Medical Records General Manager
Resume:
Kendrick Desormes
Plantation, FL 33317
********.***@*****.***
Skills
● Clean driving record
● Handling Pharmaceutical Material
● Delivering Medical records
● Route Planning
● Attention Confidentiality
● Pickup of Patient Documentation
● Dispatch
● Teamwork & Collaboration
● Attention to detail
● Problem solving abilities
● Package Handling
● Time management
● Reliable
● Customer satisfaction
● Active Listening
Experience
February 2018 - PRESENT
Divine Race LLC, Fort Lauderdale - General Manager
● Assisted in Training New couriers on Company protocols & safety procedures.
● Improved delivery system by suggesting actionable feedback from healthcare facility staff.
● Properly documented all specimens received on Mobile app
● Upheld compliance with HIPAA regulations while Managing confidential patient information during delivery.
● Communicated route Progress, Noting traffic. And construction issues to avoid delays for critical deliveries.
● increased accuracy in record-keeping through diligent documentation of shipment details, including pickup times, delivery locations.
2
February 2019 - November 2024 PRESENT
Reliable Couriers, Melbourne FL- Driver
● Completed on-time deliveries by choosing best and most efficient routes.
● Worked scheduled hours as required and took on available shifts during holidays and busy periods.
● Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
● Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
● Kept detailed mileage and fuel reports to track overall fuel costs.
● Improved customer satisfaction by ensuring timely and accurate deliveries of products.
● Operated vehicle safely in highly congested areas with no traffic violations.
● Maintained upbeat, positive attitude in busy, customer-focused environment.
● Completed rush deliveries on tight timetables to satisfy customer needs. Education
January 2011- March 2015
West Park High School, Hallandale FL- HIgh school Diploma
● 3.78 GPA
● Research Program
● Honoree Of Kendrick Desormes
Accomplishments
● Supervised Team of 3 staff Members
● Resolved product issue through consumer testing.
● Used Microsoft Excel to develop inventory tracking spreadsheets. Certifications
3
● Health Insurance Portability and Accountability Act (HIPAA) Privacy Rule Training
– U.S. Department of Health & Human Services.
● Occupational English Test for Couriers and Messengers—Language proficiency testing organizations specific to non-native English speakers working in English-speaking countries.
● Bloodborne Pathogens, Exposure Control, Transportation & Specimen Integrity
● Integrity Medical Courier Training 2024, June
● Courier Express Delivery Services Certification (CEDS) - Customized Logistics and Delivery Association (CLDA).
● HazMat Endorsement (HME) - [Florida] Department of Motor Vehicles.
● Bloodborne Pathogens Training Certificate - Occupational Safety and Health Administration (OSHA).
● OSHA Certified
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