Customer Service Inventory Management
Resume:
Brittany Green
I am a single mom looking to find a job that I can maintain and possibly move up at.
Port Allegany, PA 16743
**********@*****.***
Dedicated and detail-oriented customer service professional with experience in providing exceptional service to customers. Proficient in cash handling, inventory management, and resolving customer complaints. Possess strong communication skills and the ability to work effectively in a fast-paced environment.
Willing to relocate to: Bradford, PA - Olean, NY
Authorized to work in the US for any employer
Work Experience
Cashier
Walmart-Bradford, PA
November 2023 to Present
I provide good customer service, help everyone locate items, and check them out at the store.
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Developed rapport with regular customers by remembering their preferences and providing personalized service
• Implemented strategies for reducing wait times at the checkout counter during peak hours
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Collaborated with other departments such as receiving or merchandising teams to ensure efficient operations
• Provided assistance to customers with special needs or disabilities to ensure their shopping experience was comfortable and accessible
• Mentored new cashiers by providing guidance on proper cash handling procedures and exceptional customer service standards
• Demonstrated strong problem-solving skills when resolving issues related to incorrect pricing or damaged merchandise
Customer Service
Walmart-Bradford, PA
November 2023 to September 2024
• I
• Provided exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction
• Resolved customer complaints in a professional manner, finding appropriate solutions to ensure customer loyalty
• Developed strong relationships with key clients through regular communication and personalized support
• Assisted customers with product selection based on their needs and preferences, resulting in increased sales revenue
• Trained new team members on company policies, procedures, and best practices for delivering excellent customer service
• Maintained a high level of product knowledge to effectively assist customers with their questions and concerns
Education
High school diploma
Port Allegany Jshs - Port Allegany, PA
GED
Port Allegany Jshs - Port Allegany, PA
Skills
• Cleaning Experience
• Customer Service
• Laundry
• Commercial Cleaning
• Residential Cleaning
• Custodial Experience
• Home Care
• Caregiving
• Cooking
• Food Preparation
• Meal Preparation
• Live chat
• Typing
• Retail Sales
• Communication Skills
• Cashiering
Languages
• English - Expert
Assessments
Sales skills — Proficient
January 2023
Influencing and negotiating with customers
Full results: Proficient
Work motivation — Completed
July 2023
Level of motivation and discipline applied toward work Full results: Completed
Cleaner fit — Proficient
July 2023
Measures the traits that are important for successful cleaners Full results: Proficient
Work style: Reliability — Proficient
July 2023
Tendency to be reliable, dependable, and act with integrity at work Full results: Proficient
Customer focus & orientation — Completed
January 2023
Responding to customer situations with sensitivity Full results: Completed
Call center customer service — Proficient
January 2023
Demonstrating customer service skills in a call center setting Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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