Human Resources Talent Acquisition

TANYA LEWIS

Cincinnati, OH ***** • 513-***-**** • ******@*****.***

Professional Summary

Reliable and focused Analyst with a combined 20 plus years of experience in the administration and due diligence auditing of Health & Welfare Benefits/Leave Management processes as well as 401k and Retirement plans. Skills

Benefit audits

HRIS (AIMS)/PeopleSoft, ADP, Medical terminology

Cobra administration

Benefits administration

Healthcare Billing oversight

PeopleSoft Insurance policy coverage knowledge

KRONOS/ADP Audit timekeeping/payroll preparation

and reporting

Administrative background Performance management

systems

Computer proficient

Federal/State tax preparation

MS Office expert

Authorized to work in the US for any employer

Microsoft Excel

Work History

Human Resources Benefits Administrator, 03/2024 to Current Insight Global - Fairview Health Service – Hibbing, MN (remote) Overseeing all aspects of Benefits Administration throughout talent acquisition and workforce development from onboarding to retirement as well as all things Health & Welfare related

• Managed relationships with external partners such as insurance carriers and brokers to ensure optimal service levels for both the company and its employees.

• Conducted thorough investigations into benefit-related issues, resolving discrepancies and providing prompt resolutions for employees.

• Collaborated with HR management team to design and administer annual benefits open enrollment events, leading to a smooth process for all employees.

Benefits Analyst II, 01/2022 to 10/2023

Hillenbrand, Inc – Batesville, IN

• Management of centralized leaves, disability, and life across multiple companies and locations enterprise wide including corporate office

• Administer leave programs and policies following applicable federal and state laws as well as company programs

• Coordinate, communicate, and administer annual benefits open enrollment as well as ongoing enrollment processes due to personnel updates and/or changes

• Point of contact for employees as well as benefit vendors verifying information, resolving discrepancies, and providing educational material keeping all employees current with all new and pertinent information

• Support Notices and Terminations

• Daily Benefit functions setting up benefit mapping with Third Party Administrator and in-house payroll

• Maintain LOA records with location and carrier

• Collect and reconcile benefit premium payments and arrearages

• Prepare and process 401k deduction corrections.

Benefits Analyst, 09/2020 to 12/2021

Robert Half - Hillenbrand, Inc – Batesville, IN

• Audit retirement plan elections/payroll deductions

• Perform projects as requested by management.

• Conducted thorough investigations of retirement plan issues, resolving discrepancies and providing prompt resolutions for employees.

• Developed and implemented effective retirement plan correction strategies Benefits Consultant, 12/2019 to 03/2020

Strategic HR - UC Health – Cincinnati, OH

• Organize and set up employee Defined Benefit/Pension files for digital conversion

• Research and prepare historical files for scanning

• Research and complete employee pension information requests. Benefits Coordinator, 04/2017 to 08/2019

First Group America – Cincinnati, OH

• Payroll audit of union and non-union employee benefit deductions (individual and full location)

• Interpret CBA language ensuring correct benefit deductions

• Process incoming Medical Support Notices and Terminations

• Daily Benefit functions setting up benefit mapping with Third Party Administrator and in-house Payroll

• Direct benefit customer service with locations, management, unions, and employees

• Maintain LOA records with location and carrier

• Assure locations remain compliant with federal, state, and local leave laws

• Reconciling H&W billing for union Multi-Employer Plans.

• Facilitated new hire orientations, providing comprehensive information on company-sponsored benefit programs.

• Ensured compliance with federal and state regulations by maintaining accurate records of all benefits-related documentation.

HR Analyst Auditor, 07/2010 to 09/2016

Macy's – Cincinnati, OH

• Supervised team auditing compensation and benefit policies and procedures

• Audited third-party vendor responsible for payment of retiree medical claims.

• Improved accuracy of HR metrics reporting through robust data analysis techniques for informed decision-making purposes.

• Administered benefits programs efficiently, maintaining accurate records and liaising with external vendors as required.

• Audited medical plan payments made by third-party vendor

• Provided direct customer service to retirees enrolled in self-funded medical plans paid by vendor

• Developed strong relationships with key clients, resulting in increased retention rates and referrals.

• Developed comprehensive knowledge of company products and services, enabling effective support for clients experiencing difficulties or seeking guidance.

• Enhanced client satisfaction by promptly addressing concerns and resolving issues.

• Managed a team of customer service representatives, ensuring professional development and high-quality performance.

Education

• California State University at Los Angeles - completed 3.5 years of study

• High School Diploma

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