Video Editor and Housing Stability Coordinator

Sanchez Cooper Raleigh, NC

252-***-****

**************@*****.***

EXPERIENCE

Durham Housing Authority - Durham, NC

Housing Stability Coordinator

May 2021 - Present

Analyzing predictive analytics of tenant accounts for reporting. Analyzed data sets to improve operation decisions, resulting in recovering 70% of funds to be utilized by the Housing Authority. Coordinated processes and data management for ERAP and DRRP Programs, resulting in acquiring over $1.5 million dollars in funding. Procure information that is reported to the CEO, Director, and Board. Utilization of MS Suite products.

Supervise team members.

PFS Group - Morrisville, NC

Customer Service Representative

February 2020 - March 2021

Handled above average call handling, including total calls Maintained a high QA score

Adapting to spontaneous change in workflow

Lowes - Henderson, NC

Retail Stock Associate

September 2014 - September 2019

Provided customer assistance within the flooring department. Executed transactions efficiently through cashier assistance. Stocked and organized inventory.

Displayed courtesy to patrons to provide a welcoming experience. EDUCATION

Warren New Tech High School - Warrenton, NC

High School Diploma

September 2011 - June 2015

A/B Honor Society; 3.6 GPA

Certification

Google Data Analytics

Skills

Microsoft Excel Data Analysis

Data Analytics Analytical skills

Data Aggregation Spreadsheets

Data Visualization Data Ethics

Data Cleaning Data Wrangling

Data-Driven Decision Making

PowerPoint Presentation

SEO Google Analytics

Adobe Premiere Adobe

Photoshop Video Editing

Graphic Design Photo

Manipulation Content Creation

Content Marketing Brand

Awareness

Project Development Reporting

File Management Accounts

Receivable Auditing

Communication Structured

Thinking Critical Thinking

Contact this candidate