Administrative Assistant Front Desk

DA

DONIELLE ADAMSON

***********@*****.*** +1-310-***-**** Lomita, CA 90717

Focused Administrative leader offering 20 years of superior performance in administrative and leadership roles. Committed to delivering high-quality executive support and coordinating all internal and external operations. Well-versed in managing team performance, coordinating schedules and implementing process improvements to increase efficiency. Event Planning

Front desk

Computer skills; Windows, Microsoft Word, Excel,

Internet, Outlook.

Effective problem solving

Office inventory management

Telephone Etiquette

Travel administration

Time Management

Office Administration

Filing

Allied Digital Services LLC Torrance, CA

Executive Administrative Specialist

11/2019 - Current

Managed executive calendar and coordinated meetings, travel arrangements, and appointments.

Organized office operations and procedures to ensure efficiency in the workplace.

Created expense reports and tracked budget expenditures. Assisted with special projects and prepared presentations for internal staff members.

Greeted visitors and managed incoming calls in a professional manner. Prepared documents such as letters, memos, reports, spreadsheets and PowerPoint presentations for executives' review or signature. Provided administrative support to the executive team including scheduling meetings and appointments, filing documents electronically or physically and ordering supplies.

Maintained confidential files related to personnel records, organizational policies and procedures manual updates and other sensitive information. Responded to emails promptly on behalf of the executive team when requested.

Reviewed incoming mail and documents before delivering them to executives for further action or follow-up if necessary. Acted as liaison between executives and other departments within the organization while providing excellent customer service in all interactions. Conducted research on various topics as assigned by executive staff members.

Performed data entry tasks accurately into company databases. Served as primary point of contact for external vendors regarding invoices payments or any other administrative matters that may arise. Processed employee timesheets according to payroll deadlines. Summary

Skills

Experience

Answered phone calls, provided information and connected callers to appropriate personnel.

Maintained office supplies by checking inventory and ordering items. Made copies, sent faxes and handled all incoming and outgoing correspondence.

Assisted with team building initiatives and overall support for maintenance of organizational culture and employee morale. Western and Southern Life Insurance

Corporation Lomita, CA

Accounts Receivable Analyst/Client

Support Specialist

02/2016 - 11/2019

Assist District Supervisor and Human Resources Department with daily office tasks

Handle all phone, mail, and walk in premium payments Assist Human Resources in the hiring process by preparing work stations and new hire paperwork including drug screens and offer packets I also assist with onboarding, orientation, and new hire training Assist with any client questions regarding their policies Process bank statements, mileage reports, and expense reports Update new future candidate information in Brass Ring Process death claims

Call clients that are past due using the Guardian System Log all client transactions using the Customer First System Generate reports for Staff and Agency Managers using excel. Enterprise Rent A Car LLC Orange

County, CA

Risk Management Coordinator

10/2014 - 06/2015

Assist Risk Manager with minimizing risk for all branches within region Handle Do Not Renew calls from customers

Send out Demand Letters via Fed Ex and Certified Mail Coordinate pick up of rental vehicles out of impound Assist Recovery Department (Claims) in collections Generate Web based reports to assist all Risk Management teams within Region

Assist Border Patrol in retrieving vehicles over the border General office duties including phones, filing, and faxing. Enterprise Rent A Car LLC Gardena, CA

Vehicle Repair Administrative Assistant

09/2009 - 10/2014

Administrative Assistant to Vehicle Repair Supervisor and Regional Manager

Coordinate the pickup of rental vehicles out of impound Upload all pertinent documents to Enterprise web based program Assist Vehicle Repair team in day to day duties

Handled all incoming and outgoing mail including Fed Ex General office duties including phones, filing, and faxing. Enterprise Fleet Management Gardena,

CA

Account Administrator

08/2004 - 09/2009

Provides excellent customer service for fleet leasing accounts while also providing administrative support for the entire sales team Handles all incoming and outgoing mail including Fed Ex General office duties including phones, filing, and faxing Generates purchase option paperwork, lease schedules, and all other important documentation for all customers.

Harbor College

General Education

01/2001

Education and Training

Superior communication skills with the proven ability to interact successfully with administrators, managers, supervisors, staff personnel and the public at large.

Office support skills include filing, file updating, typing (55 WPM), phones, mail distribution, customer service, invoicing, faxing and internet research.

Organized, detail-oriented, and proficient in multi-tasking. Communication Skills

Office Support Skills

Summary

Contact this candidate