Customer Service Forklift Operator
Resume:
schawn helm
warehouse
***********@*****.***
Phone
1. 5 years' demonstrated experience in inventory, shipping and receiving 2. Identifying and resolving shipping and receiving discrepancies 3. Excellent organizational, communication and interpersonal skills most beneficial during frequent contact with vendors, staff and customers
4. Certified with 5 years' experience operating and maintaining a forklift 5. OSHA certified in plant safety in 203 and 2017
6. Complied with all company safety policies
7. Computer literate - scanners and PDAs
8. Excellent time management, organizational and communication skills 9. Devoted to safety and quality work
10. Computer literate
11. Over 5 years' experience in, including, warehouse and forklift operations 12. Attention to detail, good customer service skills 13. Exhibits excellent communication skills
14. Professional appearance
Work Experience
Jun 2024 - Present
forklift operator, BJ's wholesale warehouse
wilmington, DE
unload truck of sales merchandise, lay out stock for other stock clerks in my area, stock shelves put all excess merchandise into the steel.
Feb 2007 - May 2024
food service worker, Bop
p.o. box 300, PA
● Prepare food items, such as sandwiches, salads, soups, or beverages
● Load trays with accessories, such as eating utensils, napkins, or condiments
● Clean or sterilize dishes, kitchen utensils, equipment, or facilities
● Stock service stations with items, such as ice, napkins, or straws
● Carry food, silverware, or linen on trays or use carts to carry trays
● Providing Consultation and Advice to Others
● Communicating with People Outside the Organization
● Judging the Qualities of Objects, Services, or People
● Inspecting Equipment, Structures, or Materials
● Assisting and Caring for Others
● Coaching and Developing Others
● Communicating with Persons Outside Organization
● Communicating with Supervisors, Peers, or Subordinates
● Controlling Machines and Processes
● Coordinating the Work and Activities of Others
● Developing and Building Teams
● Developing Objectives and Strategies
● Establishing and Maintaining Interpersonal Relationships
● Evaluating Information to Determine Compliance with Standards
● Getting Information
● Guiding, Directing, and Motivating Subordinates
● Handling and Moving Objects
● Experience with: Blenders, Commercial dishwashers, Commercial glasswashers, Ice-making machines, Slicing machines, Steam tables
Jul 2004 - Aug 2005
picker/ packer, avon
2100 ogleton rd. newark, DE
● Receive, unload, open, unpack, or issue sales floor merchandise
● Operate equipment such as forklifts
● Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise
● Obtain merchandise from bins or shelves
● Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
● Examine and inspect stock items for wear or defects, reporting any damage to supervisors
● Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
● Inspecting Equipment, Structures, or Materials
● Getting Information
● Processing Information
● Handling and Moving Objects
● Operating Vehicles, Mechanized Devices, or Equipment
● Experience with: Microsoft Excel, Inventory tracking software, Microsoft Windows, Microsoft Office, Cherry pickers, Industrial forklifts, Warehouse forklifts, Power jacks, Tape guns, Warehouse dollies, Box cutters, Stand-up forklifts, Microsoft Word, Microsoft Outlook, Laser scanners, Hand trucks, Handheld computer device software, Email software
Feb 2003 - Jun 2004
packer/ shipper, newroads
new castle, DE
● Clean and maintain supplies, tools, equipment, and storage areas to ensure compliance with safety regulations
● Provide assistance or direction to other stockroom, warehouse, or storage yard workers
● Stock shelves, racks, cases, bins, and tables with new or transferred merchandise
● Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards
● Operate equipment such as forklifts
● Working with Computers
● Monitor Processes, Materials, or Surroundings
● Processing Information
● Making Decisions and Solving Problems
● Thinking Creatively
● Operating Vehicles, Mechanized Devices, or Equipment
● Assisting and Caring for Others
● Resolving Conflicts and Negotiating with Others
● Coaching and Developing Others
● Experience with: Conveyor belts, Barcode scanners, Manual pallet jacks, Electric pallet jacks, Cherry pickers, Industrial forklifts, Warehouse forklifts, Power jacks, Tape guns, Warehouse dollies, Safety cutters, Box cutters, Wrapping equipment, Labeling equipment, Stand-up forklifts, Laser scanners, Hand trucks, Shipping scales, Sit-down forklifts, Convertible hand trucks Sep 1998 - Feb 2000
receiving clerk/Asst manager, Wa;denbooks
christiana mall, DE
● Contact carrier representatives to make arrangements or to issue instructions for shipping and delivery of materials
● Confer or correspond with establishment representatives to rectify problems, such as damages, shortages, or nonconformance to specifications
● Prepare documents, such as work orders, bills of lading, or shipping orders, to route materials
● Requisition and store shipping materials and supplies to maintain inventory of stock
● Examine shipment contents and compare with records, such as manifests, invoices, or orders, to verify accuracy
● Pack, seal, label, or affix postage to prepare materials for shipping, using hand tools, power tools, or postage meter
● Providing Consultation and Advice to Others
● Communicating with People Outside the Organization
● Working with Computers
● Interacting With Computers
● Assisting and Caring for Others
● Coaching and Developing Others
● Communicating with Supervisors, Peers, or Subordinates
● Developing and Building Teams
● Establishing and Maintaining Interpersonal Relationships
● Guiding, Directing, and Motivating Subordinates
● Identifying Objects, Actions, and Events
● Interpreting the Meaning of Information for Others
● Judging the Qualities of Things, Services, or People
● Making Decisions and Solving Problems
● Organizing, Planning, and Prioritizing Work
● Performing Administrative Activities
● Performing for or Working Directly with the Public
● Performing General Physical Activities
● Processing Information
● Scheduling Work and Activities
● Selling or Influencing Others
● Thinking Creatively
● Experience with: Microsoft Outlook, Shipping and freight management software, UPS Intelliverse, Handheld scanners, Package scales, Postage meters, Handheld bar code scanners, Inventory tracking software, Microsoft Excel, Microsoft Office
Education
Mar 1996 - Mar 1996
High School Diploma or Equivalent, General Studies. james h groves adult highscool, wilmington, DE
Licenses and Certifications
July 2017
osha
this is in proper saftey at work
July 2016
Servsave
this instruction is in proper food handling and managment.
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