Customer Service Human Resources
Resume:
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Coryn M. Bryant
Customer Service/Remote
Human Resources Department/Remote
Contact
Oklahoma City, OK. 73108
***********@*****.***
Objective
Seeking a challenging yet rewarding role where I can use my 15 years of experience providing fast, accurate, and empathetic support to a wide range of customers.
Education
Post University
800 Country Club Road
P.O. Box 2540
Waterbury, CT 06723
Certificate HR management
Graduation 06/2024
GPA 3.88
Metro Technology Center
Vocational
Business & Clerical
Medical Administration Services I, II
2006 GPA 4.0
The Guthrie Job Corps Center
Business & Clerical
Clerk-Typist I, II
PBX Operator
2005 GPA 3.87
Key Skills
Marketing
Project Management
Budget Planning
Communication
Problem-solving
Experience
2012 – 2014
Office/Title Clerk/Dispatches AAAA Wrecker Service
Answer Multi Phone lines.
Dispatch calls.
Manage rotation sheets and keep current.
Record calls.
Record all releases of vehicles.
Track all invoices system for drivers.
Ensure all information is keyed in correctly and all current. Received money for impounded vehicles and ensured the money was keyed in the system and dropped in the safe.
JULY 2007 – OCTOBER 2008
Customer Service Rep Labor Ready
Call customers to generate repeat sales and/or set sales appointments.
Assist in worker pay-out.
Ability to multi-task with various duties along with daily tasks.
Overseeing daily operations, managing staff, ensuring compliance with banking regulations, and providing exceptional customer service. Also responsible for analyzing financial data, identifying trends, and developing strategies to improve the bank's performance.
2007 - 2011
Client Monitor Avalon Correctional Service
Managing staff overseeing inmates ensuring state compliance regulations and providing and maintaining customer service. In charge and responsible for maintaining the security and safety of members of staff and continuing to maintain inmate and staff private information.
Communication
Implemented new procedures and technologies that improved efficiency and streamlined operations.
Leadership
Successfully led a team to exceed sales goals while maintaining excellent customer satisfaction scores.
References
Available upon request.
Contact this candidate