Curriculum Vitae
Santosh Poudel
Contact Information
• Address: Brantford (N3T 0R6), ON, Canada
• Email: **************@*****.***
• Phone: +1-437-***-****
Summary
I have a robust set of computer skills, a solid commitment to hard work, a positive outlook, the ability to quickly understand new ideas, exceptional precision, outstanding communication and organizational talents, and the capability to work well either independently or as part of a team. I possess unwavering dedication, punctuality, and the skill to manage multiple tasks efficiently. Experience
Package Handler
• Loaded and unloaded packages from trucks to ensure timely and accurate processing.
• Sorted and organized packages by destination and priority, utilizing devices for efficient tracking.
• Maintained a high level of attention to details, ensuring accurate labeling and documentation of pack- ages.
• Collaborated with team members to meet tight deadlines and resolve issues or discrepancies in ship- ments.
• Operated forklift equipment for larger or heavier items, contributing to a smooth workflow (if applica- ble).
• Participated in regular safety training sessions, adhering to safety protocols and regulations.
• Achieved and surpassed daily processing targets, demonstrating efficiency and commitment to quality work.
Machine Operator
Crumb Rubber Manufacturer, Brantford, Since Jan 2024
• Proficiency in operating various types of machinery.
• Knowledge of technical specifications and blueprints.
• Attention to detail and accuracy in performing tasks.
• Ability to work independently and as part of a team.
• Strong problem-solving skills.
1
Front Desk Assistance and Package Handler
Nepal Can Move, Kathmandu, Nepal
December 2022 - April 2023 (Four months)
• Identify customer needs, clarify information, research every issue, and provide solutions or alternatives.
• Deal with clients via phone/mail/social media/SMS.
• Receive inbound calls, reply to concerned clients, and transfer the call to the other department if needed.
• Assist customers with any technical issues experienced with any services and appropriately escalate any unresolved issues to the Team Leader (TL).
• Perform duties as per organizational requirements.
• Efficiently sorted and processed packages for timely delivery.
• Improved inventory management, reducing misplaced packages by 15 percent.
• Enhanced productivity by 20 percent by streamlined packaging processes.
• Utilized scan technology to reduce shipment errors by 10 percent.
• Maintained careful handling of delicate items, minimizing damages.
• Adhered strictly to safety protocols, ensuring a secure work environment. Education
• Conestoga College
– Postgraduate Degree, Mental Health and Substance Use
– Since September 2023 - Present
Skills
Professional Cleaning, Attention to Detail, Time Management, Teamwork, Easily Adaptable, Hygiene Aware- ness, Communication, Customer Service, Safety Awareness License and Certifications
• Valid G1 license
• PTE
My Availability
Sunday Monday Tuesday Wednesday Thursday Friday Saturday Full time Full time Full time Full time Full time Full time Full time References
• Noreen E Whetton, Financial Advisor (retired), 519-***-****, Brantford Ontario
• Jeanne Roberts, Physiotherapist (retired), 519-***-****, Brantford Ontario 2