Quality Assurance Test Lead
Resume:
Confidential (C)
Ushapadmini Nimushakavi
Ph: +1-214-***-**** Email: ***********.****@*****.*** US Citizen Professional Summary
A results-oriented Automation Test Lead with 11+ years of experience in Software Testing and Development. Experienced in Manual and Automated Testing using Agile and Waterfall Methodologies. Possess comprehensive QA technical expertise, problem solving skills and attention to detail.
• 4+ years QA Automation with Selenium, Java
• 8+years Manual Testing
• 2+ years of Software Development
Domain Experience:
• ~1 year of Federal
• 5+ years of Banking (Digital, Retail Banking, Mortgage)
• 3+ years of Manufacturing (Discrete, Services)
• 1+ Retail (Online shopping, Retail Merchandise System (RMS)
• 6+ months of Insurance
Various roles including:
• Technical Test Lead/ Onsite Lead (SPOC)
• Test Analyst
• Software Developer
Highlights:
• Experience in working with Selenium WebDriver, designed and implemented automation frameworks like Behavior Driven Development (BDD)/ Cucumber framework using Java.
• Well-versed in Locating Elements and Writing regression scripts using TestNG Annotations for Web Applications.
• Knowledge of complete Testing life cycle (includes unit testing, integration testing, system testing, Regression testing, User Acceptance testing, Smoke Testing) using Automated tools and Manual procedures.
• Have good practice in performing Functionality Testing, Compatibility Testing, Responsive Testing, API Testing and ADA/NVDA Testing.
• Preparing, Reviewing, and Executing Test Plans, Test Scenarios, Test Cases, and Test Reports against Functional and Technical specifications.
• Developing and maintaining test Scripts/data, analyzing bugs, and interacting with team members in fixing the errors.
• Experience with Defect/Test Management tools like JIRA.
• Expertise in writing SQL Queries and performing Database testing.
• Expert in preparing and analyzing the Cucumber reports from Regression Suites.
• Proven ability in working individual contributor and part of cross functional teams focused on collective success, Process improvement activities, Reporting, and Assisting Program team in multiple concurrent projects/team deliverables.
Employment History Duration
NTT Data Services Feb 2023 – Current
Infosys Limited Jul 2018 – Feb 2023
TekSmart Solutions Feb 2015 – May 2018
Eventcy Software Solutions Mar 2008 – Aug 2010
Education: Bachelor of Technology in Computer Science (B. Tech) Confidential (C)
Technical Skills
Testing Methodologies Waterfall Model, V-model, Agile methodology Tools Selenium WebDriver, Selenium Grid, Postman, Ready API Defect Tracking Tools HP Quality Center, JIRA, Rally, ServiceNow Operating Systems Windows XP/NT/7, Mac OS
Programming languages Java, ASP Net, C#. Net, SQL, HTML, XML Database Oracle, SQL Server
Build Tools Maven, Jenkin
Application Experience
State of Arkansas Oct 2023 – Current
Software Development – Senior Specialist
Worked as a UAT test lead for State of Arkansas Client for the Project ‘AR Focus’ which deals with Child Welfare.
Responsibilities:
• Subject Matter Expertise in the functional areas: Placement Provider, Service Provider, Volunteer Provider, Courts, Internal Review
• Interacting with the Client and State government Officials for FDD Review, Test Case Design, Walkthrough of Artifacts, Training and Triage calls
• Raised critical defects while in UAT which lead to the FDD updates later on
• Performed Smoke testing during the weekly deployments
• Worked as a Hard Line Manager and was mentoring and assessing the direct reporters TIAA, Frisco, TX Feb 2023 – Oct 2023
Software Development – Senior Specialist (QA Lead) TIAA - Immediate Annuity
Immediate Annuity Application deals with investing TIAA employees funds in equities, real estates, stocks which grow and upon annuitization payout a stream of payments to the individuals after retirement.
Responsibilities:
• Worked as an Onsite QA lead for development of an Illustration API which is a middleware API between RII and OIPA.
• Expertise in developing and implementing test cases and test scripts.
• Build XMLs, API testing, creating test scripts using Java Script in postman.
• Bug retesting for the API in the Agile process.
• Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for the quality discipline.
• Active participation in the Agile Ceremonies Sprint planning, grooming, daily scrum, Sprint Review and Retrospective meetings.
• Coordinate with Business Analysts and developers on daily basis for requirement analysis, design review and testing.
• Coordinate with multiple PODs for the defects and blockers and report them in triage calls with business.
• Experienced in mentoring peers and clarifying their queries in the functionality.
• Accountable for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products. Confidential (C)
Citizens Bank, Rhode Island Mar 2020 – Feb 2023
Technical Test Lead
Citizens Bank - Customer Banking Platform Modernization: This project is aimed to upgrade the legacy banking system with an advanced fintech platform that will provide the digital features to B2B to retail and small business customers of Citizen bank. It is being re-platformed to offer easy-to-use account and transaction services. This project is executed in phases to ensure the legacy system's functioning and support while the new system pilots are deployed.
Responsibilities:
• Customer-facing role as onsite lead for QA activities and offshore co-ordination
• Collaborate with cross functional teams, Experience Owner and business partners for proactive planning, scope detailing, sprint planning and risk assessment.
• Leads the review of testing artifacts throughout the product life cycle to ensure appropriate sign off and prioritization of testing work. Including coordinating test strategy, scripting, and defect resolution.
• Coordinate with multiple PODs for the defects and blockers and report them in triage calls with business.
• Performing Compatibility testing, responsive testing, and ADA/NVDA testing.
• Progressive automation using Selenium and Cucumber framework.
• Creation and maintaining Regression test suites.
• Developing Jenkins build jobs and run through CI/CD pipelines.
• Active participation in the Agile Ceremonies Sprint planning, grooming, daily scrum, Sprint Review, and Retrospective meetings.
• Understanding of Business Use Cases, System Design, Test Process and SDLC.
• Involved in Developing test cases on various levels of requirements and walkthrough of test cases to stakeholders.
• Performed API Testing using Postman and Ready API.
• Created test automation scripts using Ready API.
• Provides analytical perspectives to the business throughout the SDLC process.
• Advice and mentor Junior team members.
• Operating in a global delivery model, brings strategic direction to testing and acts as the subject matter expert for both the quality discipline and a line of business domain.
• Accountable for quality standards in the development, implementation and upkeep test scripts and opportunities for automation of testing products.
• Developing meaningful management metrics that help to gauge project health. Identify trends and opportunities for continuous improvement in product release. JC Penny, Plano, TX Jun 2019 – Mar 2020
Quality Analyst
Item portal: For JC Penney, Item Portal is a turnkey initiative to allow its Merchandizers, International Business Operations & Suppliers to cross collaborate, define, plan, order, and selling of an item
(regular items) that makes the JCP difference to its end customer. This project is built with rich and modern UI capabilities and open web technologies for better user-friendly and efficient execution of the value chain. I'm part of the team, acting as the Onsite SPOC from the program's inception. Responsibilities:
• Automation of the Sprint User stories demonstrates the results to stakeholders. Confidential (C)
• Develop the SQL queries.
• Coordinate with developers on all the issues/Defects raised.
• Involved in Reviewing of Test Plan, Release notes, Patch forms, Defect notes.
• Defect reporting in Jira and ALM.
• Prepare the daily/weekly reports and send them to QA Managers.
• Integrate the regression suite to make CICD compatible.
• Review of Automation Artifacts.
• Running ETL and Mainframe jobs.
• Automated Manufacturing domain application.
Bank of America, Plano, TX Jul 2018 – May 2019
Quality Analyst
Fee Waiver (For Mortgage Banking) The project involves the Calculation of fees and late charges to be waived based on Business rules for an iSeries mortgage system which is developed and managed for various fee codes across HELOC and First Mortgage Line of Business in Bank of America. This is an ongoing development project involving requirements elaboration, design, build, testing implementation and support across the different combination of fees and late charges. This is a legacy system and the backend SQL procedures is being modified that are written in iSeries platform through multiple releases using the agile development methodology, Manual testing is done and executed across multiple releases. Application platforms include iSeries/mainframe, Web, and backend validations.
• Understanding the legacy platform built on IBM mainframes.
• Develop the SQL queries to extract and test the data sets for complex transactions.
• Successful creation of the test cases for the iSeries platform.
• Preparation of consolidated Test documents.
• Actively involved in production release testing.
• Coordinate with developers on all the issues/Defects raised.
• Involved in all sprint activities.
Johnson Controls, Milwaukee, WI Feb 2015 – May 2018 Quality Engineer
J.C.I., A global leader in building efficiency specializing in HVAC and Controls. JCI has created a platform to address the Contract Sales, Installation, and Service needs for North America, and the platform is constantly being enhanced to meet the increasing business demands and service line additions.
Responsibilities:
• Implemented automation using Selenium WebDriver, JAVA, TestNG, and Maven.
• Developed test scripts using Hybrid Framework in Selenium WebDriver.
• I was involved in testing client/Server and WEB applications using Manual and automated testing tools, leveraging Quality center and TestNG.
• Performed Input Validations, User Interface Validations, Browser Compatibility testing
• Performed Smoke and Functional testing on every build of the application.
• Participated in System Integrated Testing (SIT) between Siebel CRM and Legacy Applications.
• Worked to support the entire UAT process, Business users, and the project team.
• Defect Reporting, Analyzing, Tracking, and Report Generation using Defect management tracker (JIRA).
• It was developed and executed SQL Queries to verify the database updates of the records.
• Create test summary reports/Defect Reports using Quality Center. Confidential (C)
• Worked in coordination with the development team and designers to get RCA of the defects raised by the group, get it fixed, and re-tested.
• Attended the daily Bug review meetings, weekly status meetings, and walkthroughs and interacted with Business Analysts and Developers for resolving Defects. Environment: Siebel CRM Open UI, Oracle 11i, Windows, SQL, PL/SQL, JIRA, HP Quality Center 11.0, VSTS, XML and
Previous Experience:
I have 2.6 years of work experience in software application development. Core skills include business requirement analysis, customer experience design, and development using Microsoft Technologies.
T-Edwards Online Shopping Cart Jul 2008 to Aug 2010 Software Developer and Tester
T. Edwards Graphics, Inc. is a full-service IT, E-Storage/Retrieval, Scanning, and Graphic Design/Commercial Printer. In addition, TEG has the right people, equipment, and experience to accelerate your project from design to delivery. The end Application developed for T-Edwards Graphics is an Online Shopping Cart used to sell their products online.
Main Features are: Customer Login, Admin Login, Carting, Brief Search and Detailed Search, Checkout Responsibilities Include both Development & Testing:
• Analysis of specifications and SRS creation.
• Coding of forms for Order Entry, Fulfillment, Admin Login, and Search Pages.
• Responsible for Solution Design and development.
• Involved in Manual testing and Created test scenarios for Authentication and Order Management processes.
School Management Solutions Mar 2008 to Jul 2008
Software Developer
A school management web-based application to have a comprehensive academic automation system. The Software is well equipped with security and data validating features. This Software makes work smooth while saving about 90% of manual work, resulting in hassle-free and paperless management.
Role & Responsibilities:
• Analysis of specifications of Persona Management: Student, Teacher, Principal, Administrator, and Parents.
• Development of forms in Student, Teacher, and Hostel Module.
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