Consumer Engagement Social Media

Amaya Washington

Email: **********@*****.*** Phone: 760-***-**** Riverside, CA

Linkedin: https://www.linkedin.com/in/amaya-lor%C3%A8-b7b140142/ Professional Summary

A results-driven professional with a robust content creation, marketing, and consumer engagement background. Currently leveraging my expertise to enhance brand visibility and foster consumer interaction and company growth. Seeking to contribute a blend of creativity, analytical skills, and market insight to a forward-thinking organization. Work Experience

Amazon 09/ 2022 - Current

Associate - Corona, CA

● Process product data and manage damaged goods to separate from sellable products, keeping customer satisfaction and preventing product returns by 50% for my site.

● Problem-solving building product issues and informing leads on potential sales risks, assisting with preventative measures that allow the company to keep functioning towards desired CPT.

● Multi-building functions that involve direct communication with leads to assist with reaching sales goals and helping other associates.

● Training other associates and managers who are open to learning data handling and expanding the company's preferred product quality readiness.

Art Dealer Street 04/ 2023 - 04/2024

Online Art Editor - New York, NY (Remote)

● Research talent and sources for their metrics in the Art industry

● Write informative and compelling catalogs to build consumer engagement and interest in product buying

● Highlight creatives associated with the company to boost diversity in product types and promote art events in which their work and others will be held.

● Boost BIPOC consumer engagement by 25% with familiar topics and artists that represent the company's target audience.

Studio TEMWA 09/ 2022 - 04/2023

Social Media Coordinator- London, UK (Remote)

● Communicate directly with studio leads to plan the spread of content and studio material for consumer attraction

● I would collect and communicate consumer data to the Director

● I implemented my skills to create writing content related to the studio. Voyager Consultants 06/ 2022 - 08/2022

Marketing Assistant- Riverside, CA

● Face-to-face customer interaction involving data entry and legal government documentation handling.

● Boosted financial sales of the company by implementing sales tactics and merging consumer interest which increased the company's efficiency by 30% allowing for location expansion to other cities. .

● Present those living with government assistance with expansive technology and safety tools provided by the state to ensure consumer mass coverage.

Skills

● Writing

● Adobe software

● Editing

● Microsoft Office

● Proofreading

● Data analytics

● Content development

● Marketing & product strategy

Education

San Francisco State University - San Francisco, CA - Bachelor of Arts - Cinema (2022)

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