Administrative Assistant
Resume:
Erin Hale
Administrative Assistant
Brandon, MS 39042
**********@*******.***
SUMMARY
Highly organized and detail-oriented Administrative Assistant with 12 years of experience supporting executives and teams in fast-paced environments. Proficient in managing schedules, coordinating meetings, handling correspondence, and streamlining office operations to improve efficiency. Skilled in multitasking and prioritizing tasks, with a strong focus on accuracy and professionalism. Known for excellent communication skills and a proactive approach to problem-solving. Adept at using a variety of office software, including Microsoft Office, Excel and scheduling tools, to optimize productivity. Committed to supporting organizational success through exceptional service and administrative expertise.
EXPERIENCE
C&H Home Improvement Co. Raymond, MS — Administrative Assistant
May 2019 - September 2024
● Assisted with administrative tasks such as filing documents, photocopying materials, and
preparing correspondence
● Managed agendas, travel plans and appointments and maintained calendars for multiple executives, ensuring optimal time management
● Proficient in using Microsoft Office products including Outlook, Word, Excel and PowerPoint, along with the initiative to quickly adapt to new technology and
effectively acquire new skills
● Prepared and organized documents, presentations, and reports for meetings
● Handled sensitive documents with confidentiality and discretion, maintaining strict adherence to privacy policies
SKILLS
Expense Reporting
Travel Coordination
Office Administration
Customer Service
Calendar Management
Project Management
Negotiation
Fantasy Foods Jackson, MS — Event Coordinator
March 2014 - December 2019
● Collaborated with clients to understand their event objectives and developed customized event plans to meet their needs
● Negotiated contracts with vendors to ensure
cost-effective services while maintaining high quality standards
● Planned and executed corporate events, including conferences, seminars, and product launches
● Created detailed timelines and schedules for each event to ensure smooth execution from start to finish
● Worked closely with marketing team to develop
promotional materials for events and increase
attendance rates
● Managed on-site staff during events, providing clear instructions and support throughout the duration of the event
● Managed multiple projects simultaneously while meeting deadlines within a fast-paced environment
● Prepared, delivered, and set up catering orders to businesses and events
Achieve Medical Weight Loss, Flowood, MS — Medical Receptionist
February 2015 - November 2016
● Greeted patients professionally, assessed needs, and provided courteous support
● Notified appropriate departments of patient arrivals and ensured accurate check-in and check-out
procedures were completed
● Accurately registered patient demographics and
promptly verified insurance details
● Informed patients of financial responsibilities and collected payments as required
● Documented and organized incoming medical records efficiently
● Ensured the waiting area was clean and welcoming for patients
● Managed incoming calls and responded promptly
according to customer service standards
● Scheduled appointments for walk-in patients and handled scheduling inquiries
● Scheduled appointments for clients and coordinated with staff to ensure smooth scheduling
● Handled mail distribution by sorting, scanning, and distributing incoming and outgoing mail
● Collected co-pays from patients, managed payer
approvals and conducted insurance authorizations and verifications
● Adhered to strict HIPAA guidelines to protect patient privacy
EDUCATION
Hinds Community College, Pearl, MS
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