Maria Elena Magallanes
*** * *** ****** **** #***8, San Ysidro, CA 92173
Cell: 619-***-****
****************@*******.***
Summary
Fast paced self-motivated professional with proven track record of successfully managing teams and driving results, with more than 25 year of leadership experience, 11 of which in Tax Preparation industry. An effective communicator and team leader capable of building relationships based on trust and mutual benefit. Fluent in English and Spanish.
Core Competencies
Results Oriented – Always understanding the business goal to drive the specific actions with the team to achieve or surpass the expectations.
Leadership – Eager to develop strategic direction through consensus. Empowerment breeds success.
Team Building – Long history of being able to develop personnel and build consensus. Based on the concept that everyone wants to do the right thing and they only need communication and leadership from management to be successful.
Financial Acuity – Successful experience in analyzing results to course correct initiatives and insure maximum performance.
Effective Communication – Understand the importance of effective communication as well as the value of receiving and providing constructive feedback with all members of the organization, supervisors, peers and team members.
Career Synopsis
Office Manager H&R Block, Chula Vista CA 2008 – May 2024
Responsible of two offices.
Manage office staffing and operations
Accountable to execute on Standard Operation Procedures
Assist in interviewing candidates for tax office positions
Conduct Performance Reviews
Lead daily team meeting to communicate important information
Tax Professional H&R Block, Chula Vista CA 2007– 2008
Responsible for the tax preparation on multiple clients
Prepare Accurate Tax Returns for each one of the clients I served
Build a good relationship with those clients to keep them as clients
Customer Service for all clients that called or showed to the office
Office Manager, International Data Systems, Chula Vista CA 1997-2007
Responsible for the Administration of the office
In charge of the accounts payable and receivable.
In charge of the weekly payroll
Customer Service
Supervisor, Communications Tele-Systems International, San Diego, CA
Responsible for the sales results of more than 15 employees 1992-1997
Keep employees motivated to give good sales results
Analyze and look for best resources to provide to my team to give the best results
Education and training
Income Tax Course, Senior Tax Analyst, H&R Block, Chula Vista CA
Associate Degree in Business Administration, Southwestern College, Chula Vista, CA