Customer Service Marketing Specialist

Shakita Satcher *******.*********@*****.***

**** ****** ****** **** *******, TX 75044 601-***-****

Objective

I am currently looking for a position that will utilize my skills and training that I have acquired over my many years of working. I have consistently achieved high customer service satisfaction, believe in effective communication and recognize the value of strong work ethics. I have been known to work well as a team player and having strong people skills. I also possess the ability to work independently with minimal supervision and the ability to delegate responsibility while effectively managing time and people. I am very open minded to new experiences, highly motivated, looking forward to achieving company goals and meeting all expectations required by my employer.

Professional Experience

Best Buy Meridian MS

Product Technician 2021-Present

Follow established safety guidelines while operating store equipment

Replenish products daily to ensure they’re fully stocked on the sales floor

Ensure products are properly secured to reduce loss and eliminate hazards

Process online orders and assist other employees with store pickup orders

NRS/BDS Marketing Atlanta GA

Marketing Specialist 2018-2021

Engage retail sales associates and create excitement

Conduct in-store retail associate training, associate and consumer demonstrations, and attend events

Provide high-level product sales training on features, competitive advantages, and functions

Gather and report visit insights and intelligence relating to the assigned and competitive brands

Travel within the market and approved out-of-market training and events

Establish and build retailer relationships on behalf of the client

Engage customers during high traffic times at select demo day events to drive product sales

Holiday Inn Express Pensacola FL

Inspector 2016-2017

Maintain the building to ensure safe and clean experience for the hotel guests, associates and vendors

Provide Housekeeping team direction and support

Input work orders

Southern Hens, Moselle MS

Assembly Technician 2014-2015

Prepared fowl for packaging and shipping

Transported product via assembly line to distribute to grocery stores

Constructed packaging for distribution of product

Restored equipment for further utilization

WARDS Laurel MS

Crew Member 2012-2014

Accurately received and delivered orders of about 40-50 customers a day

Provided swift and accurate checkout for customers including cash, credit/debit transactions

Package orders for customers transport

Provided beverages per guest specifications

Certifications

First Aid/CPR,

Microsoft Office Suites

Educational Background

Pine Belt Educational Center Laurel, MS Diploma

References

Available Upon Request

Contact this candidate