Be A Kitchen Staff
Resume:
Alena Charley
Columbia, SC *****
************@*****.***
I am a hard worker and fast learner and is willing to get the job done and will most definitely be a great addition to your team!
Authorized to work in the US for any employer
Work Experience
Hostess/Server
The Epicurean Table-Columbia, SC
June 2024 to Present
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Maintained a balanced cash drawer at all times, reconciling discrepancies promptly
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Greeted and welcomed guests upon arrival, providing a warm and friendly atmosphere
• Effectively communicated with the kitchen staff to ensure timely delivery of food orders
• Provided accurate wait time estimates to guests, minimizing customer dissatisfaction
• Maintained cleanliness and organization of the host stand area at all times
• Developed strong relationships with regular customers, enhancing their dining experience through personalized service
Doordash Driver
DoorDash-Columbia-SC
June 2022 to Present
• Safely operated a variety of vehicles, including cars, vans, and trucks, to transport passengers or goods
• Delivered goods to customers in a timely manner while ensuring the safety and security of the cargo
• Followed all traffic laws and regulations to ensure compliance and prevent accidents
• Communicated effectively with dispatchers, customers, and team members to coordinate deliveries and resolve any issues that arose during transportation
• Maintained cleanliness inside the vehicle by regularly cleaning the interior surfaces
• Achieved XX% increase in on-time deliveries by optimizing routes and utilizing traffic monitoring tools Caterer Supervisor
Horseshoe catering (Aramark)-Columbia, SC
August 2023 to May 2024
• Drive company truck to catering events
• Cater events (set up, put out food for event, clean up)
• Organize & clean company storage rooms
• Help with pack outs (list of things needed for each event)
• Assist other employees with their events
• Planned and executed high-profile catering events for corporate clients, ensuring seamless coordination of logistics and delivery of exceptional service
• Collaborated with clients to develop customized menus that met their specific dietary preferences, resulting in XX% increase in customer satisfaction
• Oversaw the setup and breakdown of event spaces, including arranging tables, chairs, linens, decorations, and audiovisual equipment
• Maintained inventory control by accurately tracking food and beverage supplies to prevent shortages or excesses
• Served as the main point of contact for clients before, during, and after events to address any concerns or special requests promptly
• Trained new catering staff members on proper serving techniques, table setup procedures, safety protocols, and customer service best practices
• Cultivated positive relationships with venue managers, event planners, and other industry professionals through regular networking activities
• Managed multiple events simultaneously, ensuring that each received equal attention to detail and exceeded client expectations
Assembly Line Worker
Elements-Columbia-SC
June 2023 to July 2023
• Scan labels for tv monitors
• Placing the proper labels on tv monitors
• Keep count of tv monitors and report back to team lead
• Assembly parts to TV
• Operated assembly line machinery and equipment to assemble products according to specifications
• Collaborated with team members to achieve daily production targets and maintain workflow efficiency
• Followed safety protocols and maintained a clean and organized work area at all times
• Identified and resolved any issues or malfunctions in the assembly line process, minimizing downtime
• Utilized hand tools, power tools, and measuring instruments as required for specific tasks
• Participated in cross-training programs to expand knowledge of different areas within the assembly line
• Assembled components accurately according to blueprints or work instructions
• Maintained a high level of attention-to-detail while working at a fast pace
• Ensured compliance with all safety regulations during the assembly process Teller
GardaWorld-Columbia, SC
March 2021 to June 2023
• Answer customer questions via phone
• Keep track of customers accounts
• Run customer deposits through jet scanner and the Glory
• Balance money of each customer accounts
• Organize paperwork
• Clean work area
• Count money in vault
• Complete federal shipments
• Image documents
• Identified fraudulent activities and followed proper procedures to report suspicious transactions
• Managed large volumes of cash while adhering to strict security protocols
• Performed end-of-day balancing procedures to ensure accurate accounting of daily transactions
• Implemented efficient processes for handling high-volume customer traffic during peak hours
• Achieved an average transaction processing time of XX seconds, exceeding department standards by XX%
• Received multiple commendations from management for outstanding performance
• Assisted in the implementation of new software systems for improved efficiency Hostess/Server
Olive Garden-Columbia, SC
June 2022 to January 2023
• Greet customers
• Help clean/ buss tables
• Expo food
• Serve food
• Clean restrooms
• Hand out to-go orders
Cashier
Class Six Liquor Store-Columbia-SC
October 2020 to February 2021
• Open store
• Close store
• Count register every shift
• Operate pallet jack
• Stock liquor
• Assist with customer question
• Greet customers
• Clean work area
Assembler/Packer
Staffing Alliances-Columbia, SC
June 2020 to August 2020
• Work on machine
• Move pallets with pallet jack
• Change out wire for machine
• Pack wire
• Assemble pieces to packages
• Fill out paperwork on production
• Clean area
Data Technician
Blue Cross Blue Shield-Columbia, SC
March 2019 to June 2020
• Create spreadsheets
• Organize documents
• Attend meetings on production and company policies updates
• Contact providers about documents
• Fax documents to providers
• Filing documents to specific departments with computer
• Send documents to get imaged
Package Handler
FedEx Ground-Columbia-SC
October 2018 to February 2019
• Load Trucks
• Organize packages
• Program hand scanners to scan packages
• Update drivers about packages loaded on to their trucks Education
High school diploma
A C Flora High School - Columbia, SC
August 2014 to May 2017
Skills
• Microsoft Word (5 years)
• Organizational Skills (3 years)
• Data Entry (1 year)
• Typing (3 years)
• Warehouse Experience
• Microsoft Excel
• Host/Hostess
• Packaging
• Food Preparation
• Cleaning Experience
• Load & Unload
• Cash management
• Delivery driver experience
• Restaurant Experience (3 years)
• Computer skills
• Leadership
• Hospitality
• Phone etiquette
• Customer service
• Communication skills
• Driving trucks
• Serving
• Food service
Contact this candidate