Customer Service Warehouse Lead
Resume:
Professional summary
Very comprehensive of the procedures related to import and export. Excellent working knowledge of import industry terminology as well as documentation processes. Excellent communication, coordination and alignment skills as well a great lead. Very good at prioritizing and multitasking, while maintaining a safe working environment. Highly motivated in learning all relative standard operating procedures in order to better ensure the success of the program. Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Employment history
Red River Warehouse Lead Barstow, CA
Aug 2019 - Aug 2023
• Unloaded incoming products, sorted items in staging area and transported items to final storage locations.
• Operated forklifts, pallet jacks and variety of warehouse mechanical equipment according to safe operating standards.
• Organized efficient daily work plans based on oral instructions and written directions to meet challenging objectives.
• Staged and sorted products for loading.
• Assembled customer orders from stock and staged completed orders on pallets or shelves.
• Packaged finished products for shipping by shrink-wrapping, boxing and labeling.
• Maintained inventory records with timely updates.
• Juggled shift duties, prioritizing immediate tasks to streamline operations.
• Led and complied with safety and wellbeing efforts on assigned shift. McDonald's Cashier Victorville, CA
Feb 2014 - Nov 2014
• Cashier
Accepted cash and credit card payments, issued receipts and provided change. Answered customer questions and provided store information. Delivered high level of customer service to patrons using active listening and engagement skills. Completed daily recovery tasks to keep areas clean and neat for maximum productivity. Worked closely with front-end staff to assist customers. Trained new team members in cash register operation, stock procedures and customer services. Discounted purchases by scanning and redeeming coupons. Amparo Madrigal
12995 Iroquois rd, Apple Valley, United States, 92308
***************@*****.***
Education
High School Diploma Hesperia High School Hesperia, CA Aug 2005 - May 2007
Skills
Warehouse Functions Materials Management Experience Product Packaging Materials Transport
Heavy Lifting Forklift Operation
Product Signage and Labeling Staff Training
Shipping and Receiving Safety Procedures
Regulatory Compliance Customer Service
Organization and Categorization Motivated Team Player Quick Learner
Languages
Bilingual
References
Gary Johnson
Red River
Loraine Williams
Red River
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