TAMMY POSTMA
ADMINISTRATIVE ASSISTANT:
I am applying for a position within your team and would be very open to a meeting to discuss more about the position. I feel that my personality would be a good fit for your staffing needs, and look forward to meeting with you to discuss the open position. Please find detailed below, my related job experiences as well as some skills that may be of an added benefit for this role. I am highly energetic, self-motivated, and I have great prioritization skills. I work well in a team environment, but can also work efficiently on an independent level. I do have extensive work experience in the field of administration, accounts payable, as well as a Financial Information Officer. I do pride myself on my ability to remain calm, and to always provide a caring approach in any situation as well as being very adaptable.
EXPERIENCE
April 2023 – July 2023
Financial Information Administrative Assistant - Contract
Affordability Government of Alberta Calgary AB (Contract)
Responsible for managing and inputting of daily AP documents into LISA DOS application and in Vena online for the Government of Alberta’s Affordability Initiative
Responsible for resolving tickets, updating knowledge articles, problem management bringing tickets to full resolution. Document, implement and test changes in accordance with new policies and procedures.
Responsible for bookkeeping while maintaining accounts Payable and Receivable
Ensured invoices were delivered while ensuring excellent customer service
November 2022 – March 2023
AP Administrative Assistant - Contract
Badger Daylighting, Calgary AB (Contract)
Reviewed and entered all daily field tickets data into Oracle for invoicing
Strong knowledge in policies and procedures, programs and guidelines applying to division operations including management procedures, invoice processing and financial administration
Provided strong customer services by following up to set up new accounts, collect POs for ticket processing and successfully resolve any ticket or invoicing issues
Responsible for resolving tickets, updating knowledge articles, problem management bringing tickets to full resolution. Document, implement and test changes in procedures
Created and entered field ticket data for special projects into formulated excel spreadsheets
Effectively communicate with supervisor by reporting job progress, revenue, and statistics cord customer payments
January 2021–November2022
Student Services Administrator
CDI College – Calgary AB
Built and formulated excel spreadsheets
Reviewed and updated PowerPoint presentations
Professionally answered, screened, and directed calls using multi-line switch board
Effectively managed data entry into Microsoft Word and Excel documents and Service Now
Efficiently prepared monthly reports
March 2018 – December 202
Youth Development Worker
Aspen Family and Community Network – Calgary AB
Mentored youth to develop practical problem solving and conflict resolution
Organized and coordinated all general aspects of a youth’s day-to-day needs
Supervised overnight awake care of youth in two separate group homes
Daily correspondence with, and documentation of at-risk youth as well as other daily tasks, including planning and preparation of meals
July 2014 – October 2017
Administrative Assistant/ Receptionist
Total E&P - Calgary AB
Building and formulating Excel spreadsheets
Update PowerPoint presentations
Answer, screen, and direct calls from multi line switchboard
Data entry to Excel and Word documents.
Gather, verify and distribute mail to occupants
Prepare monthly expense reports
Maintain client database
Manage the administrative needs for a department of five
Indexing and archiving hardcopy and electronic records
Managing digital libraries
Handling research and electronic records requests
SKILLS & ABILITIES
Intermediate skills in Microsoft Word, Excel, PowerPoint, Outlook,
Great knowledge and experience working with Service Now, LISA, Power BI, SAP, Vena and Compass, 1GX
Ensure queries are professionally directed to the proper individuals and departments
Analytical, interpersonal, and strong consultative and creative problem-solving skills
Strong communication skills to connect with clients and team members
Ability to learn and adapt to new technologies and processes
Detail-oriented and efficient.
Experience using Google Docs, Google Sheets and Canva is a plus
Proactive in seeking ways to improve efficiency
Solution-focused with a positive mindset
Commitment to continuous learning and improvement
Ability to act with urgency and frequency
Uphold integrity and respect for others
Passionate about contributing to the success of my team
EDUCATION
2024
Business and Digital Marketing Management Diploma
Reeves College - Calgary AB
2017 Master of Fine Arts in Writing and Publishing
CDI College - Calgary AB
2014 Oil and Gas Administration Diploma
Reeves College - Calgary AB