Customer Service Veterinary Technician
Resume:
Iyanna Manley
Petersburg, VA *****
***************.****@*****.***
Professional Summary
Hello my name is Iyanna Manley, I have been working in the veterinary world since October of 2022, and as of now i am enrolled in veterinary technician school with Penn Foster . Authorized to work in the US for any employer
Work Experience
Veterinary Assistant
Vetxpress-Colonial Heights, VA
October 2022 to Present
Client relations
Customer service
Give injections
Drawing blood for cats and dogs
Restraining
Rounding doctors
Placing Catheters
Education
First semester in Veterinary technician
Penn Foster - Remote
October 2023 to Present
Some college in Pre-veterinarian medicine
Virginia State University - Petersburg, VA
August 2019 to July 2023
Skills
• Veterinary Assistant
• Animal Restraint
• Experience Administering Injections
• Laboratory Experience
• Vital Signs
• Animal Handling
• Critical Care Experience
• Patient Care
• Kennel Experience
• Phlebotomy
• Microscopy
• Front Desk
• Triage
• Animal Care
• Medical Terminology
• Pet Care
• Sales
• Computer Skills
• Customer service
• Blood sampling
• Veterinary experience
• Microsoft Outlook
• Communication skills
• Medication administration
• Dog handling
• Hospital experience
• Leadership
• Supervising experience
• POS
• Craft beer experience
• Bartending
• Wine knowledge
• Cocktail experience
• Serving
• Food service
• Host/hostess experience
• Restaurant experience
• Guest services
• Cash register
Assessments
Food safety — Completed
April 2024
Knowledge of proper food and equipment handling safety measures Full results: Completed
Veterinary technician — Proficient
February 2024
Providing medical care to animals in a veterinary setting Full results: Proficient
Call center customer service — Proficient
April 2024
Demonstrating customer service skills in a call center setting Full results: Proficient
Work style: Reliability — Proficient
May 2024
Tendency to be reliable, dependable, and accountable at work Full results: Proficient
Work style: Reliability — Proficient
February 2024
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer service — Proficient
April 2024
Identifying and resolving common customer issues
Full results: Proficient
Bartending — Proficient
February 2024
Understanding, pouring, and mixing drink orders
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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