Service Representative Customer
Resume:
Mia Tiana Martinez (She/Her)
Boston, Massachuestts
****************@*****.*** www.linkedin.com/in/mia-martinez-590622229 EDUCATION
SUFFOLK UNIVERSITY, College Of Arts & Sciences Boston, MA B.A.; Major: Public Relations Sep. 2021–Expected May 2025 GPA:
RELATED COURSES
English Composition, American Literature, writing 101, writing 102 ADPR Foundations
Web design
Advertising foundation
Communication I,II
WORK EXPERIENCE
Summer Shack Boston
Hostess
- Greet and sit Guests when they walk in
- Assign tables to the waiters for the day
- knowledge of the menu in case of questions
- making reservations
- putting in online or uber eats orders
Gap.INC Fishkill,NY & Boston, Mass
Customer Service Representative July 2022– March 2024
stocked the store and rearrange the layout every week
Processed cash and credit transactions
greeted customers and assisted them if they need an item EXTRACURRICULAR EXPERIENCE
Caltimes Newspaper California, Pennsylvania
Member/writer Sep. 2021–May 2022
wrote 2 articles a week and helped filmed school events Black Student Union / bipoc Club Madrid, Spain
Participant January 2023- May 2023
Organized event like recitals and talent shows
Assisted students in a safe place to talk about their experience as a person of color
Provided a sense of community
English Assistant
Volunteer Madrid, Spain
October 2022- March 2023
- Worked with children ages 3-8 years old
- Taught basic english
- Program lasted about 5 months
SKILLS
Adobe, Photoshop, Dreamweaver, Resy
Event planning
Organizational skills
flexible
Canva, Capcut, social media skills
communicator/ sociable
fast learner
able to work under pressure
Creative work ethic
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