Jason Gainer
Operations Manager
Contact
Bridgewater NJ 08807
*******@*****.***
www.linkedin.com/in/jason-gainer-033b0013
Education
Seton Hall University
Completed 100 credits toward a Bachelor's degree in Business Management
Certifications
Six Sigma Yellow Belt
Six Sigma Green Belt
Osha Forklift Certification – April 2021 to April 2024
ServSafe – March 2015 to March 2020
Key Skills
Coaching and Development
Team Oriented
Data Analysis
Problem Solving
Strategic Planning
Profit & Loss
Loss Prevention
Microsoft Office Suite
WMS
HighJump
YMS
Grafana
Pyramid
Lightning Pick
Planograms
Asset Protection
Routing
Loss Prevention
Good Manufacturing Practices, Food Safety
Awards and Honors:
Leader of the Quarter
Hello Fresh, 07/2024
Safety Advocate of the Month 02/2022
Experience
10/2021-Present
Warehouse Manager • Hello Fresh, Newark, NJ
Oversees key warehouse operations, including receiving, storage, replenishment, shipping, and distribution for a multi-temperature facility
Directs and mentors associates, leads, and supervisors while serving on the Emergency Response Team. Key responsibilities include ensuring adherence to food safety standards, production processes, and strict GMP compliance. Collaborates with Warehouse Managers and the supervisory team to coordinate all warehouse activities across the distribution center
Proficient in utilizing various WMS systems, including DataCove, HighJump, Grafana, Workday, BluJay, Pyramid, Ops Manager, Salesforce, Atlassian Help Desk, and Risk Connect safety programs
Oversee back half day operations (Thursday to Sunday) of a 200,000 sq. ft. warehouse and shipping facility, managing a team of 100 line-level employees and 8 supervisors
Collaborate regularly with the procurement team to manage inventory of 30,000 SKUs and assist the logistics team in resolving carrier issues (FedEx, UPS)
04/2019-10/2021
Distribution Branch Manager Jack Williams Tire Company, Lyndhurst, NJ
Lead the service department to maximize store sales and ensure an exceptional customer experience.
Managed key responsibilities, including directing warehouse associates, dispatching, truck inspections, inventory adjustments, routing via Descartes software, geotag location monitoring, performance management, employee scheduling, asset protection, customer service, inbound scheduling, inventory management, and P&L accountability
Oversaw a team of 20+ drivers, handling labor planning, new driver training, and customer escalations
Collaborated closely with the sales department to successfully execute special projects and community outreach programs
10/2018-04/2019
Territory Home Delivery Supervisor • Wakefern Food Corp, New York, NY
Supervised five ShopRite home delivery branches across NJ and NY. per week
Managed responsibilities including scheduling, driver training, D.O.T. verification, customer service, account relations, fleet maintenance, P&L oversight, interviewing, and recruiting.
Utilized driver tracking software to monitor driver performance, review traffic infractions, and manage fleet repairs.
Oversaw vehicle purchases and repairs, compiling detailed reports on these activities for monthly reviews
04/2017-10/2018
Territory Account Manager • Traveltab, Newark, NJ
Oversight of five locations airport service locations across New Jersey, Pennsylvania, and Maryland.
Key responsibilities included managing customer relations, scheduling, P&L oversight, sales and upselling, training, customer service, inventory management and reconciliation, and utilizing VLOOKUP for data analysis
03/2014-04/2017
Store General Manager • Aldis Inc, Lodi, NJ
Managed staffing and training, including performance management and labor accountability.
Oversaw customer service, budgeting, scheduling, sales, inventory management, and loss prevention.
Drove customer retention, conducted interviewing and recruiting, and handled P&L oversight.
03/2011-03/2014
Warehouse Supervisor• Wise Foods, Lodi, NJ
P&L management, conducted weekly and quarterly inventory, and oversaw inventory functions such as cycle counting
Managed ad-set, scheduling, hiring, bank deposits, and till verifications
Ensured high standards of customer service, food safety, and janitorial duties.