RADIANT MONTGOMERY
*********@*****.***
Dedicated Executive Assistant with excellent experience in industry. Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. P E R S O N A L O B J E C T I V E
W O R K E X P E R I E N C E
Processed travel expenses and reimbursements for executive team and senior management group. Answered high volume of phone calls and email inquiries. Screened calls and emails and initiated actions to respond or direct messages for managers. Organized and coordinated conferences and monthly meetings. Supported business and hospitality needs of corporate partners and staff during meetings and company events. Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
Updated spreadsheets and databases to track, analyze, and report on performance and sales data. Screened calls and emails and responded accordingly to support executive correspondence. Handled confidential and sensitive information with discretion and tact. Greeted arriving visitors, determined nature and purpose of visit and directed individuals to appropriate destinations. Managed mail and both incoming and outgoing correspondence, mail, email and faxes. Volunteered to help with special projects of varying degrees of complexity. Promoted team productivity by keeping supplies organized and well-stocked. Handled logistics, catering, agendas and travel arrangements for meeting and event planning for board of directors, president and executive vice president.
Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors. Maintained inventory of office supplies and placed orders. Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy. Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes. Supported company leaders by managing budgets, scheduling appointments and organizing itinerary. Performed research to collect and record industry data. Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Managed filing system, entered data and completed other clerical tasks. Completed forms, reports, logs, and records to quickly handle all documentation for human resources. Surpassed team goals by partnering with colleagues to implement best practices and protocols. Answered high volume of phone calls and email inquiries. Supported business and hospitality needs of corporate partners and staff during meetings and company events. Screened calls and emails and responded accordingly to support executive correspondence. Handled confidential and sensitive information with discretion and tact. Filed paperwork and organized computer-based information. Led staff and vendors in providing high level of service for owner and guests. Processed travel expenses and reimbursements for executive team and senior management group. Screened personal and business calls and directed to appropriate party. Managed mail and both incoming and outgoing correspondence, mail, email and faxes. Administrative Assistant, Glenwood Academy, June 2017 To Present Executive Assistant, Ambassador Personnel, July 2012 To June 2015 Administrative Assistant, Independent Living Solutions, January 2012 To July 2015 RADIANT MONTGOMERY
R E F E R E N C E S
Dean of Students- Glenwood Academy
Supervisor - Ambassador Personnel
***********@*****.***
K A N I K A J O H N S O N
L I N D A C O B B
Administrative Assistant- Colleague
*****@***************.***
Attorney- Colleague
***************@*****.***
D E O N N A A D A M S
T H E R E S A S P E I G H T S
A D D I T I O N A L S K I L L S & E X P E R T I S E Strategic Planning
Mail Management
Staff Management
Office Management
Customer Service
Business Administration
Scheduling
Document handling
Administrative Support
Email management
Advanced MS Office Suite
Phone Etiquette
Appointment Setting
Self-starter
Extensive vocabulary
Strong Problem Solver
E D U C A T I O N & A W A R D S
Western Governors University
Salt Lake City, Utah
B U S I N E S S A D M I N I S T R A T I O N
B A C H E L O R O F S C I E N C E - 2 0 2 6
CAP - Certified Administrative Professional
CPD - Certified Executive Assistant
IAP- Executive Assistant
CPD- Certified Office Manger
Coached team members on productivity strategies to accomplish challenging goals. Met with project stakeholders on regular basis to assess progress and make adjustments. Interacted with customers and clients to identify business needs and requirements. Addressed and resolved technical, financial, and operational concerns by working with team members and directors. Devised creative solutions to critical customer and user needs. Developed and maintained logistics workflows, procedures and reports. Participated in pilot tests and revised programs based on feedback and results. Facilitated workshops and conducted one-on-one training to educate team members. Demonstrated strong writing and presentation skills to develop briefs, memorandums and analytical reports for clients. Launched quality assurance practices for each phase of development Identified and communicated customer needs to supply chain capacity and quality teams. Streamlined and monitored quality programs to alleviate overdue compliance activities. Program Manager, YMCA Corporate, November 2006 To November 2011 RADIANT MONTGOMERY
Dedicated Executive Assistant with excellent experience in industry. *********@*****.*** Maintains professional appearance and demeanor and expertly completes assigned tasks with focus on quality. Dependable and quick-learning team player with effective communication and organization skills. personal objective
P E R S O N A L O B J E C T I V E
A F F I R M
I love what your company is doing at Affirm helping people to be able to afford things with out having subject themselves to unfair risks and interest rates, I would love to work for an organization such as yours! As a highly competent Executive Assistant with a background in customer service, I would bring a friendly, professional, and hardworking standard to this role. The reason that I have served in this field for over 15 years is that I truly enjoy it. It is a joy for me to meet the needs of those we service and serve with excellent communication skills. In my current position, I maintain an exceedingly functional and organized office while providing administrative support and exceptional customer service for a fast-paced environment. I have a knack for problem solving and work well independently and with little oversight. I respond to requests from colleagues and management in a timely manner and am adept at prioritizing multiple ongoing projects.
My resume is included. Please feel free to contact me so we can discuss the position and your needs in detail.
Sincerely,
Radiant Montgomery
T O T H E H I R I N G D E P A R T M E N T A T A F F I R M S I N C E R E L Y,
Radiant Montgomery