pods
• Troubleshooted and repaired F-18 Super Hornet power generators
• Knowledgeable in maintaining electrical and instrument systems, including power generation, conversion, and distribution systems
• Experienced in aircraft batteries, interior and exterior lighting, electrical control of aircraft systems, Knowledgeable in hydraulic landing gear, flight control, utility, and power plant engine
Education
University of Phoenix 2022
Major: Business Management Minor: Project Management University of Phoenix 2022
Certificate in Project Management
Skills & abilities
• Project Management Sales presentations
• Prospecting skills Budget Building
• Strategic account development and management Issue resolution
• Inventory control procedures Product expertise
• Project Planning Contract Management Excellent time management
• Consultative sales techniques Project Estimation
• Advertising and marketing Customer relationship management
• Sales presentation development Contract negotiation and closing tactics
• Strong lead development skills Customer liaison