Customer Service Truck Driver
Resume:
OI*****, Mombasa Kenya
****************@*****.***
DAVID NJUGUNA
Seasoned commercial driver with a proven track record of enhancing passenger transportation and delivery efficiency, notably with KOKONETWORKS. Efficient professional with strong planning and problem-solving abilities focused on meeting demanding schedules with optimal routes. Familiar with inspecting vehicles and completing basic maintenance. responsible driver with experience generating sales while maintaining personalized service Good recordkeeping abilities with strong attention to detail and systematic approach to meeting all transportation needs. SUMMARY
SKILLS • Load monitoring
• Delivery pickup
• Daily logging
• Passenger transportation
• Commercial driving
• GPS and route planning
PSV DRIVER, 06/2024 - Current
2TS, Nairobi, Kenya
TRUCK DRIVER, 06/2022 - 05/2024
KOKONETWORKS, Mombasa, Kenya
EXPERIENCE
• Assisted passengers with loading and unloading their luggage. Provided excellent customer service by responding promptly to customer inquiries and complaints.
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Inspected vehicles for mechanical items and safety issues, ensuring they are in proper working condition.
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Followed all applicable traffic laws, regulations, and defensive driving techniques while operating company vehicles.
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Provided customer service by responding to inquiries about services offered or directions to destination locations.
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Kept up-to-date knowledge of changing roads, construction areas, traffic patterns, and dangerous curves in order to plan the most efficient routes.
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Ensured deliveries were on time by following designated routes and adhering to traffic laws.
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Maintained records such as vehicle logs, records of cargo, or billing statements in accordance with regulations.
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• Communicated with dispatchers regarding pickup and delivery times.
• Transported goods to and from specified destinations in accordance with delivery DRIVER, WAREHOUSE ORDERS, 01/2020 - 09/2022
SOGEA SATOM, Mombasa, Kenya
BUS DRIVER, 08/2018 - 07/2019
CHINA CITY CONSTRUCTION COMPANIES, Mombasa, Kenya schedules.
Grouped and routed deliveries according to designated areas to maintain efficient delivery times.
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• Utilized street maps to plan and determine most efficient routes.
• Inspected vehicle and maintained gas, oil and water levels.
• Transported and safely delivered items to prevent damage or loss.
• Presented order bills and collected payments for deliveries. Stocked buses with supplies such as maps, brochures and other materials for passenger use.
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Communicated effectively with dispatch staff via two way radio regarding delays, detours.
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• Greeted customers in a friendly manner when boarding the bus.
• Inspected vehicles prior to each shift for mechanical defects or malfunctions.
• Collected fares, tickets and passes accurately.
• Transported passengers on predetermined routes while obeying traffic regulations. BANDARI MARITIME ACADEMY, Mombasa, 07/2024
Some College (No Degree): Stardard of Training Certification & Watchkeeping Heltz Driving School, Nairobi Kenya, 11/2007
Driving Skills
Kabati High School, Nyandarua Kenya, 11/2005
Kenya Certificate of Secondary School
Mbagani Primary School, Nyandarua Kenya, 11/2001
Kenya Certificate in Primary School
University of The People, California USA
Associate of Applied Business: Business Administration And Management Uniathena, Dubai
Diploma in Transport And Logistics
EDUCATION AND
TRAINING
REFERENCES References available upon request.
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